Administrative Assistant Public Relations
Resume:
Amanda Spitzer
Recommended services as well as directing customer to the proper technician
Apple Valley, CA 92308
*************@*****.***
Obtaining my associates degree learning front back office management as well as hands on experience while doing my externship for a Doctor, well prepared me to over come everyday problems and solve them. I’m self-motivated, quick learning, organized, and a mechanically inclined individual that enjoys working on my own car. I have a high interest in anything that pertains to vehicles, construction and office admin work . I'm always enthusiastic when it comes to learning new things. I took auto mechanics in school and have learned paint & body through the years. My strength is in customer service and front office management and dealing with a wide variety of different types of personalities. I also have a high interest in helping others .Public relations come naturally which allows me to assess customer's needs and ensure complete satisfaction. I aim to successfully promote the business I work for along with their services, and am driven to make a difference. Authorized to work in the US for any employer
Work Experience
Special Projects
Wabash National Corporation - Moreno Valley, CA
March 2020 to July 2020
Help with building fright trucks
Assembly and shelving
Metal work drilling mounting fastening
Good with all hand precision and pneumatic powered tools Administrative Assistant
stoeker and son - Porterville, CA
March 2018 to March 2019
engaging with clients to maintain favorable public relations . schedule and communicate billing arrangements,changes,and service needed expense reports
invoices
statements
tracking inventory
pricing
route logs
millage tracking
creating new customer files
managing financial structure and strategies.
build relationships with our customers .
Service Writer/Advisor
Visalia honda - Visalia, CA
January 2019 to February 2019
Recommended services as well as directing customer to the proper technician
. Inspect hose lines
. Tire tred
.fluids
. Record any accounting problems what service is needed vin number to properly identify the history of service in our program
Organizational / Maintenance Worker
@ Redman Homes Inc - Lindsay, CA
May 2018 to July 2018
. - Lindsay, CA 04/18 to 07/18
# Managed multiple departments in extensive cleanup routines. Demonstrated quick actions with an immense amount of
responsibility maintaining grounds. Organized, put away and maintained inventory.
# This job better prepared me to take on large work-loads in a fast paced environment. Willing and prepared to take the
initiative in learning new tasks so that I could fill-in when/if needed to install and build in the floor department.
# My ability to learn quickly, and accurately execute said task led to the department foreman asking me to direct and train
new employees in learning new jobs making certain they were done correctly. Administrative Assistant/Sales @ CSET
Harris Home Furnishings - Porterville, CA
March 2018 to March 2018
to 03/18
• Alerted customers to upcoming sales events and promotions. Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner. Professionally resolved complaints while prioritizing satisfaction. I believe that my enthusiastic, upbeat personality and welcoming demeanor enabled me to land and close major sales along with providing repeat customers.
• Assisted in clerical tasks, inventory control, accounts receivable, balancing ledgers, and EOM reports. Dedication, persistence and the ability to build relationships with our customers was very much appreciated by my employer and did not go unnoticed. Tile Setter
RTS Quality Control @ Champion Home Builders - Lindsay, CA December 2017 to March 2018
Cut and placed all tile while working in a fast paced setting and maintaining a strong attention to detail. Identified problems or mistakes while assisting quality control manager. Worked together as a team to inspect and ensure nothing was left out of place or undone. If flaws were found I'd fix them quickly to get the house signed off and ready to ship. I was a very quick learner and able to adapt to different tasks no matter how tough. Gained knowledge on basic construction of manufactured homes. Cashier Customer Service @ San Dimas Grain and Feed san dimas grain co - San Dimas, CA
November 2013 to March 2016
• Immediately addressed problems with customers to promote a quick and successful resolution. Managed multiple priorities in a fast-paced environment. Interacted with customers as they entered the store to determine needs. Alerted customers to upcoming sales events and promotions.
• Managed large events that were held to help promote the store. Followed closing procedures as directed to complete company deposits. Directed a group of disabled young adults by giving them tasks and jobs to complete which helped them gain experience and practice good work ethics. I was recognized for finding homes for the most animals in one week. Animals in the feed store were rescues found almost out of time in pounds. I was given responsibility to take them to the vet for shots, being spayed or neutered, and microchipped.
• Cleaned and organized the store, including the checkout desk and displays. Administrative Assistant @ RMR Pros
RMR pros - Norco, CA
December 2015 to February 2016
• My main goal with RMR PROS was job costing and tracking expenses. Learned how much each job cost and tracked daily activity regarding whether anyone spent money or bought extra material in general. I had access to company accounts and received notification via email when funds were spent. Inquired as to who, what, where, when and why. If the reasoning was substantially supported. I created a filing system for incoming receipts and bills, then categorized them by what was spent and what it was for.
• Received incoming materials/products and verified package receipt with freight records. Managed time effectively while meeting professional goals and working effectively with other members of the team. Assisted with physical inventory by counting and recording construction materials for repairs, painting and cleaning.
• Adhered to all phone system protocols. Created and maintained an organized database to develop promotional sales. Scheduled weekly inventory pickups and deliveries with vendors. Gathered sensitive information to update customer profiles and help with the appeals process. Entered data promptly and efficiently.
• Managed day-to-day operations of office work
Education
High school or equivalent in high school diploma
Porterville Adult School - Porterville, CA
2011
Associate's Degree in dental assistant front office management San Joaquin Valley College Visalia - Visalia, CA
Skills
• medical front office management skills (1 year)
• medical elegability check (2 years)
• direct heavy phone lines to the prtoper department (5 years)
• block scedualing (2 years)
• exceptional customer service \ building relationships
• Administrative Assistant
• Filing
• Outlook
• Quickbooks
• Scheduling
• Marketing
• Word
• Sales
• Receptionist
• Microsoft Office
• MS Office
• Excel
• Billing
• Data Entry
• Microsoft Excel
• Accounts Payable
• equine rehabilitation center (1 year)
• Front Desk
• Schedule Management
• Microsoft Word
• Microsoft Outlook
• Tile Laying
• Word Processing
• Purchasing
• Financial Management
Certifications and Licenses
radiology cert
Assessments
Customer Focus & Orientation — Proficient
April 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient
Intermediate Word Processing with Microsoft Word — Proficient August 2019
Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: Proficient
Data Entry — Proficient
August 2019
Entering data quickly and accurately.
Full results: Proficient
Proficiency with Microsoft Office: Mail & Calendar (Mac) — Proficient March 2020
Using Microsoft Office Mail and Calendar tools to manage workload. Full results: Proficient
Mechanical Skills: Aptitude — Proficient
February 2019
Measures a candidate's ability to understand and apply mechanical concepts and processes. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
Adaptable to change
Open Availability
Sales - Lead Salesperson for promotional events
Team management - Managing large events
Purchasing supplies - Inventory control
Block scheduling
New hire orientation - Trainer - Directing others
Proven experience in problem solving
Communicate effectively - Interpersonal skills
Job costing - Track jobs
Strong attention to detail
Tech savvy - Knowledgeable in Quickbooks, Excel, MS Word, Powerpoint, MS Office
Multi-tasker - Prioritize work efficiently
P.O.S system - Mathematical aptitude
Verify insurance eligibility
Actively pursue personal learning & development opportunities
software, financial management w2 payroll, employee records automated payroll system monthly expense sheet, financial form
Goal oriented - Effective correspondence preparing a procedural manual for daily goals
Office & Clerical procedures - Making large deposits, answering heavy phone lines, creating filing systems, data entry, accounts receivable, scheduling & managing appointments, matters of confidentiality
Preparing documents
Able to collect, analyze, and communicate data
Engaging and pleasant personality with the ability to train and coach new employees to OSHA
working knowledge of all hand, powered and precision tools
Contact this candidate