OBJECTIVE
Dedicated and adaptable professional with a proactive attitude and the ability to
learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. PROFESSIONAL EXPERIENCE
CSL Plasma - Group Leader
Atlanta, Georgia • 01/2023 - Current
Castellucci Hospitality Group - Line Cook
Atlanta, Georgia • 02/2020 - 01/2023
Upbeet - Shift Leader
Atlanta, Georgia • 10/2017 - 03/2020
CONTACT
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Atlanta United States
CORE COMPETENCIES
EDUCATION
BA: Audio Engineering
Atlanta Art Institute
Atlanta, Georgia • 01/2017
High School
Wade Hampton High School
Varnville, South Carolina •
01/2008
Raphelle Rochelle
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
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Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
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• Worked effectively in team environments to make the workplace more productive. Provided excellent service and attention to customers when face-to-face or through phone conversations.
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• Operated equipment and machinery according to safety guidelines. Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
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Monitored product freshness and rotation dates to maintain quality assurance standards.
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Plated dishes according to restaurant presentation standards before delivering them to customers.
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Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
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Communicated effectively with other staff members regarding orders and menu changes.
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Worked closely with management team in order to meet budget goals while maintaining high quality standards.
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• Supervised FOH employee training, maintained food preparation and sales.
• High performance
• Communication skills
• Time management
• Team collaboration
• Quality assurance
• Customer service
• Integrity
• Work ethics
• Priority setting
AMC Dine-In 6 - Kitchen Supervisor
Atlanta, Georgia • 05/2016 - 10/2017
IQOR - Customer Service Representative
Charlotte, North Carolina • 10/2010 - 02/2012
United States Army Reserve - Chemical Specialist
Florence, South Carolina • 03/2009 - 07/2011
• Assisted a management team with menu and marketing rollouts.
• Maintained daily sales and expense records.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
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• Monitored inventory levels and ordered supplies as needed. Scheduled team members for shifts based on business needs and customer demand.
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Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
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Coordinated and supervised food preparation, kitchen, BOH personnel, and purchases of foodstuffs and kitchen supplies.
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Participated in preparing and portioning foods, utilizing food surpluses, and specifying the number of servings to be made per day, to manage food costs.
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• Maintaining employee training.
Selective Achievements: Multiple in house promotions. ServSafe Food Protection Manager certification.
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• Conducted regular performance evaluations of kitchen personnel. Collaborated with other supervisors on various projects related to restaurant operations.
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• Enforced strict adherence to health codes and safety protocols in the workplace. Implemented strategies for improving efficiency in the kitchen while minimizing waste.
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Created business and customer accounts for utility services in both the New York and Missouri area.
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Provided local program support and extensions to qualifying customers, and orders for new, flagged, and idle accounts.
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Resolved customer discrepancies with billing inquiries and maintained customer financial agreements.
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Selective Achievements: Meeting 90% of Company's Call Volume quo. Received several Customer Service Accolades.
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• Specialized in the defense of chemical warfare, both domestic and foreign.
• Facilitated mass decontamination drill sites.
Organized the construction, execution, and disposal of hazardous chemical training facilities and evacuation procedures.
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REFERENCES
References available upon request.
• Overviewed the identification and storing of specialized equipment. Operated and maintained an array of tools and vehicles special to the present tasks.
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Implemented forward thinking to improve the time consumption and efficiency of routine tasks.
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Selective Achievements: HazMat certification. CBRN certification. CPR certification.
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