Prior Authorization Pharmacy Operations

CHARLES QUANSAH

Fulton, Maryland 207**-***-*** 7598 ********@***.***

Professional Summary

Highly skilled and accomplished in the field of pharmacy both as an owner and a professional. Own an independent retail pharmacy with a deep understanding of pharmacy management, operations and payer collaboration. Strong communication and decision-making skills both on site and in remote environments, with a commitment to improving patient access to medication.

Skills

Remote and on-site clinical review

Drug utilization and therapeutic assessment

Pharmacy operations and compliance

Prior Authorization and Insurance resolution

Communication with providers and insurers

Drug Formulation and Compounding

Staff leadership and inventory control

Medication therapy management (MTM)

Work History

Owner/ Pharmacist in Charge, 08/2008 to Current

Orchard Pharmacy – Baltimore, MD

Management of daily pharmacy operations, staff and vendors Perform administrative duties such as budgeting, payroll, contracts and licensure.

Develop strategies to promote and grow business through print and digital advertising.

Manage inventory, drug recalls and ensure compliance with various laws and regulations at local, state and federal levels.

Train recent graduates through an internship program as well as pharmacy technicians.

Perform daily dispensing duties which involve screening prescriptions for drug interactions, appropriate dosing, contraindications and medication counseling.

Regular review of patient profiles to provide medication therapy management by utilizing MTM platforms.

Coordinate prior authorization requests and communicate with payers and prescribers to ensure timely access to medications

Counsel patients on treatment strategies and address issues such as compliance, adverse reactions and side effects.

Monitor patent profile to perform appropriate interventions and consult with physicians on patient's therapy to evaluate efficacy of drug regimen.

Pharmacist, 02/1999 to 07/2008

Giant Food Pharmacy – Burtonsville, MD

Assisted patients with over-the-counter medication recommendations and responded to questions concerning drug interactions.

Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.

Entered orders into database, verified insurance and prepared medications.

Responded to questions and discussed side-effects of specific brand-name and generic pharmaceuticals.

Educated patients about possible drug interactions and gave special administration instructions.

Taught patients how to use medical devices such as glucose meters and oximeters.

Remote Consulting Pharmacist, 04/2005 to 07/2006

Pharmaceutical Services and Supplies – Laurel, MD

Provided remote after hour hospital pharmacy services such as entry of prescriptions into hospital data and communication with nurses.

Authorized nurses to dispense medications per physician's order after hours

Performed clinical reviews on patient profiles and made recommendations to physicians and nurses remotely.

Verified safety and efficacy of medication usage by reporting adverse drug effects, medication errors and other quality issues.

Provided consultations and answered inquiries from nurses regarding drugs, potential side effects and specified use.

Education

Bachelor of Science: Pharmacy, 1997

St John’s University - New York

Certifications

Registered Pharmacist- Maryland

APHA Immunization Certified

AHA Certified in BLS and AED

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