Information Systems Control Specialist
Resume:
LEDLIE A. WILLIAMS
East Orange, NJ 07018
Cell Phone 973-***-**** **********@*****.***
PROFESSIONAL SUMMARY
Seasoned Data / Records Management, SharePoint and Document Control Specialist with over 10 years of experience supporting government, pharmaceutical, and utility projects. Skilled in managing complex documentation workflows, stakeholder engagement, contract file oversight, and regulatory compliance. Facilitated and guided strategic discussions in fiscal variance meetings, using visual tools to enhance understanding of key financial metrics. Proven ability to manage consultants and project documentation aligned with FDA and other regulatory standards. Proficient in SharePoint, ServiceNow, and Microsoft Office Suite. CORE COMPETENCIES
• Data Governance & Quality
• SharePoint (2010/2013/Online)
• ServiceNow Veeva PromoMats
• Metadata & Workflow Management
• Records, Data & Document Management (Project Documentation Compliance)
• Information Strategy & Architecture
• Stakeholder Presentation, Engagement and Training
• SQL MS Access Data Migration
PROFESSIONAL EXPERIENCE
Entrepreneur
Chocleds, East Orange, NJ April 2023 – Current
• Operates a bakery of assorted cakes and cookies.
• Baked and packaged products for distribution to various establishments. Content Management Specialist
Bristol Myers Squibb, Lawrenceville, NJ Dec 2022 – Apr 2023
• Maintained training and business process documentation across enterprise systems.
• Administered SharePoint site enhancements, improving searchability and content governance.
• Supported Veeva Promo Mats and SuccessFactors; triaged issues through ServiceNow.
• Ensured quality control and versioning of marketing and compliance content. Records Manager SME III
FDA (via Zimmerman & Associates), Parsippany, NJ Apr 2022 – Oct 2022
• Designed workflow processes for electronic and physical records management aligned with agency policy.
• Managed inventory audits and disposition of obsolete records across business units.
• Led metadata definition and data retention policy alignment initiatives. SharePoint Specialist
Bristol Myers Squibb (via Alpha Consulting), Summit, NJ Jan 2022 – Mar 2022
• Created and managed SharePoint solutions for product compliance documentation.
• Led site restructuring, permissions governance, and performance optimization. Regional Survey Manager – Project Lead
U.S. Department of Commerce, New York, NY Aug 2019 – Jan 2021
• Directed over 300 census surveyors: optimized data collection accuracy and integrity.
• Reviewed variance analytics and resolved survey area anomalies using data insights.
• Provided performance reporting and operational analysis to federal leadership.
• Reviewed metrics and analytics for accuracy and completeness.
• Effectively managed a $1 million monthly budget, optimizing resource allocation and ensuring the successful, on-time execution of survey operations.
• Facilitated and guided strategic discussions in fiscal variance meetings, using visual tools to enhance understanding of key financial metrics. SharePoint Document Control Specialist / Project Management Specialist PSEG, Newark, NJ Jan 2018 – Sep 2018
• Led document migration and developed SharePoint workflows for Solar Grant records.
• Trained teams and improved permission/access governance protocols.
• Created training materials and technical guidance documentation.
• Collaborated with Senior IT partners on migration, document management processes and procedures, data management and other backend technical tasks.
• Communicated effectively with stakeholders in addressing and resolving any development requirement concerns.
• Produced end-user and administrative documentation to support the rollout of a newly implemented SharePoint site.
• Performs SharePoint 2010 administration tasks such as developing libraries, lists and workflows.
• Facilitated stakeholder presentations and training sessions. SharePoint Document Control Specialist / Project Management Specialist Infineum (Exxon Affiliate), Linden, NJ Nov 2015 – Jan 2017
• Oversaw global field-testing data across regions; conducted user training on SharePoint workflows.
• Aligned compliance documentation with environmental regulations.
• Communicated effectively with stakeholders in addressing and resolving any concern/issues regarding the development of requirements.
• Performs SharePoint 2010 administration tasks such as developing libraries, lists and workflows.
• Created training materials and reference guides to support users after implementing a SharePoint-based content management system.
Systems Support Specialist / SharePoint Admin
Allergan, Parsippany, NJ May 2014 – May 2015
• Maintained adverse event data and regulatory documentation in SharePoint 2013 and MS Access.
• Created workflows and addressed integration issues between disparate systems. Operations Analyst / Document Management Specialist Special Operations, Maplewood, NJ Apr 2009 – May 2014
• Extracted and reviewed SQL data to identify discrepancies and support operational integrity.
• Conducted data reporting and document maintenance on internal systems. EDUCATION
Bachelor of Science, Computer Information Systems
Bloomfield College, 2008 – Concentration: Database Management Information Technology Certificate NJIT, 2002
TECHNICAL SKILLS
Databases: SQL Server, MS Access
Tools: SharePoint (Modern, Online, 2010/2013), Veeva, ServiceNow, SuccessFactors Languages: T-SQL, SQL, HTML, Visual Basic, VB.NET
Software: Microsoft Office Suite (Power user efficiency in Word, Excel, Access, Outlook, PowerPoint), Visio, SAP, Amazon Workspace.
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