Recruitment
Resume:
Jeffrey Mason
Verona, PA *****
**********@*****.***
Willing to relocate to: Harrisburg, PA - Morristown, NJ - Providence, RI Authorized to work in the US for any employer
Work Experience
Lead Candidate Sourcer/Owner Steel Point Opportunities January 2017 to Present
-Search job order boards for openings to fill and also job orders received from local companies/referrals
-Draft job order requisitions/create custom postings
-Post open jobs to job boards (I have monthly subscription for cross-posting)
-Search resume databases for potential candidates, post on all social media platform job pages (general
& specific locations)
-Draft candidate questionnaire for each opening if not provided and pre-qualify candidates to job requirements
-Submit all qualified candidate to back-office page or hiring department for consideration -Update postjobfree.com applicant tracking system for candidates
-Collect all necessary papers/documentation for submission with resume for each candidates portfolio to hiring department -Schedule interviews between candidates/hiring department for some job orders that require it
-Connect with local hiring organizations/community organizations to hold job interest days for potential candidates
Online Order Shipping & Wholesale Lead Associate
Prestogeorge Coffee & Tea-Pittsburgh, PA
October 2023 to November 2024
• Handle all online order processing from receiving to filling to shipping
• Production of teas (custom mixes made in house)/Flavoring of coffee beans
• Take order calls from customers and wholesales ordering by phone and enter them into QuickBooks system
• Deal with vendors in ordering, receiving and checking in deliveries of products/shipments paying vendors via check when not 30 day pay
• Processing credit card transactions on pin-pad and recording them in QuickBooks operating software
• Running daily transaction reports and making bank deposits in QuickBooks
• Merchandise sales floor with back stocked products (syrups, boxed teas, accessories)
• Assist sales counter when needed helping customers get coffee and teas
• Post on websites and facebook to build business wholesale accounts to supply coffe for their business and restaurants/cafes
• Make posts to attract more online and phone customer accounts
• Make coffee and tea suggestions to phone customers, instore customers and wholesale customers
• Create invoices for phoned in orders from customers and wholesalers Recruiting Manager
Lanara Laundry/Steel Point Opportunities-Pittsburgh, PA December 2022 to August 2024
• Recruit mobile laundry service providers
• Prospect/recruit for new client bases both personal and commercial that need laundry service and a provider
Manager of Outdoor Golf Operations
Green Oaks Country Club-Pittsburgh, PA
August 2022 to September 2023
-Oversee all Outdoor staff for scheduled shift (cart barn, bag drop, bag storage and driving range/practice area)
-Pull daily tee sheet and set up tee area with prepped carts for play
-Set up driving range, Pick the range multiple times daily, close-down and store driving range
-Wash all carts and prep them (Tees, Towels, Scorecards, pencils) for future play and storage
-Deal with members and guests to meet their expectations and resolve any issue pertaining to their playing needs outside of pro shop items
-Prep outdoor tee area for league play and high school matches on select days (Pull prepped carts and set aside)
Reservations Traffic Manager
U Haul Moving Storage-Pittsburgh, PA
March 2023 to June 2023
• Deal with reservations that require further attention (equipment not available where wanted, problem items attached)
• Run not dispatched report hourly and call customers about failed pickup
• Run overdue report and try to locate equipment customers still have outstanding
• Schedule new reservations for customers moving needs
• Contact dealers and centers to locate missing items on their lots
• Assist customers in finding drop-off points at their destinations
• Assist customers with making edits/modifications to their existing reservations
• Assist customers and dealers with pertinent issues that may arise Operations Associate
Dashmart by Doordash-Pittsburgh, PA
November 2021 to July 2022
-Pick and Pack customer phone app orders
-Receive/Put Away truck deliveries shelving product/breaking down pallets
-Perform cycle counts/shelf counts/expired item pulls/shelf audits
-Complete temperature logs/daily report forms
-Operate menu site to turn product on/off in system Operations Associate
Gopuff-Pittsburgh, PA
February 2021 to November 2021
-Pick and Pack customer phone app orders
-Receive/Put Away truck deliveries shelving product/breaking down pallets -Perform cycle counts/shelf counts/expired item pulls/shelf audits
-Dispatch drivers and assign bins/prioritize routes for them
-Edit driver and operations associates schedules as needed in scheduling software system Shift Supervisor
CVS- Audubon & Collegeville & Carnegie-PA
January 2020 to October 2020
-Oversee All staff for assigned shift both front-end and pharmacy -Face/straighten store for presentation to customers
-Execute Freshness Reports/Shelf Stocking Reports
-Balance cash drawers of employees for front end and pharmacy
-Prepare deposits in the computer system and ready them for pickup.
-Coach employees and work on their development/customer service
-Interact with customers in finding products/needs
-Operate cash register to ring customers out efficiently/perform returns -Review Sales Reports/Audits to see performance/store metrics
-Perform Zero Counts/Stockroom Purges and back stocking
-Accept Vendors Check-in/Product Delivery Verifications
-Accept delivery truck/fill out arrival papers, unload truck of product, Fill out departure paper Overnight Shift Supervisor
Rite Aid Corp-Bridgeville, PA
December 2018 to March 2019
-Oversee All staff for assigned shift both front end and pharmacy
-Face/straighten store for presentation to customers
-Execute Freshness Reports/Shelf Stocking Reports
-Balance cash drawers of employees for front end and pharmacy
-Prepare deposits in computer system and ready them for morning drop-off -Coach employees and work on their development/customer service
-Interact with customers in finding products/needs
-Operate cash register to ring customers out efficiently/perform returns -Review Sales reports/Audits to see performance/store metrics
Lead Candidate
Sourcer JMR/Experienced Hires Partnership
April 2014 to January 2017
Clerk/Cashier
CVS Store & Pharmacy-Blue Bell, PA
March 2016 to May 2016
-All register operations with checkout returns sales
-Restock shelves with product once truck was sorted down
-Assist customers with finding items and questions
-Attract the rewards program card to new members without it -Other duties as assigned Backroom Team Member
Online Orders Target Corp (Retail Store)-Oaks, PA
May 2015 to July 2015
-Pulled packed and shipped customer online orders
-Pulled and staged customer online orders for instore pickup -Operated all power equipment
-Backstocked any overflow of merchandise from sales floor
-Assisted customers on floor when going between stockrooms -Pushed merchandise to floor from line once picked
Order Picker
Modcloth Warehouse-Pittsburgh, PA
November 2014 to March 2015
-Pulled ques from gun and placed them into bins on push cart
-Staged bins in propper pickup locations to be taken to sorting/packing area Merchandiser, Sales Floor, Online
orders Kohl's (Retail Store)-Pittsburgh, PA
June 2014 to September 2014
-Pulled packed and shipped customer online orders
-Pulled and staged customer online orders for instore pickup -Operated all power equipment
-Backstocked any overflow of merchandise from sales floor
-Assisted customers on floor when going between stockrooms -Pushed merchandise to floor from line once picked
-Worked bed, bath and housewares as floor sales associate
-Answered phones with customers calls and calls from other stores Lead Candidate Sourcer
Americans Recruiting Association
March 2012 to April 2014
Retail/Warehousing:
Front Desk/Customer Service Rep
Arnold’s Bowling Center-Oaks, PA
August 2012 to December 2012
-Greet customers and get them gear and set up with lane assignment
-Get information for guest on packages and specials the center offers
-Take reservations and deposits for parties and events
-Monitor and oversee front operations during shift
-Balance and document drawer before during and after shift and do drops
-Promote bowling packages and offerings/specials and bowling packages to customers
-Did basic lanes machine maintenance (Pin Jams, Pin resets, 90 and 180 errors, scoring issues, stuck balls) Shift Supervisor
Kutztown University Recreation Center-Kutztown, PA April 2006 to December 2009
-Open/close building on those shifts
-Assist patrons at front desk with needs
-Oversee all operations of building during timed shift
-Manage 5 to 6 employees working under you during shift
-Take care of selling merchandise, memberships, gym passes, and sport league deposits
-Address customer service issues that arise during shift *Rec & Sports Council attendee representing Cycling Team -Helped Alumni and Graduate students determine best gym membership options
-Informed and got patrons info on gym programs/fitness classes and all club sports info and intramural sports and got them properly signed up
-Assist Management staff with new candidate interviews at end of semester and determine who would best fit the overall environment
Education
Bachelor's degree in Political Science
Kutztown University of Pennsylvania-Kutztown, PA
August 2005 to May 2011
Skills
• Supervising experience
• Cooking
• Talent Acquisition
• Cash handling
• Order fulfillment
• Talent acquisition
• Interviewing
• Merchandising
• Restaurant experience
• HR sourcing
• Communication skills
• Retail sales
• E-commerce
• Cash register
• Shift management
• Management
• Order Picking
• Events management
• Marketing
• Recruiting
• Front desk
• Leadership
• Customer service
• Operations management
• Grocery store
• HR Sourcing
Awards
BSA Eagle Scout
April 2005
Awarded Boy Scouts of America Eagle Scout Rank
Certifications and Licenses
Food Handler Certification
ServSafe
RAMP
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