Logistics Remote, Freight Forward, Imports, Customer Service

**** ******** *** ******* *******

Oviedo, Fl ****5 *******.*******@*****.*** 786-***-****

Position of Interest: Logistics, Freight Forwarding, Customer Service (from booking to arrival and/or delivery)

Employment

Orange County Public Schools Orlando, FL

Nov 2019-Present

Assessment Coordinator / Instructional Position

Create and coordinate dates with the county for assessments

Train Test Administrators to administer assessments to the students

Receiving inventory of paper based testing materials and arrange shipping and pick up when assessments are completed

Create schedule for district and state assessments

Comply with deadlines and completion reports

Comply with students’ testing accommodation guideline

Language Line Interpreters Home Based

October 2017- November 2019

Spanish Interpreter

. Part Time, Certified Interpreter for Medical Insurance Companies, Auto Insurance Companies, Financial Institutions and government agencies

Alpi USA, Inc, Carolina, PR

Dec 2005-Jul 2012

Customer Service Representative/Administrative Assistance

(HQ in New York and Italy)

Worked as an Import &Export (Air & Sea) Agent on Domestic and International Freight, Booking reservations with airlines, steamship lines and consolidators.

Supported sales executives setting sales appointments

Supported sales department and inside sales (quotes, request quotes for sales team, bookings, etc.)

Follow up on incoming and outgoing shipments by ocean and air

Worked closely with Customers Purchasing and Traffic Departments

Negotiating rates with Agents, airlines and steamship lines across the globe.

Update customers constantly on the status of their shipments

Work with other Freight Forwarders for customers as Third Party Agents, negotiate and follow up with agents, steamship lines and airlines.

Adalberto Rodriguez US Customs Broker, Carolina,PR

2003-2005

Administration Manager

Payroll

Assist in distributing import cases

Handled ACH payments for duties from office account and top customers

Prepare reports, filing, money collections of overdue accounts, Accounts payable/Receivables, Customer (business, corporations) intake

Health Insurance Administrator

Education

Interamerican University of PR,

Bachellor Degree in Arts

References: Available upon request

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