Human Resources A Team
Resume:
Johnise Warren
Lancaster, Pa
**************@*****.***
Summary
● Over 10 years of experience in administrative, customer and support service operations. Well-rounded background in a work environment that emphasize innovation, organization, time and business management. Very comfortable working in a fast paced setting, as a team player and independently. Johns Hopkins University – Sr. Credentialing Coordinator June 2014 - September 2022
● Serves as Senior/Lead Credentialing and Compliance Coordinator in a heavy volume office (450-530 appointment packets per year) for all JHH/JHU/JHMI processing requirements for new and reappointed housestaff, clinical and research fellows, research fellows, observers, rotators, undergraduate trainees, and others as assigned. Submits background checks for every non-visa appointment. Works closely with faculty to get signatures on paperwork and negotiate start dates and appointment classifications. Informs Pathology Human Resources (payroll) and Pathology Finance personnel of any changes in payroll appointments. Serves as liaison to insure everyone follows rules and regulations. Processes visa paperwork and maintains ongoing contact with the Office of International Services; keeps abreast of changes in visa regulations. Insures preceptors are aware of deadlines and expirations; as well as compliance with applicable regulations. Processes paperwork and maintain ongoing contact with Medical Staff Office for clinical appointments (resident, clinical fellow, observer, residency rotator, and undergraduate trainees). Trainees and observers have to be approved by the Medical Staff Office before submission to Registrar. Prepares contracts and offer letters for housestaff, clinical fellows, and research fellows. Works with Hopkins Legal and other universities/programs to create Program Letters of Agreement, Reciprocity Agreements, and get them signed for residency rotators, outside clinical fellows, and outside undergraduate trainees. Registers and monitors completion of incoming resident and clinical fellow compliance training courses and monitor compliance of current residents and clinical fellows for course updates. Performs tasks for online ECFMG certification and Student/National Clearinghouse degree verification. Complete verifications for alumni. Accurately and consistently prepares documentation, presentations, and correspondence Johns Hopkins University – Administrative Secretary September 2012 – June 2014
● Provided administrative support to Pathology Training Program Manager, Credential Coordinators, Residency Program Director, Chief Residents, and Housestaff. Coordinates the day to day administrative activities for Pathology Education Programs to ensure a smoothly functioning office; interprets operating policies; exercised independent judgment in the resolution of administrative problems, prioritizing of workload, facilitating travel arrangements and expense reconciliation, purchasing supplies, coordinates special programs, such as: orientations and awards ceremonies. Serves as a resource in a team environment. Provided secretarial support including appointments, correspondence, and file maintenance. Greeted, assisted all visitors and provided escort to residency applicants throughout campus. Served as a liaison between program office and interview contacts throughout Pathology. Accountable for standards of service excellence; including but not limited to patient or interpersonal relations, teamwork, communication, continuous performance improvement, and self management & accountability. Maintained time and attendance tracking, Iron Mountain spreadsheet and files, appointment file rotation and appointment letter filing. Created interview schedules, prepared rooms for interviews.
Inova Hospital Alexandria VA - Medical Secretary
December 2006 – September 2012
● Compiled and recorded medical charts, created reports and correspondence using various computer applications. Answered patient call request, directed all incoming department and outside calls, input data for medical charts, discharged patients, scanned medical record documents using healthcare systems applications. Ordered procedures for patients. Maintained all administrative duties necessary under the instruction of physicians within the emergency department. Selected 2007 - 2008 Employee Of The Year for the emergency department. Education
ACHS, AA Integrative Hlth Sciences 2027
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