Customer Service Nursing Assistant
Resume:
Lakeisha Lindsey
Los Angeles, CA *****
*****************@*****.***
Professional Summary
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Work Experience
Certified Nursing Assistant
Windsor Garden Convalescent center-Los Angeles, CA June 2024 to Present
• Provide personal hygiene for elderly patients or those recovering from surgeries, injuries or accidents by assisting with their basic needs, such as showering, bathing, dressing and eating.
• Maintain patient stability by checking vital signs and weight, and recording intake and output of urine.
• Offer activities that are essential for daily living by assisting patients with their meals, including serving and feeding them if necessary.
• Serve the hospital community by adhering to professional standards, hospital policies and procedures, as well as local, state, and federal requirements.
• Set up medical equipment and help with various therapeutic procedures to include laying out tools for examinations or moving devices between rooms.
• Answer calls for assistance and observe changes in a patient’s behavior, emotional state, or physical condition.
• Implement individualized care plans and offer support to patients to maintain their dignity, privacy, and comfort.
• Assist in the maintenance of a clean, tidy, and safe environment by reporting environmental deficiencies including equipment or lighting problems to the charge nurse. Cetified Nursing Assistant
The Delmar Gardens Family-Creve Coeur, MO
December 2020 to May 2021
• Provide personal hygiene for elderly patients or those recovering from surgeries, injuries or accidents by assisting with their basic needs, such as showering, bathing, dressing and eating.
• Maintain patient stability by checking vital signs and weight, and recording intake and output of urine.
• Offer activities that are essential for daily living by assisting patients with their meals, including serving and feeding them if necessary.
• Serve the hospital community by adhering to professional standards, hospital policies and procedures, as well as local, state, and federal requirements.
• Set up medical equipment and help with various therapeutic procedures to include laying out tools for examinations or moving devices between rooms.
• Answer calls for assistance and observe changes in a patient’s behavior, emotional state, or physical condition.
• Implement individualized care plans and offer support to patients to maintain their dignity, privacy, and comfort.
• Assist in the maintenance of a clean, tidy, and safe environment by reporting environmental deficiencies including equipment or lighting problems to the charge nurse. non certified nurse aide Williamsburg Village Healthcare Campus-Dallas, TX
August 2019 to November 2020
• Provide personal hygiene for elderly patients or those recovering from surgeries, injuries or accidents by assisting with their basic needs, such as showering, bathing, dressing and eating.
• Maintain patient stability by checking vital signs and weight, and recording intake and output of urine.
• Offer activities that are essential for daily living by assisting patients with their meals, including serving and feeding them if necessary.
• Serve the hospital community by adhering to professional standards, hospital policies and procedures, as well as local, state, and federal requirements.
• Set up medical equipment and help with various therapeutic procedures to include laying out tools for examinations or moving devices between rooms.
• Answer calls for assistance and observe changes in a patient’s behavior, emotional state, or physical condition.
• Implement individualized care plans and offer support to patients to maintain their dignity, privacy, and comfort.
• Assist in the maintenance of a clean, tidy, and safe environment by reporting environmental deficiencies including equipment or lighting problems to the charge nurse. Management Trainee
The Mela Group-Long Beach, CA
December 2019 to January 2020
attention to detail ● improved customer experience ● built customer loyalty ● time management ● interpersonal skills ● complaint resolution ● patience ● problem solving ● organization skills ● critical thinking ● product knowledge ● service based selling ● Crew
Arby’s-St. Louis, MO
October 2019 to December 2019
maintained high standards of customer service during high volume, ● fast-paced operations communicated clearly and positively with coworkers and management ● followed procedures for safe food preparation, assembly, and accurately ● built loyal clientele through friendly interactions and consistent ● appreciation resolved complaints promptly and professionally ● took initiative to find extra taskings scheduled duties were completed ● handled currency and credit transactions quickly and accurately ● mastered point-of-service computer system for automated order taking ● Education
High school diploma
North County Tech High School - Florissant, MO
August 2002 to May 2004
Skills
• Childcare
• problem solving
• Cooking
• Restaurant experience
• Documentation review
• English
• Host/Hostess
• creative
• Cleaning Experience
• Nursing
• Serving
• POS
• Social media management
• communication
• Cashiering
• Clerical experience
• conflict resolution
• Food Safety
• microsoft office
• Patient care
• Phlebotomy
• empathy
• adaptability
• Insurance Verification
• Busser
• Retail sales
• EMR Systems
• Front desk
• Dementia Care
• Food Preparation
• Retail Sales
• Senior care
• Barista experience
• leadership
• Meal Preparation
• Time Management
• Coffee Experience
• Food Handling
• Patient Care
• Dietary department experience
• Medical Billing
• Customer service
• decision making
• Memory Care
• active listening
• Cash Handling
• Food Production
• Caregiving
• Laundry
• Computer skills
• Vital Signs
• interpersonal communication
• Venipuncture
• ADLs
• Restaurant Experience
• Pediatrics
• Barista Experience
• Serving Experience
• Medical office experience
• customer service
• Kitchen Experience
• Communication Skills
• Microsoft Word
• Home Care
• Cash handling
• Resident's rights
• Alzheimer's care
• Food Service
• Data Entry
• Medical Records
• Cash register
• teamwork
• critical thinking
• Laboratory Experience
• Experience Administering Injections
• Vital signs
• Typing
• Sub-acute care experience
• Epic
• Communication skills
Certifications and Licenses
Food Handler Certification
State Tested Nursing Assistant
CPR Certification
CNA
RN License
First Aid Certification
BLS Certification
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