Supply Chain Logistics Coordinator
Resume:
Manish Sharma
Dispatch Manager
Edison, NJ *****
**********@*****.***
Professional Summary
I am a detail-oriented and highly organized Logistics Coordinator with 8 of experience in shipping, receiving, and administrative operations within fast-paced supply chain environments. I specialize in coordinating inbound and outbound logistics, managing inventory, handling documentation, and ensuring timely deliveries with accuracy and efficiency. I bring a strong skill set in logistics coordination and route planning. My proudest professional achievement involved implementing route-optimization software, increasing company-wide efficiency by 25%. I am searching for an opportunity where I can apply my skills and experience to boost efficiency and lower operational expenses. Currently based in the U.S. on H-1B status, and open to H-1B transfer opportunities. I’m available to join immediately and eager to contribute to a forward-thinking logistics or supply chain team. Let’s connect if you’re looking for a dedicated logistics professional who brings efficiency, reliability, and strong communication to every shipment.
Willing to relocate: Anywhere
Authorised to work in the US for any employer
Work Experience
Dispatch Manager
BIG WINGS LLC-Mohali, Punjab
May 2024 to February 2025
• Managing truck drivers' schedules and routes.
• Scheduling freight to be picked up and delivered.
• Providing shipping details to customers.
• Maintaining and updating Driver logs
• Addressing customer shipment queries and complaints
• Scheduling and monitoring truck repairs and maintenance
• Negotiating freight charges with vendors and customers using Truckstop, DAT, and individual broker load boards.
• Cultivate strong relationships with drivers and customers to reduce the stress that comes with last- minute schedule changes
• Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries
• Prepare and send invoices to customers.
• Maintain and update driver files.
• Maintain and update equipment files.
• Save and process Bills of Lading and Proof of Delivery documents
• Obtain permits as required.
• Order entry and updating our planning database promptly working on TMS and ITS.
• Administrative and other duties as assigned.
Dispatch Supervisor
M&J CARRIER INC.-Mohali, Punjab
July 2023 to April 2024
• Managing truck drivers' schedules and routes.
• Booking 16 Dry Van loads daily based in the East zone.
• Scheduling freight to be picked up and delivered.
• Providing shipping details to customers.
• Maintaining and updating Driver logs
• Addressing customer shipment queries and complaints
• Scheduling and monitoring truck repairs and maintenance
• Negotiating freight charges with vendors and customers
• Documenting all calls, deliveries, routes, and times for pickups and deliveries.
• Prepare and send invoices to customers.
• Maintain and update driver files.
• Maintain and update equipment files.
• Save and process Bills of Lading and Proof of Delivery documents
• Obtain permits as required.
• Communicate any driver-related issues to the load planner.
• Order entry and updating our planning database promptly.
• Administrative and other duties as assigned.
Dispatcher
1ST BRIDGE LOGISTICS, LLC-Vadodara, Gujarat
March 2018 to June 2023
• Scheduling drivers to make freight deliveries or collect shipments and packages.
• Communicating with customers about freight details, delivery or pickup times, and special handling requests.
• Planning pre-determined routes and accommodating route changes as needed.
• Preparing dispatch documents, as well as generating freight bills and invoices.
• Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
• Keeping track of transportation regulations and laws to ensure that truck drivers comply.
• Reviewing drivers’ logs, including dispatched calls and arrival times.
• Monitoring truck repairs and maintenance schedules.
• Logging customer shipping schedules and complaints.
• Organize office communications by answering the telephone and responding to written communication.
• Answer phones make residential appointments make copies fax important paperwork take company payments file away company business folders for new pickups Freight Broker
IRONBRIDGE FREIGHT LOGISTICS, LLC-Vadodara, Gujarat December 2016 to February 2023
• Generating leads and attracting new prospects, and developing a sales pipeline.
• Identifying and selecting reputable and safe carriers for freight services.
• Providing customers with shipping quotes.
• Book orders with carriers and assist in preparation for loading
• Tracking and reporting status of loads.
• Collaborating with shippers, carriers and dispatchers to manage scheduled collections and drop-offs.
• Keeping accurate records of relevant activities.
• Updating customers on the status of shipments, and assisting with other inquiries.
• Maintaining current knowledge of market trends in transportation marketplace.
• Maintain strong relationship with multiple carriers.
• Ensure that freight paperwork are completed and approved before transportation.
• Maintain freight files and customer receipts for reference purposes.
• Resolve freight discrepancies in a timely manner.
• Respond to accounts payment concerns and queries professionally.
• Maintain positive, productive relationships with customers, and contact them, as appropriate, for new business opportunities or to offer special promotions and discounts
• Remain abreast of emerging market trends
Deputy IT Manager
LCS, India-Vadodara, Gujarat
April 2015 to September 2018
• Install and configure computer hardware operating systems and applications
• Monitor and maintain computer systems and networks
• Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Replace parts as required
• Provide support, including procedural documentation and relevant reports follow diagrams and written instructions to repair a fault or set up a system
• Support the roll-out of new applications
• Set up new users' accounts and profiles and deal with password issues respond within agreed time limits to call-outs
• Work continuously on a task until completion (or referral to third parties, if appropriate)
• Prioritize and manage many open cases at one time rapidly establish a good working relationship with customers and other professionals, such as software developers
• Test and evaluate new technology
• Conduct electrical safety checks on computer equipment.
• CCTV configuration and designing.
• New vendor setup for purchase of product from National or International market.
• Diagnosing and solving hardware/software faults
• Logging customer/employee queries
• Analyzing call logs to spot trends and underlying issues
• Managing information technology and computer systems
• Controlling and evaluating IT and electronic data operations Managing IT staff
• Plan, organize, control and evaluate IT and electronic data operations
• Manage IT staff by recruiting, training and coaching employees.
• Communicating job expectations and appraising their performance.
• Design, develop, implement and coordinate systems, policies and procedures.
• Ensure security of data, network access and backup systems.
• Act in alignment with user needs and system functionality to contribute to organizational policy.
• Identify problematic areas and implement strategic solutions in time
• Audit systems and assess their outcomes.
• Preserve assets, information security and control structures.
• Handle annual budget and ensure cost effectiveness.
• Negotiate or approve contracts and agreements
• Appoint department heads and managers
• Establish and carry out departmental or organizational goals, policies, and procedures.
• Direct and oversee an organization’s financial and budgetary activities.
• Rail Tickets, Air Tickets and any other mode of transportation booking.
• Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
• Directs technological research by studying organization goals, strategies, practices, and user projects.
• Completes projects by coordinating resources and timetables with user departments and data center. Education
Master of Computer Applications in Computer Applications SARDAR PATEL UNIVERSITY-Anand, Gujarat
March 2011 to December 2014
Skills / IT Skills
• Dispatching
• Typing
• Transportation Management
• Sales
• Help Desk
• Operating Systems
• Supply chain
• Transportation management systems
• Negotiation
• Freight Brokerage (5 years)
• Microsoft Excel (5 years)
• Logistics
• Transportation planning
• Freight Experience
• IT HARDWARE, SOFTWARE AND INTERNET
• Computer Networking
• Organizational skills
• Freight
Languages
• English - Fluent
• Punjabi - Intermediate
• Gujarati - Intermediate
• Hindi - Fluent
Online Profile
https://www.linkedin.com/in/manish-sharma-30070b3b?trk=nav_responsive_tab_profile_pic https://www.facebook.com/SharmaManishP
Contact this candidate