Accomplished Quality Management Leader

Accomplished and detail-oriented quality management leader with extensive experience in overseeing and optimizing quality management systems across diverse military and commercial industries. Expert at overseeing complex quality assurance operations, driving continuous process improvements, optimizing supplier quality processes, and achieving significant cost reductions in strict compliance with regulatory standards. Demonstrated success in managing internal and external audits and implementing technical solutions for product enhancement, while delivering measurable results including revenue growth valued at $45M. Strong leadership in maintaining robust relationships with stakeholders and aligning quality objectives with organizational goals to support business growth and competitive advantage. Quality Management Systems (QMS) • Supplier Quality Management • Lean Manufacturing & Six Sigma • cGMP RCCA/CAPA • Internal & External Audits • Project Management • Strategic Planning • Regulatory Compliance Process Improvement • KPIs & Metrics Development • ISO 9001/13485 & AS9100D • Product Management • 5S Risk Management • P&L & Budget Management • Team Leadership • Stakeholder Collaboration • MATLAB Career Highlights

Achieved six consecutive years of 100% No Major Non-Conformances in ISO 9001:2015 Surveillance/Renewal Audits, securing recertification for the company during tenure as Head of Quality at DataPath (Gilat), Inc.

Increased DataPath (Gilat), Inc.’s revenue (profit) from $15M in 2019 to over $50M in 2024 through the optimization of the QMS under ISO, MIL-STD, ITAR, and SATCOM standards.

Reduced supplier-related COPQ metrics at DataPath (Gilat), Inc. by $112K in 2023 and decreased inventory scrap loss from $195K in 2019 to $25K in 2024.

Professional Experience

Senior Quality Manager – DataPath (Gilat), Inc. 2019 – Present

Lead the global quality management system (QMS) for the company’s business units to ensure alignment across operations, quality, engineering, supply chain, software, and program management functions.

Manage and adjudicate organizational processes to enable DPI’s compliance with government, customer, internal, ISO 9001:2015, and regulatory/legal requirements.

Supervise the monitoring and measurement of devices to validate internal processes for all quality-related DPI products.

Establish KPIs, metrics, tools, lean methodologies, and root cause and corrective action (RCCA)/corrective action/preventive action (CAPA) initiatives to drive continuous quality improvements for internal teams, customers, and external suppliers.

Direct various professionals including managers, quality engineers, inspectors, auditors, specialists, and technicians to achieve optimal quality excellence.

Partner with the Senior Leadership Team to identify opportunities for improvement to maintain a healthy profit/loss ratio and support a competitive, diversified product portfolio in the Satellite Communications Industry. Notable Accomplishments:

Maintained a First Pass Yield of 97.5% or higher for all quality activities, including incoming, in-process, and final inspections since 2019.

Led a 6S Kaizen project that increased production work throughput to 45% in 2024 from 20% in 2023.

Transformed supplier verification and evaluation approval processes by implementing a new electronic database, thus eliminating counterfeit products from the supply chain.

Managed a three-person team to oversee quality acceptance of all products, components, and systems from warehouse arrival to final delivery for domestic and international customers per contract requirements.

Directed internal audits for all 13 business units under ISO 9001:2015, contributing to zero major findings during surveillance and recertification audits from April 2019 to June 2022 for the Stockholm, Sweden office.

Served as the organizational point of contact for internal and external audit activities with the US government, state, and local entities, ensuring compliance with ISO 9001:2015, AS9100D, MIL-STD, and DFARS standards.

Facilitated 100% desktop approvals by DCMA for inspection of DOD-contracted products. Quality Manager – TRC Professional Solutions (formerly Spinal Elements) 2018 – 2019

Directed superior quality control management for a spinal medical device manufacturer to implement ERP/Epicor, Lean Manufacturing, and QMS principles.

Assessed supplier processes to verify FDA engineering compliance through the first-article inspection process in adherence to ISO-13485, ISO-14971, 21 CFR 820, and other medical standards. Steven Moses

SENIOR QUALITY MANAGER

: 404-***-**** : ************@*****.*** : LinkedIn : Marietta, GA

Oversaw day-to-day quality control activities to ensure alignment with planned schedules and approved timelines.

Coordinated with stakeholders and leadership to define and apply technical solutions for product and process improvement.

Interpreted cGMP guidelines and regulations to provide actionable oversight for compliance. Notable Accomplishments:

Resolved RCCA (CAPA) issues to address quality lapses and prevent escapes.

Managed department budget to improve the profit-and-loss ratio and sustain the site’s internal audit program.

Identified opportunities to enhance efficiency, influence key decisions, and deliver impactful results while ensuring regulatory adherence.

Defined Gauge R&R criteria, Inspection Methods, GD&T, Verification and Validation protocols, and Design Methodology to protect product viability for spinal device surgical procedures.

Evaluated the impact of deviations throughout the manufacturing process to mitigate risks as the facility expert. Supply Quality Engineer – Unitek Technical Services (Lockheed Martin) 2017 – 2018

Served as a leading defense contractor to design, manufacture, and deliver military aircraft and equipment.

Directed supplier quality management for an aviation manufacturer to implement SAP, WADS, ICA, and QMS principles.

Assessed supplier processes to ensure aircraft system engineering compliance through first-article inspection process management and quality analysis in strict compliance with AS9100, FAA, MIL-SPEC, NAS, ASTM, ASME, and related standards.

Partnered with stakeholders and leadership to create and execute technical solutions for product enhancement and continuous improvement.

Communicated with external suppliers to define metrics for production objectives and mitigate risks effectively.

Collaborated across functions with DCMA, program management, contracts, procurement, finance, transportation, HR, and engineering to align program objectives.

Notable Accomplishments:

Reduced COPQ for the C130J program by 50% compared to predecessors by streamlining procurement, fit checks, and engineering processes to meet production schedule metrics.

Deployed M&P, Metrology, and GD&T methods to validate product suitability for mission-critical applications.

Delivered technical solutions to enhance the manufacturing of C-130J Super Hercules, F-22 Raptor, F-35 Lightning II, C- 5 Galaxy, and P-3 Orion aircraft.

Quality Assurance Engineer – Metals & Materials Engineers Testing LLC 2003 – 2016

Coordinated quality assurance testing, inspection, and reporting to meet the requirements of civilian and military aircraft clients.

Led NQA-1 aerospace projects to deliver data analyses, prepare technical reports, draft QMS policies, address process, design, and supplier issues.

Conducted internal and external ISO, CAPA, and NQA-1 audits to establish safety and performance standards. Notable Accomplishments:

Earned recognition through multiple citations for exceptional work and operational excellence.

Steered efforts in determining a critical structural nose landing gear defect in the Bombardier Learjet 45 aircraft fleet, which prompted an FAA-issued industry-wide safety alert.

Attained production outcomes exceeding a 99.973% acceptance rate as well as exceeded 100% of deadlines and quotas to drive profits millions above projected levels.

Earlier Career:

Nondestructive Testing & Quality Control Analyst – United Testing & Engineering Services (2002–2003) Quality Control Technical Inspector – Applied Technical Services (2001–2002) Staff Sergeant (E-6) – 82nd and 101st Airborne Division – United States Army (2001) Education

Bachelor of Science in Applied Science and Technology – Thomas Edison State University (IP) Associate of Science in Applied Science and Technology – Thomas Edison State University Professional Development

Certified Quality Management Systems Auditor Certified Internal Quality Auditor Certified Welding Inspector (CWI) FAA Repairman (Aircraft Powertrain Repairer) ASNT NDT Level II (UT, PT, ET, RT, MT) Corporate NDT Level III (UT, PT, MT) ISO9001 and AS9100 Lead Auditor OSHA Trained CPR Certified Military Intelligence Qualified Steven Moses

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