Administrative Assistant Patient Registration

THERESA

MULLIN

ADMINISTRATIVE

ASSISTANT

267-***-****

********@*******.***

Chester, PA 19013

CONTACT

SKILLS

• Patient registration

• Billing and coding

• EMR software

• Phone and email etiquette

• HIPAA regulations

• Computer skills

• Clinical documentation

• Insurance billing procedures

• Insurance verification

• Transcription of medical notes

Experienced Administrative Assistant with strong expertise in patient registration, billing and coding, and EMR software. Skilled in clinical documentation, insurance verification, and maintaining compliance with HIPAA regulations, offering exceptional organizational and communication skills. Ready to leverage administrative and technical expertise to support team efficiency and contribute to organizational success. PROFESSIONAL SUMMARY

Medical Office Assistant

Crozer Health System, Chester, PA

EXPERIENCE

September 2000 - Present

Scheduled patient appointments, tests, and procedures in

• computerized scheduling system.

Responded promptly to phone inquiries from patients, providing

• information in a courteous manner.

• Used EMR software to manage patient records and files. Copied and charted patient information to create and prepare new

• patient charts.

Organized and filed patient medical records accurately and efficiently,

• utilizing excellent time management skills.

Maintained up-to-date records of payments received from insurance

• companies, patients, and other sources.

Utilized electronic billing systems to submit claims to insurance

• providers in a timely manner.

Analyzed patient records and accurately coded diagnoses and

• procedures according to ICD-10 guidelines.

Reviewed patient bills for accuracy, completeness, and obtained any

• missing information.

Assisted with training new employees on medical billing practices,

• procedures, and protocols.

Protected confidentiality of sensitive information to comply with HIPAA

• guidelines.

Generated monthly financial reports and statements for management

• review

• Entered billing information into accounting software systems. Verified insurance coverage and eligibility prior to appointments and

• procedures.

Obtained information from patients for claims and updated patient

• records.

Maintained accurate records of all patient information including

• demographic data and insurance verification details. Processed pre-authorizations for medical services according to

• established guidelines.

Maintained open communication with management regarding any

• challenges encountered while performing duties.

Dan Boone — Retired

Mental Health Supervisor

********@*******.***

Bernadette Purcell — Anderson

Supervisor

**********@*******.***

REFERENCES

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