Human Resources Hr Operations

Kathryn Duymovic

Strategic HR Executive Driving Organizational Transformation & High-Performance Cultures Phone: 704-***-****

*********@*****.***

Indian Land, SC

PROFESSIONAL SUMMARY

Versatile and results-driven Human Resources executive with over 16 years of progressive leadership experience supporting large, multi-state workforces across union and non-union environments. Proven success in driving organizational effectiveness, leading HR teams through transformational change, and advising C-level leaders on talent strategy, cultural alignment, and risk mitigation. Adept at designing and executing enterprise-wide talent initiatives, leveraging HR technology and analytics, and fostering high-performance, people-first cultures. PROFESSIONAL EXPERIENCE

Allied Universal Security Services, Charlotte, NC

June 2022 – May 2025

Regional Human Resources Manager

• Oversight of Multi-State HR Functions:

Manage all HR operations across multiple states—including DC, Virginia, South Carolina, and Georgia—as well as the Government Services group in Northern Virginia and DC, where approximately 85% of the business is unionized.

• Employee Support & Leadership:

Provide strategic HR leadership for 8,500+ employees by guiding Regional HR Representatives and multiple HR Coordinators, ensuring effective HR service delivery.

• Talent Management & SuccessFactors Implementation: Spearhead talent initiatives to enhance employee development, succession planning, and recognition. Leverage SuccessFactors to track progress, align talent strategies with business objectives, and boost employee retention and engagement.

• Equal Employment Opportunity (EEO) & Diversity Initiatives (DEI) Lead EEO committee meetings to implement affirmative action plans (AAP), drive progress toward placement goals, and increase diversity through targeted recruitment strategies.

• Regulatory and Union Compliance:

Respond to all EEOC and DOL charges, collaborate with Legal on NLRB charge responses, and lead settlement negotiations. Ensure strict compliance with contracts and collective bargaining agreements and manage Final Level (Step 3) union grievances while supporting the finalization of CBAs.

• Merger & Acquisition Oversight (M&A):

Play a key role in acquisition integration, ensuring seamless HR operations and cultural alignment as well as Regional HR realignment based on business needs.

• Internal Investigations & Conflict Resolution:

Conduct administrative-level internal investigations and manage Ethicspoint/Navex—including cases of harassment, discrimination, theft, and workplace violence—in some cases requiring partnership with the Legal department, fostering a safe and respectful workplace environment.

• Operational Efficiency & Process Improvement:

Collaborate with Regional and Corporate HR Partners, Regional Vice Presidents and General Managers to identify and implement process improvements, driving operational efficiency and enhancing business performance.

• Escalated Employee Relations Management:

Work directly with client contacts and HR partners to resolve escalated employee relations issues, ensuring effective conflict resolution and a positive organizational culture.

• Recruitment & Onboarding:

Draft and coordinate offer letters for salaried administrative employees, ensuring compliance with company policies and precision in employment terms.

• Recent Key Achievements:

2

• Prevented a potential class action lawsuit, saving approximately $36,000 in one month through proactive issue resolution and risk mitigation.

• Collaborated with Branch leadership in Charleston, SC, reducing overall workforce turnover by 70% and new hire turnover by 82% within 8 months via a targeted Retention Management Performance Program. Allied Universal Security Services, Charlotte, NC

September 2016 – June 2022

Regional Human Resources Representative

• Oversee Multi-State HR Functions:

Manage all HR operations across North/South Carolina, Virginia, Tennessee, Delaware, Maryland, and New Jersey.

• Employee Support & Leadership:

Support 5,000+ employees, including Company Police Officers, with the assistance of multiple HR Coordinators.

• Internal Investigations:

Conduct internal investigations into issues such as harassment, discrimination, theft, and workplace violence, partnering with the Legal department as needed.

• Collaborative Process Improvements:

Partner with Regional Vice Presidents and General Managers to formulate process improvements, manage salaried performance, and address disciplinary actions.

• Escalated Employee Relations:

Collaborate with client contacts and client HR partners to resolve escalated employee relations issues.

• Risk Management:

Approve terminations that could potentially expose the company to liability.

• Merger & Acquisition Oversight (M&A):

Oversee various aspects of company acquisitions—having acquired 10+ companies since Fall 2016, including significant acquisitions such as US Security in 2018 and G4S in 2021.

• HR Coordinator Training:

Train HR Coordinators on HR functions including hourly onboarding, Regional HR expectations, handling entry-level complaints, and determining escalation requirements.

• Manager Training:

Provide training to salaried Managers on performance management, disciplinary actions, Company policy, and compliance with EEOC, DOL, ADA, FMLA, Workers’ Compensation, and OSHA guidelines.

• Contract & CBA Compliance:

Ensure that HR Coordinators and Managers follow contract provisions and collective bargaining agreement requirements.

AlliedBarton Security Services, Charlotte, NC

March 2015 – September 2016

District Human Resources Manager

• HR Leadership in the Greater Charlotte Area:

Manage all HR functions for approximately 1,000 employees, including Company Police Officers.

• Broad HR Responsibilities:

Lead HR operations while overseeing employee relations, performance management, disciplinary actions, termination approvals, unemployment claims and hearings, FMLA, Workers’ Compensation, and OSHA compliance.

• Internal Investigations:

Conduct investigations into issues such as harassment, theft, and work-related injuries.

• Employee Engagement:

Perform site visits and facilitate pulse surveys to assess employee morale and drive management improvements.

• Recruitment & Onboarding:

Recruit for both non-exempt and exempt positions within the greater Charlotte area; process new hires for Company Police while closely monitoring recruitment strategies. 3

• District Recruitment Oversight:

Oversee all district recruiting efforts, training, and manage licensing processes for Security Officers in both North Carolina and South Carolina.

• Team Leadership & Development:

Manage, train, and develop a team of 4 direct reports—including an HR Assistant, Administrative Assistant, District Recruiter, and District Trainer.

• Market Collaboration:

Collaborate with Market Leaders to identify opportunities for company branding and growth. Stealth Components, Inc., Charlotte, NC

February 2013-April 2015

Human Resources Manager

• Executive Collaboration:

Report to and regularly work with the CEO on multiple projects, including formulating and implementing strategic planning initiatives.

• Executive HR Leadership:

Operate in an executive leadership capacity while handling HR generalist duties, including performance management, new hire orientation, FMLA, EEOC, OSHA, and safety.

• High-Volume Recruitment:

Recruit for both non-exempt and exempt positions in Charlotte and Eschborn, Germany (covering Sales, Purchasing, Accounting, Human Resources, Shipping/Receiving, Information Technology, Quality, and Engineering), achieving over 50 hires per year.

• Budget & Salary Negotiations:

Negotiate salaries and regulate HR expenses to stay within the company budget, reducing recruiting expenses by 7% in 2013 and 29% in 2014.

• Turnover Management:

Manage turnover by focusing on quality hires and using strategic retention initiatives, reducing involuntary terminations by 10% in 2013 and 11% in 2014.

• International HR Partnership:

Partner with the Managing Director and HR Assistant in Eschborn, Germany to effectively manage staff and monitor work performance within the framework of German Labor Laws.

• Policy & Procedure Development:

Create and implement company policies and procedures while updating the Employee Handbook.

• Visa & Legal Coordination:

Work with attorneys regarding visa sponsorships and related legal matters.

• Insurance Oversight:

Oversee insurance renewals and evaluate plan options on an annual basis.

• Internal Investigations:

Lead internal investigations related to issues such as sexual harassment and work-related injuries.

• E-Verify Implementation:

Implement E-Verify to ensure compliance with employment eligibility requirements. Centralized Showing Service, Charlotte, NC

December 2008-May 2013

Senior Human Resources Representative

• Team Leadership & Management:

Interview, train, and co-manage members of the HR team located in 7 national locations.

• High-Volume Recruitment:

Recruit for both non-exempt and exempt positions across 8+ states in a high-volume environment.

• Call Center Operations Partnership:

Collaborate with Branch Managers at 6 different sites to effectively manage call center staff. 4

• Acquisition Support:

Assist Executive Level Management with acquisitions in the Real Estate industry, including managing layoffs and transferring personnel to other work sites.

• HR Manual Development:

Establish and maintain the HR Manual, regularly updating it with new policies and procedures.

• HR Generalist Duties:

Oversee hiring, onboarding processes, reference checks, employment verifications, background checks, and new hire orientation. Handle disciplinary actions, employee relations, terminations, benefits administration, retention strategies, payroll (ADP), unemployment claims and hearings (both in person and via EEOC processes), as well as initiate and track FMLA, OSHA, and safety matters.

• Internal Investigations:

Lead internal investigations related to sexual harassment, work-related injuries, and similar issues.

• E-Verify Implementation:

Implement E-Verify to ensure compliance with employment eligibility requirements. EDUCATION/AWARDS/HONORS

Masters of Business Administration

University of Phoenix, Online Campus

Bachelor of Arts, Business Administration

Flagler College, St. Augustine, FL

SAM—Most Outstanding Club in the Nation, 2 consecutive years & Regional Outstanding Student Award Flagler College—Dean’s List

COMPUTER SKILLS

Microsoft Office/365, SuccessFactors, ADP, SalesForce, WinTeam, iCIMS, SharePoint, DOMO, Mercury, Heliaus, Google Workspace, Sterling, Accurate, Optyma, NAVEX, First Advantage, SecurTest, CRC and other HRIS & ATS systems ACTIVITIES

Historian, Society for the Advancement of Management (SAM), Flagler College Chapter Team Captain, St. Jude Give Thanks Walk

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