Substance Abuse Property Manager
Resume:
Logan Layton
Everyone deserves a second chance at first class life….
Madera, CA 93637 *************@*****.***
Professional Summary
Dedicated and empathetic substance abuse counselor with a strong foundation in counseling techniques and a passion for supporting individuals through recovery. Skilled in conducting assessments, developing personalized treatment plans, and facilitating individual and group therapy. Experienced in working with diverse populations, including incarcerated individuals, and committed to fostering resilience and accountability. Adept at addressing co-occurring disorders, relapse prevention, and preparing clients for successful reintegration into society. Driven by personal and professional experiences to empower others to achieve lasting change.
Willing to relocate to: Atwater, CA - Merced, CA - Merced, CA - Clovis, CA - Modesto, CA - Fresno, CA Authorized to work in the US for any employer
Work Experience
Property Manager Siegel Select-Chowchilla, CA March 2024 to Present
Substance Abuse Counselor Herndon Recovery Center-Fresno, CA November 2023 to Present
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Conducting counseling sessions Developing counseling plan Family dynamics
Referring clients to support groups
Helping patients discuss experiences and emotions Identifying behavioral problems
Refer students to external agencies Teaching clients coping mechanisms
Communicate with clients and family members Conducting tests and analyzing results
Diagnosing patient mental and emotional disorders Ensure equal opportunities among students Evaluating the progress of students
Identify recovery interference situations Maintains a schedule for camp participants Monitor progress throughout the treatment plan Prepares treatment plans
Setting up aftercare plans
Sales Manager
Spring Hill Suites-Madera, CA February 2022 to Present
Data entry Profit margins
Event booking and pricing Promoting
Phone answering Scheduling Training
Permanent Makeup Artist Brows by Layton-Madera, CA November 2021 to Present
Permanent makeup application Saline tattoo removal
Needless lip filler Teeth gems
AOD Counselor
Amity Foundation-Chowchilla, CA March 2024 to November 2024
Counselor 1
Amity Foundation-Chowchilla, CA March 2024 to October 2024
CDCR Employee clearance at CCWF
1. Conduct Assessments:
•Perform initial screenings and in-depth evaluations to identify substance abuse issues, mental health concerns, and treatment needs.
1.Develop Treatment Plans:
•Create individualized treatment plans based on the inmate’s history, addiction severity, and rehabilitation goals.
1.Provide Individual Counseling:
•Offer one-on-one sessions to address underlying causes of addiction, develop coping strategies, and promote personal accountability.
1.Facilitate Group Therapy:
•Lead group counseling sessions focused on relapse prevention, emotional regulation, stress management, and peer support.
1.Deliver Educational Programs:
•Educate inmates on the impact of substance abuse on mental and physical health, relationships, and decision-making.
1.Implement Relapse Prevention Strategies:
•Teach skills for managing triggers, stress, and cravings to reduce the likelihood of relapse after release.
1.Collaborate with Correctional Staff and Teams:
•Work alongside correctional officers, psychologists, and case managers to ensure comprehensive care and consistency in the inmate’s rehabilitation process.
1.Document Progress:
•Maintain accurate and confidential records of inmates’ participation, progress, and treatment outcomes.
1.Address Co-occurring Disorders:
•Assist individuals dealing with dual diagnoses, such as mental health disorders alongside substance abuse.
1.Prepare for Reentry:
•Support inmates in developing life skills, connecting with community resources, and creating aftercare plans for a successful transition back into society.
1.Crisis Intervention:
•Respond to crises, including overdose risks, withdrawal symptoms, and mental health emergencies, using de-escalation techniques and clinical expertise.
1.Advocate for Inmates:
•Serve as a voice for inmates’ rehabilitation needs within the correctional system and connect them to necessary resources.
1.Promote Self-Reflection and Accountability:
•Encourage inmates to take responsibility for their actions and foster motivation for positive change through counseling and motivational interviewing techniques.
Assistant General Manager (AGM)
Choice Hotels-Merced, CA February 2020 to May 2022
1.Work closely with and assist the General Manager in his day-to-day operations.
2.Delegates and assign duties to HOD’s and observers performance to ensure adherence to hotel policies and established operating procedures.
3.Responsible for conducting in – house training to employees and HOD’s in the hotel or a regular basis.
4.Acts as the hotels public relations director and promotes the property within the hotel industry, local community and trade associations.
5.Responsible for monitoring the Guest feedback on Trip advisor, OTA’s etc. and hotels GSTS and RSTS surveys.
6.Receives and resolved or assists the General manager in resolving guest complaints and service recovery process.
7.Responsible for selecting or assisting in the selection of hotel staff and in charge of processing all new hire paper works.
8.Responsible for reviewing employee performance and conducts personnel actions such as disciplinary actions and terminations.
9.Responsible for maintaining accurate records including cash flows sheet, guest floor limit, AR Ageing reports, Direct billing etc.
10.Work with and assist the General Manager during Morning meetings or conducts the morning HOD meetings in the absence of General Manager.
11.Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
12.Responsible for enforcing full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
13.Ensures the objectives and goals of the hotel and property owners work together to achieve brand positioning and success.
14.Take responsibility and build owner loyalty through proactive communication, setting and managing expectations and delivering solid business results.
15.Work with and assist the GM in key property issues including capital projects, customer service and refurbishment.
16.Work with and assist General Manager in wage scale surveys and ensures employee wages are followed by the company and industry salary guidelines.
17.Responsible for performing daily, weekly and monthly property inspections.
18.Ensures property, grounds, physical plant and work areas maintained to standard.
19.Builds strong working relationships and communications with hotel staff, HOD’s and other departments to ensure maximum operating effectiveness and fulfilment of special event need.
20.Cover shifts is all departments as scheduled by the General Manager.
21.Responsible for Monitoring maintenance progress and FF&E (Furniture, Furnishings, and Equipment) conditions and provide status report to GM.
22.Audits on par stock on all areas to make sure that all required hotel supplies are ordered and stocked in advance of need.
23.Performs sudden audits on rooms and other operating areas.
24.Responsible for Providing effective leadership to hotel team members.
25.Ensure hotel staff is provided with uniforms and name tags, and upholds property grooming standards.
26.Ensures effective, timely and accurate communications flow with regards to hotel policies and procedures.
27.Work and Assist the GM in in all aspects of business planning.
28.Must be available 24/7 in case to respond to any guest or employee emergencies.
29.Responsible for Corporate client handling and take part in new client acquisition along with the sales team whenever required.
30.Assisting in residential sales as and when required and development with strong sales prospects.
31.Respond to audits to ensure continual improvement is achieved.
32.Show capacity to perform other duties as assigned by the management.
33.Part of the disciplinary committee that sits on any case that involves employees under his / her supervision.
34.Play a part as needed in the interviewing and hiring of employee team members with appropriate skills.
35.Identifies the developmental needs of hotel staff and provide coaching, mentoring to improve their knowledge or skills as required.
Office Administrator
Diagnostic Laboratory Services-Fresno, CA February 2017 to December 2019
Assistant Property Manager The Village at Chowchilla-Chowchilla, CA January 2016 to February 2018
•Lease Administration
•Property Maintenance and Repairs
•Tenant Relations
•Budgeting and Financial Analysis
•Property Inspections
•Lease Negotiation
•Vendor Management
•Fair Housing Laws and Regulations
•Property Marketing and Advertising
•Lease Renewals and Terminations
•Rent Collection and Accounts Receivable
•Property Management Software
•Leadership and Team Management
•Communication and Presentation Skills
•Collaboration and Cross-Functional Coordination
•Problem Solving and Critical Thinking
•Adaptability and Flexibility
•Time Management and Prioritization
•Empathy and Customer-Centric Mindset
•Decision Making and Strategic Planning
•Conflict Resolution and Negotiation
•Attention to Detail and Accuracy
•Organizational and Multitasking Abilities
•Professionalism and Ethical Conduct
Education
A.A.S. in Human Science
InterCoast Colleges-West Covina - West Covina, CA May 2022 to March 2024
Diploma in General Studies Madera High School - Madera, CA August 2006 to June 2010
Skills
•Cash handling
•Upselling
•Account reconciliation
•Pricing
•Hospitality (4 years)
•Restaurant experience
•Accounting
•Fair Housing Regulations
•Patient care
•Construction management
•Makeup application
•Workforce development
•Addiction counseling
•Editing
•Schedule management
•Writing skills
•Basic math
•Phone etiquette
•Data Entry
•Crisis management
•accounting
•Upselling
•Typing
•Computer skills
•Office management
•Administrative experience
•Scheduling
•Crisis intervention
•EMR systems
•Hotel experience
•Google Docs
•Data collection
•Commercial Cleaning
•Hotel management
•Interviewing
•Outpatient
•LIHTC
•Sanitation
•Medication administration
•Microsoft Outlook
•Skilled nursing facility
•ADLs
•Guest services
•Assistant manager experience
•Guest relations
•Conflict management
•Public speaking
•Word (4 years)
•Filing
•Bilingual
•English
•Group Therapy
•Spanish
•Cognitive Behavioral Therapy
•Word processing
•Bookkeeping (2 years)
•Bilingual
•Case management
•Hotel experience
•Customer service
•Outlook
•Customer relationship management (4 years)
•Phone etiquette
•Budgeting
•Communication skills
•Payroll
•Leadership
•Yardi
•Organizational skills
•Microsoft Excel
•Sales
•Esthetic laser treatment
•Supervising Experience
•Tattooing
•Google Suite
•Section 8
•Customer Service (4 years)
•Contract management
•Experience with children
•Microsoft Word (7 years)
•Office experience
•Applied behavior analysis
•Microsoft Excel
•Dayforce
•Receptionist (3 years)
•Clinical counseling
•Behavioral health
•Microsoft Excel (5 years)
•Psychiatry
•Tax experience
•Care plans
•Individual / group counseling
•Front Desk (5 years)
•Accounts Receivable
•Employee orientation
•Salesforce
•Clerical experience
•Quality control
•Real estate administrative experience
•Compliance management
•Manufacturing
•Accounts receivable
•Communication skills
•Client services
•Accounting software
•Analysis skills
•EMR systems
•Virtualization
•Caregiving
•Documentation review
•Human resources
•Information management
•Anatomy knowledge
•Writing skills
•Front Office (3 years)
•Yardi
•Administrative experience
•Leadership
•Property Management
•Banquet experience
•Intake
•Marketing
•Eyelash extensions
•Basic math
•Budgeting
•Team management
•Recruiting
•Dietary aide experience
•GAAP
•Office Admin (2 years)
•Experience working with students
•Retail sales
•Cosmetology
•Hospitality
•Sourcing
•Makeup application
•English
•Insurance verification
•Direct support
•Office Manager (3 years)
•Supervising experience
•Sage
•Conflict Management
•Quickbooks
•Typing
•Databases
•Behavior management
•Long term care
•Fair Housing regulations
•Childcare
•QuickBooks
•Computer skills
•Accounting
•Filing
•Mental Health Counseling
•Spanish
•Medical records
•Behavioral therapy
•HIPAA
•Personal Assistant Experience
•Organizational skills
•Physiology knowledge
•Retail management
•Accounts payable
•Shift management
•Diagnostic evaluation
•PTSD Care
•Social work
•Guest services
•Working with people with developmental disabilities
•Administrative Assistant (3 years)
•Computer literacy
•Microsoft Publisher
•Financial analysis
•Patient assessment
•Pricing
•Relationship management
•Serving
•Bookkeeping
•Front desk
•Food handling
•Addiction medicine
•Hotel management
•Medical records
•Schedule management (4 years)
•Retail sales
•OSHA
•Medical terminology
•Answering phones (4 years)
•Medical office experience
•Ceridian
•Profit & loss
•Analysis skills
•Training & development
•Office 365
•Microsoft Excel (4 years)
•Microsoft Office
•Microsoft Word
•Proofreading
•Customer relationship management
•Cash register
•Motivational interviewing
•Personal assistant experience
•Hospitality management
•Microsoft Word
•Time management
•Data entry
•Working with people with disabilities
•Microsoft Powerpoint
•Medical office management
•Night Audit
•Medical coding
•Payroll (2 years)
•Eclipse
•HR sourcing
Languages
•ASL - Fluent
•Spanish - Beginner
Certifications and Licenses
Drivers License
Present
RADT
December 2023 to Present
Currently in my intership for my 3000 hours for my CCAPP Cadc-1 counselor
First Aid Certification
November 2023 to Present
Basic Life Support (BLS)
November 2023 to Present
Food Handler Certification Clinical Social Worker
RBT Certification ServSafe
BLS Certification
Certified Apartment Manager CPA
CPR Certification
Driver's License
January 2023 to January 2027
Substance Abuse Counseling Certification
March 2024 to March 2025
Counseling Certification
March 2024 to March 2025
Certified Recovery Specialist
December 2023 to December 2024
AED Certification
December 2023 to December 2024
Certified Substance Abuse Counselor
December 2023 to December 2024
LSW
December 2023 to December 2024
Food Safety
June 2010 to June 2014
ACLS Certification CDL
LCDC LCAS CADAC LCADC
BLS Certification
Certified Substance Abuse Counselor CAC
LCDC III CADC LCDC II CASAC-T
Assessments
Caregiver fit — Proficient
October 2022
Measures the traits that are important for successful caregivers Full results: Proficient
Retail customer service — Proficient
February 2022
Responding to customer situations in a retail setting Full results: Proficient
Administrative support professional fit — Proficient
March 2021
Measures the traits that are important for successful administrative support professionals Full results: Proficient
Work motivation — Proficient
December 2021
Level of motivation and discipline applied toward work Full results: Proficient
Customer service — Proficient
March 2022
Identifying and resolving common customer issues Full results: Proficient
Attention to detail — Proficient
September 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Front desk agent (hotel) — Proficient
January 2022
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Administrative assistant/receptionist — Proficient
October 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Protecting patient privacy — Proficient
April 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Call center customer service — Proficient
February 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Filing & organization — Proficient
September 2021
Arranging and managing information or materials using a set of rules Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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