Data Entry Customer Service

Mari Chatman

Customer Service Administrative Specialist

Houston, Texas

***********@*****.***

OBJECTIVE

Securing an administrative role that leverages my administrative, data entry, and customer service skills to enhance the company's efficiency and accuracy through exceptional administrative support.

KEY SKILLS —

Proficient in Microsoft Excel and Google Sheets

Excellent data entry skills

Strong attention to detail and ability to identify errors.

Familiarity with data entry and CRM software and tools

Ability to work independently and in a team setting.

Administrative Experience/Customer Service Experience

* Administrative assistant with customer service experience responsibilities supporting customer inquiries, proficient in performing administrative and clerical duties, by inputting and maintaining data in computer systems.

• Completed data entry administrative tasks that often involve communicating with others, so strong written and verbal communication skills are important.

• Being able to identify and troubleshoot customers' problems and find solutions to customers' problems.

• Being able to adapt to new processes or software, as well as handle changes in workload or priorities.

EDUCATION —

Master of Science in Higher Education, Kaplan University, Chicago, IL

Bachelor of Arts in Liberal Arts, Chicago State University, Chicago, IL

Consulting Work Experience

Individual Coach

January 2023 – Present

Business Solutions Consultancy, LLC

Houston, TX

OCM Lead Change Management Consultant

July 2022 – December 2022

Phillip 66

Houston, TX

Change/Business Turnaround Consultant

March 2020 – July 2022

Business Solutions Consultancy, LLC

Chicago, IL

Change Management Consultant

January 2018 -December 2019

Petty & Burke Orthodontics

Chicago, IL

Change Management Consultant

REFERENCES

[Available upon request.]

Contact this candidate