Diana Young
Fort Myers, FL *****
443-***-**** ************@*****.***
Summary:
Efficient and organized professional with 20+ years experience in a medical office environment. I possess strong patient service and organizational skills with attention to detail. Highly trustworthy, discreet, and ethical.
Objective:
Contribute to the successful dynamic organization by applying experience with HIPAA, medical terminology, records handling, scheduling with EMR systems to assist with patient services with a positive, upbeat, and team-oriented attitude.
Experience:
Florida Coastal Dermatology, Estero, FL 2022-2025
Patient Care Coordinator
Scheduled appointments.
Answered calls using a multi-line phone system and took messages.
Verified insurance information.
Check in patients.
Verify demographics.
Use of electronic medical records.
Understanding of HIPAA.
Preparation of surgery charts.
Hilton Hotel, Lutz FL 2020-2022
Breakfast Server
Attending to and greeting customers.
Clean and prep dining areas.
Take and serve food orders.
Collect and process payments.
Coordinate with the kitchen for timing of order completion.
Office of Dr. Majwar, Hudson, FL 2019-2020
Medical Receptionist
Front desk responsibilities.
Scheduled appointments.
Answered calls using a multi-line phone system and took messages.
Verified insurance information.
Check in patients.
Verify demographics.
Use of electronic medical records.
Understanding of HIPAA.
Maryland Primary Care Physicians, Stevensville, MD 2015-2017
Medical Receptionist
Front desk responsibilities.
Scheduled appointments.
Answered calls using a multi-line phone system and took messages.
Verified insurance information.
Check in patients.
Verify demographics.
Use of electronic medical records.
Choptank Community Health Systems, Denton, MD 2008-2014
Medical Receptionist
Front desk responsibilities.
Scheduled appointments.
Answered calls using a multi-line phone system and took messages.
Verified insurance information.
Check in patients.
Verify demographics.
Bay Country Veterinary Hospital, Annapolis, MD 1995-2013
Animal Receptionist/Kennel Manager
Front desk responsibilities.
Scheduled appointments.
Answered calls using a multi-line phone system and took messages.
Checked on animals each morning.
Provided medicine as prescribed.
Bathed and fed animals.
Scheduled surgeries.
Education:
Arundel High School-Gambrills, MD.
COMPUTER SKILLS:
Electronic medical records, EMR systems