Medical Assistant Concierge Coordinator
Resume:
Thuy Caballero
Mount Airy, MD *****
*****************@*****.***
Professional Summary
To establish a career as a Medical assistant/ Concierge coordinator in a professional medical organization that will allow me to contribute to the continued growth of that organization. Authorized to work in the US for any employer
Work Experience
Concierge Coordinator/ billing assistant
Foxhall Internists, PC-Washington, DC
September 2013 to Present
• Send contracts, sign patients up and explain how the concierge service work
• Help with the billing issues
• Process payments
• Send out bills and reminder letters
• Call patients for the over due payments
• Record payments in the database
• Generate insurance claim forms
Clinical Assistant
The Heart Group of Lancaster General Health-Lancaster, PA February 2012 to July 2013
• Called patients upon their arrival for the vital signs
• Documented medical histories in Epic systems
• Obtained Review of System
• Performed EKGs
• Instructed patients how to use loop/non-loop event recorders
• Abstracted patients charts
• Called patients for over due labs
Medical Assistant
Foxhall Internists-Washington, DC
May 2004 to September 2011
• Performed EKGs, venipuncture and routine lab procedures (urinalysis, strep tests)
• Instructed patients how to collect stool kit
• Administered injections
• Performed pulmonary function test
• Performed chest x-rays, developed the films
• Filed x-rays
• Assisted physicians with procedures: spinal tabs, bone marrow biopsies, and women exams
• Prepared exam rooms
• Sterilized instruments
• Performed finger sticks, visions and hearing tests
• Ordered lab tests and answered incoming calls
Medical Assistant
Upper Cardozo Health Center-Washington, DC
1997 to 2004
• Checked in patients upon their arrival for vital signs
• Documented medical histories on progress notes with chief complain
• Performed EKGs and routine lab procedures
• Performed ear lavage
• Performed PFT and treatment
• Administered injections and dispensed medication under supervision
• Sterilized instruments
• Prepared exam rooms and assisted physicians with procedures and we'll women exams
• Helped non-speaking English patients with their referral's appointment
• Recalled patients for abnormal lab results
Education
College Degree in General Studies
Montgomery College - Takoma Park - Silver Spring, MD September 2008 to May 2012
Certified medical assistant in Medical Assisting
Keystone Technical Institute - Drums, PA
May 1995 to May 1996
High school diploma
J P McCaskey High School - Lancaster, PA
September 1990 to May 1994
Skills
• Experience Administering Injections
• Medical records
• Venipuncture
• Organizational skills
• Phlebotomy
• EMR Systems
• Allscripts
• Microsoft Excel
• Triage
• Vital Signs
• Laboratory experience
• Anatomy Knowledge
• Phone etiquette
• Medical office experience
• Medical Records
• Anatomy knowledge
• Clerical Experience
• Clerical experience
• Epic
• Patient Care
• Microsoft Word
• Office experience
• ICD-10
• CPT coding
• Time management
• Primary care
• Laboratory Procedures
• Medical terminology
• Microsoft Outlook
• Medical Billing
• Communication skills
• Vital signs
• Insurance Verification
• Customer service
• Medical Terminology
Languages
• English/Vietnamese - Fluent
Certifications and Licenses
Certified Medical Assistant
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