Customer Service Order Picker
Resume:
SABRINA MACK
*** ******** *** ***. *****, GA. ***16
: 478-***-**** : ************@*****.***
PROCESS SPECIALIST
Bringing 20 years of Administrative/ Customer Relations/ Warehouse Experience PROFESSIONAL SUMMARY
Compassionate and dedicated professional with over 20 years of customer service, business administration and operations and warehouse experience. Highly skilled in conflict resolution and leadership with strong interpersonal and communication skills.
Adaptability
Strong analytical skills
Training /Team Building
Substantial written and verbal skills
Multi-Tasking
Effective Communication Skills
Detail oriented
Problem analysis and resolution
Computerized Processes
Client Relation
Software: Microsoft Office Programs
PROFESSIONAL EXPERIENCE
Ability to maintain and run operations of business including monitoring financial reports, supply orders, etc.
Provides exceptional service to customers during salon visits and ensures satisfactory results
Reviewed content of orders for packing and shipping to ensure accuracy
Strong investigative and critical thinking skills
Kept track and processed incoming orders in compliance with company's policies and procedures
Verified discrepancies in shipping notes and resolved customer’s order issues by entering disputes and requesting repacks
Escalated issues or concerns to appropriate departments for resolution
Ensured safety and quality of products during production and adhered to safety guidelines
Assisted technicians with troubleshooting of all residential telephony, data and video equipment
Proficient in operating pallet jacks, order picker and side loader forklifts and hand trucks
Met daily order quota in compliance with performance quality EMPLOYMENT HISTORY
Picker/ Shipping Bass Pro Shops- Macon, GA. 07/2024- Present Server Longhorn- Macon, GA. 01/2021-07/2024
Order Picker Amazon- Macon, GA. 01/2019-01/2024
Line Production Perdue Farms- Perry, GA. 01/2008-01/2013 SABRINA MACK
262 Pheasant Run Trl. Macon, GA. 31216
: 478-***-**** : ************@*****.***
Master Cosmetologist/Owner Brina’s On 3rd- Macon, GA. 01/1993-Present EDUCATION & LINCENSURE
HS Diploma Briarwood Academy- Macon, GA June 1990
AAS- Cosmetology Macon Beauty School- Macon, GA June 1992 Cosmetology License Georgia State Board of Cosmetology Active PROFESSIONAL REFERENCES
1. Tony Fair
SABRINA MACK
262 Pheasant Run Trl. Macon, GA. 31216
: 478-***-**** : ************@*****.***
Macon, GA. 31210
********@*********.***
2. Samilla Briggs
Macon, GA. 31204
*************@*****.***
3. Destenee Solomon
Macon, GA. 31211
************@*****.***
Contact this candidate