Human Resources Employee Relations
Resume:
PATRICE
WILSON
*********@*******.***
Brooklyn, NY 11234
SKILLS
Wages and Salary
Talent acquisition
Benefits administration
Conflict Resolution
Records administration
Employee Relations
Strong task management
Professional development
Efficient payroll management
Human resources compliance
Human resources information system management
EDUCATION
School of Professional Studies, CUNY
New York • 06/2024
Bachelor of Arts: Human Relations
Kingsborough Community College of The City University of New York
Brooklyn, NY • 01/2021
Business Administration
Kingsborough Community College of The City University of New York
Brooklyn, NY • 06/2016
Associate of Arts: Liberal Arts
PROFESSIONAL SUMMARY
Dynamic Human Resources Generalist with over five years of experience in recruitment, employee relations, benefits administration, payroll processing, and compliance management. Skilled in conducting new hire orientations and implementing performance review processes to enhance employee engagement and improve retention rates. Proven track record of successfully managing recruitment and hiring processes for seamless onboarding experiences. Excited to leverage diverse HR skills to contribute to organizational success and support HR objectives within a reputable company.
WORK HISTORY
Primus Business Management - Human Resources Generalist
Remote • 06/2024 - Current
Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
Facilitated criminal background check process for new hires.
Assisted with writing job postings and job descriptions for boards.
Primus Business Management - Senior Human Resources Coordinator
Remote • 01/2023 - 06/2024
Administer health and welfare plans, including managing enrollments, changes, and terminations with precision.
Complete I-9 Forms and thoroughly verify I-9 documentation; maintain organized I-9 and employee files.
Initiate the recruitment and interviewing process, streamlining hiring workflows.
Created succession plans for critical organizational roles, safeguarding business continuity during leadership transitions.
Facilitated open communication channels between employees and management, promoting a positive workplace culture.
Created succession plans for critical roles within the organization, safeguarding business continuity during leadership transitions.
Primus Business Management - Human Resources Assistant
Remote • 09/2021 - 01/2023
Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Managed onboarding and offboarding processes fostering a smooth transition for employees.
Answered and redirected incoming phone calls and emails for the HR department.
Accurately processed payroll.
LINK HOME CARE - HUMAN RESOURCE RETENTION SPECIALIST
02/2019 - 03/2020
Maintained optimal workforce levels for over 300 employees by tracking vacancies and reviewing employee medical documents for compliance.
Implemented competitive compensation programs for employee appreciation.
Monitored new employees during probationary period to enhance productivity by effectively training and directing employees in application of best practices and regulatory processes.
Engaged in pre-employment screening.
Reviewed and enrolled employees in medical and vision benefits.
Conducted employee evaluations, review employee complaints, and implement disciplinary actions as needed.
LINK HOME CARE FORMALLY COCOON HOME CARE - PAYROLL MANAGER
08/2018 - 01/2019
Reviewed, implemented and maintained payroll processing systems for over 300 employees to ensure accurate and timely processing of payroll on a weekly basis.
Reviewed and updated payroll processes for new hires and terminated hires.
Reviewed and documented time off requests.
Managed time and attendance systems for accuracy.
COCOON HOME CARE - PAYROLL ASSISTANT
03/2018 - 07/2018
Reviewed and adjusted timesheets for weekly processing for over 300 employees.
Managed and reviewed payroll reports for discrepancies.
Assisted employees with payroll inquiries.
Updated contact and banking information as need.
Performed weekly reconciliations of billable hours verses payable hours.
Cypress Hills Child Care Center - Administrative Assistant
Brooklyn, NY • 01/2015 - 03/2018
Prepared daily and monthly reports necessary for the daily operation of the center to be submitted to the Department of Education and Child and Adult Care Food Program.
Created and integrated ideas and strategies for staff development meetings.
Processed, created and managed invoices and various financial reports for accounts receivable, accounts payable and payroll.
Integrated ideas and developed strategies for staff development meetings.
Answered and managed incoming and outgoing calls while recording detailed messages.
Oversaw inventory and office supply purchases.
Cunningham Lindsey International - Administrative Assistant
New York, NY • 03/2006 - 01/2014
Drafted all outgoing correspondences and reports for managers.
Performed accounts receivable and account payable duties including invoicing, discrepancies, and reconciliations.
Developed and maintained detailed claims journal as a source of reference for claims process.
Tracked the progress of all outstanding insurance claims.
Liaison between account executives and insurance underwriters for expedient completion of insurance claims.
Verified and created claims by communicating with various insurance companies and policy holders.
Completed various projects and tasks in a timely manner with the use of various programs in Microsoft Office Suite.
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