Shannon Caruso
Multi Site Property Manager
Mobile, AL 36605
**********@*****.***
Hud, elderly, all operations, fair housing
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Property Manager
Ahepa Senior Living - Mobile, AL
August 2021 to October 2022
Regional Property Manager
Park Advisors Caravan Montgomery - Foley, AL
February 2019 to August 2021
Regional manager of 3 properties in Baldwin County, Al. Total of 262 units. Property Manager/ Property Assistant Manger
Apartment Staffing - Nashville, TN
2006 to 2018
Staffing company for only apartment communities. Was able to learn from the bottom up in all aspects from conventional, HUD, Tax Credit, Affordable Housing, Elderly/Disabled. Assignments lasted anywhere from a couple days to a year or more. Different size properties everything from 98 units to 1200 units. Able to walk in a pick up in the middle of things and keep the ball rolling. One site, Yardi, property boss knowledgeable, as well as office and all programs. Education
High school
Bachelor's degree
Skills
• budgets (5 years)
• cash (10+ years)
• claims. (3 years)
• collections (10+ years)
• Credit (10+ years)
• invoice (10+ years)
• leasing (Less than 1 year)
• Maintenance (Less than 1 year)
• Marketing (Less than 1 year)
• operations. (Less than 1 year)
• payments (Less than 1 year)
• payroll (Less than 1 year)
• Receptionist (Less than 1 year)
• Retail sales (Less than 1 year)
• time management (Less than 1 year)
• Property Management
• Communications
• Yardi
• Quickbooks
• Microsoft Excel
• Organizational Skills
• Powerpoint
• Outlook
• Scheduling
• Accounts Payable
• Microsoft Word
• Word
• Management
• Excel
• Onesite
• Office Management
• Hud (10+ years)
• inspections (10+ years)
• Expense control (8 years)
• excellent verbal and written communication skills (10+ years)
• customer service (10+ years)
• Leadership Experience
• Administrative Experience
• Bartending
• Computer literacy
• Fair Housing regulations
• LIHTC
• Tax experience
• Management
• Section 8
• Property Leasing
• Accounting
• Budgeting
• Bookkeeping
• Event Planning
• Financial Report Writing
• Communication skills
• Microsoft Office
• Accounts Receivable
• General Ledger Accounting
• Research
• Conflict Management
• Credit Analysis
• Negotiation
• Market Analysis
Languages
• English - Expert
Assessments
Verbal Communication — Highly Proficient
February 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
Excellent customer service, phones, resident issue resolve, leasing, move ins, move outs, unit and property inspections, approvals of leases, resident services, applications, notices, recertifications and approvals or denials, supervision of staff including Maintenance, excellent verbal and written communication skills, leadership and time management skills, follow up, receive and post rental payments, maintain effective rental collections, delinquent collections, special claims. Expense control, revenue enhancement, capitol improvement, maintain, analyzation and improvement with budgets ensuring expense capitols and improving net operating income, prepare/analyze property reports from financial, variance to occupancy and all others. Performance issues from discipline to performance reviews, Interviews, training, supervise and delegate accordingly, property invoice, payroll and bonus accuracy, manage petty cash, organize, schedule and maintain vendor relations to assure quality. Marketing and future marketing trends, organized files for resident's info and personal sensitive records, exceptional file organization for HUD, Affordable Housing, Tax Credit, elderly/disabled, extremely knowledgeable regarding fair housing, state. Environmental and federal laws and company policies. Staff meetings, management meetings, compliance of all laws and policies. I do everything with a sense of urgency in order to maintain follow up properly and time management, all day to day operations.