Customer Success Licensed Esthetician

JING MIER

Email: Phone: Location: hujing****@***-Honolulu, 386-9184 HI gmail.com

Professional References

Shayla Clinical Phone: Sharyah Director, Phone: clinical@Victoria Director, Phone: clinical@hpallc@O’Connell 808-808-808-Audiologist, Wenning hawaiiantel.Lee makanaacademy.makanaacademy.Makana Makana 597-591-591-Hong 187*-****-**** AU.Academy Academy Director Hawaii D net edu edu Esthetics Esthetics Professional Wellness Wellness Audiology PROFESSIONAL OBJECTIVE

To customer success obtain of service, a the position team. and as professionalism a licensed Esthetician to help where build a I can loyal use clientele my knowledge and contribute of skincare, to the EDUCATION

Certificate Makana - - - - - - - - -Performed Executing Conducting Providing Maintaining Practicing Receiving Hawaii Makana’s Hydrojelly Esthetics State of Progressive training lash full-infection advanced skin Completion client Esthetician masks, body and analyses Wellness records in brow control and and SkinCeuticals esthetic Education (facial License tinting, Jan LED and Academy and and 2025-treatments Light thorough waxing treatment hygiene body – Expected Jun product Therapy. — using treatments, 2025) Honolulu, client standards including documentation. knowledge both June consultations. soft HI 2025 and in Microdermabrasion, and a high-clinical and hard makeup frequency setting. wax. application. therapy. Chemical Peels, Bachelor Zhengzhou of University Science in Computer of Light Industry, Science China (1995 – 1999) WORK EXPERIENCE

2000 Customer - - - March Sales - - - Delivered Handled Collaborated Managed Sourced Provided Assistant, – 2017 2010 second-Service transactions inventory personalized excellent – December with J&hand Representative, J Piano team customer and and pianos customer 2017 members organized managed from service Enough service to Japan. sales inventory. meet and floor. $ Science product daily sales goals. & education. Technology Ltd January Manager, - - - May Patient Schedule, Greet Maintain Follow Assist HIPAA Oversaw Built Developed Conflicts 2023-strong and in Care up compliance. 2018 maintaining Oahu and daily Jan confirm, check with educational Coordinator, relationships – 2025 update Art March operations patients in & and patients, Tech patient office 2020 manage strategies after Hawaii with and supplies, ensuring records appointments supervised patient clients Professional and cleanliness, using accurate improved and appointment, employee community HER to Audiology schedule intake systems, program and teams. coordinating front-of partners. personal future ensuring delivery. desk visits. organization. and confidentiality with medical providers information and to avoid SKILLS

- Customer Service

- Organizational & Problem-Solving Skills

- Bilingual: Mandarin Chinese & English

May 09, 2025

To Whom it May Concern,

I am writing to enthusiastically recommend Jing Mier, who worked as a Front Office Patient Care Coordinator at Hawaii Professional Audiology, LLC prior to beginning classes at Makana Academy. Having had the pleasure of working closely with Jing, I can confidently say that her skills, work ethic, and positive energy make her an ideal fit for her next chapter as an Esthetician. From day one, Jing brought a fresh, friendly energy to our team. She has a natural talent for making people feel welcome and comfortable, a critical skill in both healthcare and esthetics, where trust and client connection are everything. Whether greeting patients with a genuine smile, managing a busy schedule, or handling patient concerns with empathy and patience, Jing always put people first.

Jing also has a remarkable ability to adapt and learn quickly. She seamlessly managed the front office, from complex scheduling and insurance verification to patient record management, all while keeping a cool head in a fast-paced medical environment. This kind of multitasking and organizational skill is exactly what will set her apart as an esthetician, where efficiency and attention to detail are essential.

What truly sets Jing apart is her emotional intelligence and people skills. She’s the kind of person who makes you feel heard and valued, creating a positive experience for everyone she interacts with. She understands the importance of personalized care, a quality that will undoubtedly shine as she builds her esthetic practice and earns loyal clients. As she transitions into the world of esthetics, I have no doubt that Jing will bring the same level of professionalism, warmth, and dedication to her new role that made her such an asset to our practice.

I highly recommend Jing to any salon, spa, or wellness center looking for someone who genuinely cares about her clients and is committed to delivering exceptional service. Please feel free to reach out if you have any questions or would like to discuss Jing’s potential further.

Warm Regards,

Shayla O’Connell Au.D.

Clinical Audiologist

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