THU A. VAN
SUPERVISING HEALTH INFORMATION MANAGEMENT, CCS
CONTACT
**********@*****.***
Rancho Cucamonga
CA, 91730
OBJECTIVES
I am a highly motivated person that can work both accurately and fast at tasks assigned. I enjoy taking initiative and prioritizing what needs to be done. I am organized, neat and understand how to provide high quality customer service. I am a reliable team player that always works hard. I enjoy pitching in to lend others a hand whenever needed. I am computer literate and enjoy math, calculations and interacting with the public.
SKILLS
Bilingual English & Vietnamese
Medical Terminology
Typing speed: 61 WPM,10 Key
speed: 52 WPM
Microsoft Office Suite: Word,
Excel, Publisher & PowerPoint
McKesson Online Prod,
McKesson Application, EMR,
Index Document Management, Rx
Application, Printronix
Dragon, EMON, and MediTech
EXPERIENCE
Arrowhead Regional Medical Center
Supervising HIMA
August 2022 to Present
● Perform supervisory and administrative support work.
● Plan, organize, and coordinate the work of the Data Integrity team in the Health Information Management Department.
● Supervise workflow, assist with and review work procedures, timelines and quality of electronic health records (EHR) information system.
● Resolve complex discrepancies and issues for subordinates.
● Incumbents serve as an authoritative source on regulations, healthcare laws and interpretation of policy and procedures.
● Assigns diagnosis codes based on documentation and appropriate modifiers for payer type. Follows coding initiative (CCI) guidelines for optimal reimbursement. Maintains Charge Tracker log for offsite hospital charges.
● Works assigned work queues in EPIC
● Performs other duties as needed.
EDUCATION
SBCC
01/2021 – Present
A.A Health Information
Management Technology
SBVC College
09/2018 to 12/2020
A.A. Pre-Nursing program
American Career College
09/2011 to 10/2012
Certified Pharmacy Technician
License #127096
California State University of
Long Beach
June 2009
B.A. in Liberal Studies and
Mathematics
Award Scholarship: Women’s
Provost 2008
El Camino College
June 2005
Associate of Art in Liberal Studies
and Mathematics
EPIC Credentialed Trainer
Tri-County Allied Health School
Certified Coding Specialist (CCS)
Credential #274701
Arrowhead Regional Medical Center - HIMA II
June 2015 to August 2022
● Attend EPIC credentialing training curriculum. Assist in training end users in the departments to make for a successful Epic go-live.
● Conduct training for new staffs with assigned tasks.
● Credentialed trainer and Superuser to assist
providers/coordinators/ staffs with EPIC such as compiling reports, sign queue problems, assigned deficiency and signatures
● Verifies patient information; collects and assembles patient medical records obtains discharge records; performs records processing and enters information into proper patient record and Electronic Health Record (EHR) information systems.
● Reviews records for content, accuracy, completeness and compliance with regulatory, legal and organizational requirements; verifies patient information, forms and records; resolves routine errors and completes records processing in accordance with policies and procedures.
● Prepares scans and indexes documents in the EHR system; verifies the accuracy of scanned documents with source documents and ensures documents are legible and properly indexed for accurate retrieval.
● Adheres to privacy and security laws and requirements. Beaver Medical Group- EPIC Management LP- HIMA
December 2011 – June 2015
● Training new staffs on Medical Records related tasks.
● Responsible for providing patient medical records for any/all requests, make chart for new patients, pulls and delivers charts for patient appointments and for all other requests
● Assures patient medical records are maintained in a complete and accurate manner, files loose reports in an accurate and timely manner, repairs and thins charts, files charts to permanent file, purges or reactivates inactive charts.
● Copying, faxing, and sending documents/charts as requested.
● Answer department telephones
El Camino College – Program Assistant
September 2004 – September 2010
● Conduct and present presentations to new students in Childhood Education program.
● Tutoring Math for new college students as needed, private tutor for students at all ages.
● Typing course description and documents.
● Prepare order for copy service.
● Mass stuffing and mailing newsletter to students in the program. Handled all official work.
● Responsible for filing, records management, typing, organizing supplies, taking inventory and restocking.
● Operate a computer terminal to check books and materials in and out at circulation desk; distribute and recover audio- visual equipment and media materials.
● Generate bar codes; create shelf list cards, spine labels, and other materials.
● Mend and repair damaged books; select and prepare materials to be rebound, repaired, or discarded.
Reference List
1. Roxana Cornejo – Coding Supervisor. (951) – 691- 0321 2. Jesse Robinson – Epic Supervisor/Project Manager. (310) 953 – 8031 3. Loretta Washinton – RHIT- Medical Record Supervisor Custodian of Records. (909) 358 - 0737