Huntersville, NC *****
**************@*****.***
Professional Summary
Dynamic and experienced VIP Manager with a proven track record of success in the nightlife and entertainment industry in Charlotte, NC. Skilled in managing high-profile clients, coordinating exclusive events, and enhancing guest experiences to drive business growth. Extensive background as a commercial broker with eXp Realty in Mooresville, NC with a keen understanding of property management and client relations. Hols an associate degree in Applied Science and a minor in Criminal Justice.
Professional Experience
Infinity Lounge VIP Manager Charlotte, NC Night Club
2022-2024
Club ONYX VIP Manager Charlotte, NC Gentlemen’s Club
2015-2023
• Oversee the VIP operations, ensuring exceptional service and satisfaction for high-profile clients.
• Develop and maintain relationships with VIP guests to encourage repeat business and loyalty.
• Coordinate exclusive events, private parties, and special promotions to attract VIP clientele.
• Train and manage a team of VIP host, servers, and bartenders to ensure consistent service standards.
• Implement marketing strategies to promote VIP services and attract new clients.
• Handle and resolve customer complaints and issues efficiently and professionally.
eXp Realty Commercial Broker Mooresville, NC Real Estate
2019-Present
• Represent buyers and sellers in commercial real estate transactions, providing expert advice and guidance.
• Conduct market analysis to determine property values and identify investment opportunities.
• Negotiate and prepare contracts, ensuring all terms and conditions are met.
• Build and maintain a strong network of clients, investors, and industry professionals.
• Stay updated on local real estate trends and market conditions to provide clients with accurate information.
Skills
• VIP Client management
• Event Coordination
• Excellent Customer Service
• Negotiations and Sales
• Real Estate Market Analysis
• Networking and relationship building
• Team leadership and training
• Problem solving and conflict resolution
• Marketing and promotions
Education
Associates Degree in Applied Science
Everest Institute of Technology
2004-2006