Homemaker

KATELYN MORENO

832-***-**** ️ ***************@*****.***

Deer Park, TX 77536

SUMMARY

Motivated and customer-focused professional with experience in retail and hospitality. Skilled in customer service, front desk management, sales, and inventory control. Adept at multitasking, handling financial transactions, and maintaining a clean and welcoming environment. Seeking to leverage these skills in a fast-paced, customer-facing role.

WORK EXPERIENCE

• Sales Associate at Kohl’s, League City, TX

June 2021 – January 2022

• Delivered excellent customer service by assisting customers in selecting products and answering inquiries.

• Drove sales through product knowledge, suggestive selling, and customer engagement.

• Processed various payment methods including cash, checks, credit/debit cards.

• Maintained sales records and updated customer profiles.

• Participated in inventory management, including stocking and receiving merchandise.

• Ensured store cleanliness and alerted management of potential security concerns.

• Front Desk Manager at America’s Best Value Inn, Antigo, WI

September 2015 – December 2015

• Welcomed guests, managed bookings, and answered phone inquiries.

• Handled payments and maintained front desk budget and supplies.

• Supervised front office team, ensuring adherence to hotel policies and guest satisfaction.

• Maintained cleanliness of lobby, restrooms, and guest rooms; sanitized bedding.

• Compiled financial and occupancy reports for management.

EDUCATION

Associate of Applied Science in Criminal Justice (In Progress)

San Jacinto College

High School Diploma

Clear Falls High School, League City, TX

August 2010 – June 2013

SKILLS

• Customer Service

• Front Desk Management

• POS Systems & Payment Handling

• Inventory Control

• Conflict Resolution

• Phone Etiquette

• Sanitation & Safety Compliance

• Microsoft Office (basic proficiency)

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