Mamun Hossain
Sen i or Housekeeping Supervisor
PROFILE SUMMARY
PROFESSIONAL EXPERIENCE
HOUSEKEEPING/ SOFT SERVICES SENIOR SUPERVISOR
Musanadah Facilities Management Company (Alula Saudi Arabia) Present
*Housekeeping & Soft service operation handle
* Training Staff about BICSC, CLP, LTP, CPSS, COSHH, SOP, PH. ETC
* Plan occasional cleaning programs
* Coordinates departmental work operation.
* Implementing cleaning standards and Procedures
HOUSEKEEPING/CLEANING SUPERVISOR OCT 2019 – 2025 MAR Herfy Food Service Company (Riyadh. KSA)
Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
Inventories stock to ensure adequate supplies.
Train housekeepers on cleaning and maintenance tasks and hygiene standards.
Check all manufacturing areas and equipment’s, including oven proofer tools Etc. for cleanliness
Schedule shifts and arrange for replacements in cases of absence
Motivate team members and resolve any issues that occur on the job
Ensure compliance with safety and sanitation policies in all areas. HOUSEKEEPING CUSTODIAL SUPERVISOR.
Hamad International airport project Qatar Airways. MAY 2017-2019 2JUN 2 Malaysia airports Consultancy Service Middle East LLT. Doha. Qatar
Increased employee performance through effective supervision and training.
Completed schedules, shift reports and other business documentation.
Maintained controls over expenses and inventory for optimal budget tracking.
Knowledge & monitoring of the activities of the Pest Control vendor and making sure that pest control schedules are maintained. HOUSEKEEPING TEAM LEDER. QATAR AIRWAYS AUG-2014 To 2017
(FMM) Facilities Management & Maintenance Company, Doha, Qatar.
Restocked room supplies such as facial tissues for personal touch with every job.
Managed laundry-sorting, washing, drying and ironing.
Directed team of [25] personnel in busy hotel with [100] rooms.
Maintaining cleanliness, managing staff, ensuring compliance, monitoring performance, Communicating, Planning, Recommending, Reporting, etc. HOUSEKEEPING & MANAGEMENT. 2011 FEB – JUN 2013
Apollo Hospital. Dhaka, Bangladesh
Managed household staff while parents were away
Kept building entryway glass clean and polished for profession
presentation & Cleaning operation handle
Ensuring public areas Cleanliness.
CONTACTS
****************@*****.***
Riyadh, Saudi Arabia
CORE STRENGTHS
Good communication and interpersonal
skills
Excellent supervisory skills
Excellent crew monitoring.
Understanding of safety and sanitation
standards and guidelines.
Have good working attitude, patient,
optimistic and responsible
Proficient in Microsoft office suite.
TRAINING & CERTIFICATIONS
Have Spider Lift Operator Training
Completed. (Have License)
Work at Height Training Completed.
Control of Substance Hazardous to
Health (COSHH) Course completed.
BICSC Training Completed.
Food & Safety Training completed
CLP, LTP, CPSS, SOP, PH Completed
EDUCATIONAL QUALIFICATION
BA-Bachelor of Arts in English
Literature, National University.2010-14
HSC- From board of intermediate &
secondary education Dhaka- 2010
Diploma in Hotel Management GPR of
Bangladesh.
PASSPORT /PERSONAL DETAILS
Passport No: EK 0880622
Date OF Issue: 13 SEP 2022
Date OF Expire: 12 SEP 2027
Place OF Issue: Dhaka
Date of Birth: 10/11/1993
LANGUAGE KNOWN
English/Hindi/Urdu. Arabic. Bangla
Organized and efficient Housekeeping Supervisor with 12 years’ experience in the Food Factory, Airport Hotel and hospitality & facility Management industry. Knowledgeable in areas related to staff management including scheduling, disciplinary matters and evaluation. Expertise in customer service and guest satisfaction.