Sales Consultant Client Relationship

DW

DESIREE WHITELEY

***************@*******.*** 321-***-**** Winter Park, FL 32792 WWW: Bold Profile Results-driven sales professional with extensive experience in consultative selling, client relationship management, and exceeding revenue targets. Proven track record of success in high-pressure environments, leveraging exceptional communication and negotiation skills to drive client satisfaction and business growth. Expertise in analyzing customer needs, presenting tailored solutions, and building long-lasting partnerships. Skilled in using CRM tools, managing diverse client portfolios and collaborating with cross-functional teams to achieve goals for the organization. Committed to delivering results while maintaining the highest standards of professionalism and integrity. Strong interpersonal and communication skills for

building trust and rapport with clients

Expertise in financial services, including personal loans, debt consolidation, and credit improvement strategies Proven ability to handle objections and close sales effectively in a fast-paced environment

Detail-oriented, with excellent organizational skills, to manage a high volume of client accounts, and prioritize tasks effectively

CRM proficiency

AmOne Orlando, FL

Sales Consultant

10/2018 - Current

Assisted clients in identifying and securing tailored financial solutions, and analyzing their individual needs and goals.

Educated prospective clients on personal loan options, credit management, and debt consolidation programs.

Engaged with leads through inbound calls to access financial profiles and recommend appropriate financial services.

Consistently met and exceeded sales targets by delivering personalized consultative sales approaches.

Utilized CRM technology to track client interactions, monitor leads, and ensure timely follow ups.

Resolved clients concerns and addressed objections professionally, ensuring a positive customer experience.

Maintained an in-depth understanding of financial products and market trends to effectively address client concerns and objections Lexington Law Firm Salt Lake City, UT

Sales Consultant

03/2015 - 09/2018

Provided potential clients with a comprehensive understanding of the firm's legal services, emphasizing the benefits of credit repair and financial services.

Engaged with prospective clients through inbound and outbound calls, building rapport and effectively addressing their concerns to drive conversions.

Maintained a detailed understanding of credit laws and the firm's services to deliver accurate and persuasive consultations.

Achieved and exceeded monthly sales quotas by employing strong negotiation and problem solving skills.

Summary

Skills

Experience

Collaborated with legal teams and customer support to ensure seamless onboarding and exceptional client service.

Monitored and followed up with leads utilizing CRM tools. Army El Paso, TX

Military Police Officer

09/2013 - 02/2015

Enforced military laws and regulations to ensure the safety, security, and discipline of personnel and property.

Conducted routine patrols, surveillance, and security checks to maintain order and prevent unauthorized access to restricted areas. Investigated incidents and prepared detailed reports at the end of every shift.

Provided law enforcement and emergency response in high-pressure situations.

Conducted detainee operations, including the custody, transport, and supervision of individuals in accordance with established protocols. Detailed training on safety and security procedures for personnel, ensuring compliance with military standards and regulations. Bayside High School Palm Bay, FL

High School Diploma

05/2013

Education and Training

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