Customer Service Part-Time

Melissa

Morgan

Overview

My name is Melissa Morgan. I am looking for

employment with your company. I would like

to work full-time but will take part-time with a

preference to work full-time. I have a knack for

tedious, repetitive work and I am a hard

worker. I am very dependable and have no

qualms about helping to pick up slack. My last

two employers found that I am an asset to

their companies and regretted that I had to

leave due to the need for better pay. In closing,

I look forward to working with your company

and to becoming a valuable member of the

company.

Experience

I have had many years working with customer

service and office management. I have held

management positions before for a number of

years. Mainly in the entertainment industry at

local casinos and gas stations. I was also sales

representative at a local car lot that was family

owned. I worked through the pandemic

running a gas station as the manager with

almost no help at times. I pulled many hours

and covered a wide range of talents that would

benefit any company.

Most recent positions held:

Local Car Lot: Front desk clerk/ Sales

representative – Contract Signer/ Office

Manager Substitute

Data Entry and Office operations

Resume For

Employment

Contact

*****************@******.***

1-812-***-**** Cell

126 W. William St., Chandler, Indiana, 47610

Skills

Intermediate computer skills – can quickly pick

up how to use new programs and use them

properly.

Words per minute – 25-45

Proofreading and good spelling skills

Medial multitasking, self-motivated, and diligent

worker. Also, very dependable and work well

with others.

Can adapt very well to new work environments

and welcome structural criticism.

Knowledge of office equipment and light

maintenance.

Education

Dwight Township High School, Dwight, Illinois.

Years completed: 12 years.

Shawnee Community College, Tamms, Illinois.

Years completed: 2 years – 1 semester short of

completion. Business Management

CTU Online University – Online at home

Portland Oregon: 1.5 years – 2 credits short of

completion due to difference in establishments

and having to move. Business Management.

Food Serve Safe Certified – Taken in 2020 and

expires 2025.

Other Skills

I have spent over 10 years in the customer service industry and have honed my professional management skills. I can do the following which will hopefully be an asset to your company: Hard worker, self – motivated, meticulous organizing tasks, and very reliable and dependable. I can work without the need to be supervised and can be trusted to run any store by myself once trained and am very trustworthy.

I learn quickly and stick rigidly to training unless correction is made. I pride myself on making sure that professional procedures are maintained and adhered to. Proficiency with grammar and spelling, as well as good editing skills. Word office proficiency, mainly focused on Excel and Outlook. WPM – 35-45

Answering multiline phones, relaying calls, and taking down important information with shorthand. Setting appointments, maintaining client relationships professionally with regards to company policy.

Data Entry of very important information that is of a sensitive manner in a timely manner. Filing, filling out and processing contracts (selling cars). Money management and intermediate accounting skills. Also 3 years of banking. In closing, I will be glad to elaborate on any other skills that I have that pertains to the job during the interview. I look forward to a long-term professional relationship and working hard for the company and being a treasured asset. Thank you for your time and for considering me for your company.

Sincerely, Melissa Morgan

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