Machine Operator

Desiree Robertson

**** ***** ** **, ******, GA • 864-***-**** • *************@*****.***

Welder

• I have clear understanding of helping customers and great team work as well as communication training. I am also capable of facilitating positive customer communication and quickly resolving problems. Recognized on a regular basis for outstanding performance and contributions to the Walmart industry’s success. Experienced online shopper adept at building effective processes and obtaining reliable, accurate information for business decision making. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Authorized to work in the US for any employer

• Detail-oriented team player with extensive experience in a variety of settings. Skilled in operating and troubleshooting a range of equipment, as well as inspecting finished products for quality control. Possesses a strong safety record and a commitment to maintaining a safe work environment.

• Talented candidate with a proven track record of efficiently operating a variety of machines. Proficient in setting up equipment, monitoring production, and ensuring the quality of the finished product. Possesses a strong work ethic and a commitment to safety in the workplace.

• Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

• Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.

• Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge. WORK EXPERIENCE

Shaw Industries 08/2023 - Present

Machine Operator Aiken, SC

• Operated production machinery in a safe and efficient manner, while adhering to all safety protocols.

• Cleaned equipment and work area before, during, and after shift to promote sanitation.

• Kept workspace clean and organized at all times according to company policies.

• Loaded and unloaded materials onto machines and adjusted settings accordingly.

• Identified potential safety hazards related to machinery operation and reported them promptly.

• Packed finished goods in proper packaging and boxes, reducing damage during transport.

• Followed standard operating procedures, driving production parameters and quality specifications.

• Notified shift leader of mechanical, electrical, or material issues, minimizing downtime.

• Employed safety standards and personal protective equipment to reduce workplace injuries or hazards.

• Inspected products at various checkpoints, driving quality.

• Maintained physical fitness to haul heavy materials and stay productive throughout long shifts.

• Moving spools of yarn around, resolving any quality or manufacturing issues, and packaging yarn for the next step of the process.

• Checking paperwork: Ensuring the correct paperwork is on the tunnel.

• Checking yarn for quality defects and off-quality yarn for reprocessing.

• Removing full packages of yarn, stacking them on buggies or cases, and replacing them with empty cones or tube’s.

• Starting up ends, repairing broken ends, and replacing ends into machines.

• Checking machine creel and winder for correct thread-up.

• Keeping work areas clean and safe.

• Communicating quality, safety, or mechanical problems or concerns to the supervisor.

• Responding to out of spec conditions and blowing whistles or turning on lights for operator or technician assistance.

• Adhering to the company attendance policy.

Walmart 09/2021 - 02/2022

Online Shopper North Augusta, SC

• Provided timely feedback to customers regarding order status and delivery information.

• Successfully managed online shopping orders with accuracy and efficiency.

• Developed strong customer service skills while assisting customers with their online purchases.

• Built relationships with customers by providing helpful advice on product selection and availability.

• Leveraged effective communication techniques to ensure a positive customer experience.

• Provided technical support when necessary for customers using the website or mobile app.

• Researched new products to meet the needs of customers.

• Ensured compliance with company policies related to online shopping procedures.

• Collaborated with IT staff on website updates, maintenance, and troubleshooting issues.

• Processed returns promptly according to company standards.

• Processsed customer orders accurately and efficiently.

• Maintained accurate records of all transactions for future reference and analysis.

• Demonstrated ability to work independently and as part of a team in a fast-paced environment.

• Stored product correctly in staging area, following safety guidelines.

• Assisted with collection, loading, and acceptance of payment for pick-up and delivery orders.

• Maintained positive working relationships with customers, team members, and leadership.

• Resolved customer complaints quickly by contacting leadership.

• Received work assignments from order system to fill orders.

• Fostered high-level customer service and satisfaction to drive loyalty.

• Leveraged proper selection process and bagged products appropriately to deliver quality service.

• Created personalized shopping experiences for customers by providing individualized attention.

• Coordinated purchasing and delivery of items to customers.

• Met or exceeded personal and department sales goals.

• Escalated complaints to leadership to resolve shopping matters quickly and retain customers.

• Connected and engaged with clients to understand needs.

• Communicated well with clients in writing, by phone and in person.

• Created unique customer experiences, providing excellent service and attention to needs.

• Possessed calm, professional and courteous attitude towards customers and colleagues.

• Assisted clients with shopping, transportation and housekeeping activities.

• Assisted employers with event planning, organization and setup. EDUCATION

Welding

Lincoln College of Technology Nashville, TN • 08/2022 - 02/2023 SMAW, GTAW, GMAW, FCAW and metal fabrication. Knowledge of set up and operation of welding machines to weld test requirements, reading tape measures, operated electric grinders and can read and interpret AWS welding symbols from blueprints.

CERTIFICATIONS

Welding Certification 08/2022 - 02/2023

Nashville Auto Diesel College

SKILLS

Active Listening, Adaptability and Flexibility, Attention to Detail, Communications, Customer Service, Decision-Making, Equipment Operation, FCAW, GMAW, Goal Setting, GTAW, Health and Safety Regulations, Leadership, Metal Fabrication, Over-achiever, Plant Operation, Problem Solving, Quick thinker, Self Motivation, Shipping and Labeling, SMAW, Strong Work Ethic, Team Development, Teamwork, Welding

Contact this candidate