Scrum Master Project Manager

Chima Peter Oti

Location: Beltsville, MD Phone: 678-***-**** Email: ***.*****@*****.***

SUMMARY

Certified Scrum master & Project manager with over 16 plus years of experience in IT industry.

Prior 4 plus years of experience in Mortgage industry, 7 years in capital markets, and 2 years of Pharmaceutical.

Responsible for leading the product development, implementation and management for enterprise monitoring and analytics product suite, and infrastructure automation suite.

Partnered with Product/Business owners, internal marketing and IT project teams to execute multiple technology product strategy across the multiple clients and enterprise.

Led teams in executing product strategy and roadmap for automation and analytics products and services.

Conducted research and analysis on operational needs and opportunities to implement automation and analytics suite.

Product owner/management for pricing projects, job functions include product planning, scope development, stakeholder management, project status tracking and reporting, budget management, risk and issue management.

Secondary duties include data analysis on market data valuation of financial assets (Daily pricing of 5 million financial products in position) to determine software, vendor, hardware enhancements.

Developed and managed project plans and product roadmap for the desired future state of product pricing technology.

Developed user acceptance test strategy and approach, including regression and user acceptance testing

Facilitated stakeholder communications for stakeholders in different levels of the organization, ranging from support staff to senior level executives.

Delivered product enhancement for product pricing technology rules engine and system upgrades.

Manages projects for onboarding new vendor data into product pricing system. These were database and infrastructure enhancement projects.

Managed and coordinated UAT testing for enhancements in product pricing technology.

Market the automation and analytics product internally and drove awareness for products across the enterprise.

TECHNICAL SKILLS

Business modeling tools: Microsoft Visio, Enterprise Architect, Blueprint

Applications tools: Jira, Lean Kit, Tableau, MS project, Oracle, AWS & Amazon web

Testing & QA tools: QTP, Load runner, Win Runner.

ERP implementation: Application integration, Business intelligence, Business process improvement, Data integrations (OLTP, OLAP, DataMart, data staging, data lakes)

SDLC Methodologies: Waterfall, Agile, Scrum, Kanban, SDLC, Project Management.

RDBMS: MS SQL, Oracle (SQL server, Toad and SQL developer).

Programming languages: C#, C, Visual Basic.net (ASP.net)

CERTIFICATIONS AND TRAINING

PMI PMP (Project Management Professional) (In progress)

AWS Certified Cloud Practitioner

Certified Scrum Master

Certified Scrum Product Owner

SAFe- Scaled Agile Framework

ORACLE 11G Certified

PROFESSIONAL EXPERIENCE

Sr Project manager/Scrum master: Navy Federal via Techwish June 2021 to Date

Facilitated Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives) to promote collaboration and transparency.

Coached teams on Agile best practices, fostering a culture of continuous improvement and high performance.

Partnered with Product Owners and Stakeholders to refine backlogs, prioritize work, and align sprint goals with business objectives.

Managed team capacity and sprint velocity, ensuring optimal workload distribution and predictable delivery.

Identified and removed team impediments, ensuring smooth development cycles and risk mitigation.

Acted as a servant leader, advocating for Agile transformation and enabling teams to self-organize and deliver high-quality products.

Drove cross-functional collaboration, aligning engineering, business, and leadership teams to improve delivery outcomes.

Led vendor selection and RFP evaluations for Agile tools and third-party integrations.

Ensured compliance with Agile governance, regulatory requirements, and risk management policies.

Provided expert guidance on organizing product backlog items into sprints to maintain alignment with business priorities and product roadmaps.

Partnered with cross-functional teams to develop and execute product strategies that enhanced user experience and operational efficiency.

Conducted Agile maturity assessments and provided actionable recommendations to improve team performance and delivery.

Acted as a change agent to promote Agile transformation, fostering collaboration between business and technology teams.

Used JIRA, Confluence, and other Agile tools to track sprint progress, manage team capacity, and generate key performance reports.

Synthesized business needs into actionable product insights, leveraging data analysis and industry best practices to drive digital transformation initiatives.

IT Project Manager (Scrum Master): AstraZeneca via PSCI Sep 2019 to June 2021

Primary project manager & Scrum master for Control Tower, a business intelligence and analytics tool designed to enable data-driven decision making across clinical execution teams.

Managed project budgets, forecasts, tasks, schedules, risks, change management, and status to support effective decisions and project reporting to stakeholders and review boards. Coordinate status and delivery of project workstreams. Identify / manage dependencies between projects (intra-program and across portfolio).

Created and presented at phased review meetings to senior managers and technical leader to sell the development status of control tower, which aided to funding of future development efforts.

Led the proof of concept and MVP execution efforts for Control Tower. MVP was delivered within 3 months of POC approval using agile product development principles.

Migrated initial POC to Amazon cloud and integrated the application with Clinical data platform all hosted on AWS.

Led multiple brainstorming and design thinking sessions for control tower development and implementation.

Develop service transition plans including controlled hand-over into support and maintenance.

Ensure the project team adheres to all standards including ADF, quality, and compliance, as well as processes, defined technical capabilities, and best practices.

Managed the IT delivery of benefits for the Control Tower team, by working closely with the business product owner and delivery teams to ensure expectations are met.

Ensured expected benefits realization was consistent with project deliverables and clearly understood by stakeholders and project team.

Currently, the scrum master & project manager for data engineering team (Data ingestion, SSOT) and software development team (Web & Mobile application).

Delivered MVP and several releases for three analytics tools using agile development principles.

Sr. Program Manager (Scrum Master): Freddie Mac via Pyramid Consulting Nov 2018–Sep 2019

Product management consultant for Freddie Mac single family loan advisory suite (Mortgage buying and selling tool, used to price and securitize $1.7trillion in mortgage loans).

Developed and maintained product roadmap for 9 customer facing products within the loan advisory suite.

Managed the release of MVP for products within loan advisory suite utilizing Scaled agile framework.

Secondary duties include release management for update, new deployments, system migration and production issues.

Facilitate product development strategy sessions between Directors and vice president from business and technology using modern delivery approach (SNAP – Simple Nimble Accelerated Planning).

Own the end-to-end release workflow with a scaled agile environment for products and services within the loan advisory suite.

Managed the technical software release process and ensured all phases were planned and completed, by collaborating with technical architects, leads, infrastructure owners and System integration leads.

Led the cross functional collaboration between marketing and customer training to create customer awareness and training curriculum for new features, product enhancements and compliance requirements.

Created new pricing structure for subscription-based products within the loan advisory suite.

Provided leadership to business analysts, Product owners, systems analyst and development team to understand the strategic initiatives required for each MVP.

Program Manager (Scrum Master): Morgan Stanley via Traxion Group Oct 2017 – Nov 2018

Project manager for Product pricing application, job functions include product planning, scope development, stakeholder management, project status tracking and reporting, budget management, risk and issue management.

Secondary duties include data analysis on market data valuation of financial assets (Daily pricing of 5 million financial products in position) to determine software, vendor, hardware enhancements.

Developed and managed project plans and product roadmap for the desired future state of product pricing technology.

Developed user acceptance test strategy and approach, including regression and user acceptance testing

Developed project benefits metrics and realized (earned) value for projects in production. The desired audiences are project sponsors and business executives.

Developed user manuals and stakeholder reference materials as required.

Liaison with technology partners to ensure business requirements are clearly understood and delivered for each project.

Currently the primary point of contact for technology partners to assist in system design, business rules development, reference data requirements, and delivery accuracy.

Delivered product enhancement for product pricing technology rules engine and system upgrades using agile principles.

Manages projects for onboarding new vendor data into product pricing system. These were database and infrastructure enhancement projects.

Managed and coordinated UAT testing for enhancements in product pricing technology.

Product manager for two critical pricing systems (PRDB and PPF). Also managing a project team of 25 developers, business analyst, and system analyst using scrum and waterfall practices to ensure quality and timely project delivery.

Facilitated meetings for product deliverables, ideation, issue resolution, stakeholder engagement and project Go-live.

Facilitated stakeholder communications for stakeholders in different levels of the organization, ranging from support staff to senior level executives.

Managed the delivery of technology infrastructure Enhancement and user interface enhancements of product pricing systems (PRDB and PPF).

Project Manager (Scrum masters) Fannie Mae via TEK Systems April 2016 to Oct 2017

Responsible for leading the product development, implementation and management for enterprise monitoring and analytics product suite, and infrastructure automation suite.

Partnered with Product/Business owners, internal marketing and IT project teams to execute multiple technology product strategy across the Fannie Mae enterprise.

Led teams in executing product strategy and roadmap for automation and analytics products and services.

Conducted research and analysis on operational needs and opportunities to implement automation and analytics suite.

Defined project scope and project plans. Managed project issues and risks, ensured timely and agile product delivery and deployment across the Fannie Mae Enterprise.

Facilitated requirements gathering with internal stakeholder (senior managers and executives) and external vendors.

Developed detailed requirements and user stories used to create APIs’ and automation product specifications.

Market the automation and analytics product internally and drove awareness for products across the enterprise.

Participates in technical evaluation process when assessing additions or changes to defined technology standards.

Developed cost-benefit and return-on-investment analyses to aid in decisions on system and product development.

Managed budget of up to $1 million and cross functional teams of up to 10 developers, programmer, analysts and network specialists

Defined process, tools and methodologies suited for each project. Moved between agile and waterfall approaches depending on project, client goals and product road maps, scheduled and work breakdown structures.

Developed "to be" solutions for automation product, by determining strategic product initiatives and mapping process modifications to achieve sustainable solutions.

Designed and documented the functional, integration, and testing requirements as well as SLAs and operating level agreements

Product/ Project Manager: Well Fargo Home Mortgage Aug 2015 to April 2016

Manage the solutions delivery and requirements development (BRD, OSD, FSD, and SAS) for ongoing big data implementation (MODE, and MIDE) for Assets management and Preservation technology.

Converted business requirements for data integration projects to functional specification document (FSD) using outlined solutions document and software architecture of the consumer lending enterprise (SOA based architecture).

Review and approved FSD, BRD and other project deliverables created by from junior BA used to obtain stakeholder approval.

Implemented enterprise solutions using REST, SOAP, and Web APIs technologies

Perform Project management and business systems consultant function for Assets preservation systems, vendor management systems, and invoice disbursement systems.

Developed Project initiation plans, project sizing, project schedules, project charter, project scope and cost estimate for internal data integration projects.

Developed business case for projects using NPV, IRR and ROI as valuation metrics.

Developed business process improvement solutions for automation team. Designed "to be" systems from "as is" systems.

Developed improved business process workflow and process standards for automation workflow based on modified business rules.

Perform internal consulting functions for different LOB including problem definition, strategic road map creation, enterprise risk analysis, enterprise architecture alignment, Vendor management and analysis.

Manage application developers, QA analysts, BA, and solutions architect to implement product enhancement, system improvement and enterprise architecture modifications.

Manage IFT/UAT test planning, ensure test case traceability to design documentation, review UAT test plan and manage outcome.

Product/Project manager: TechWorxs LLC. Jan 2009 to Aug 2015

Led project team involved with delivering project valuation analysis for Capital Investments decision (NPV analysis, IRR analysis, and Business impact analysis).

Prepared and reviewed BRD, RFD, CR, and UAT document.

Involved in project management activities like project scoping, planning, estimating, and scheduling.

Designed Use case diagrams, Activity diagrams, process flow (BPMN), and data modeling with developer and data architect.

Conducted JAD session for requirements gathering and led team members to translate business requirements into technical specifications.

Performed GAP analysis used to analyze existing systems and process in comparison to desired business changes.

Successfully used Agile/scrum methodologies for gathering requirements through interviews, questionnaires and document analysis.

Led projects involving re-engineering and automation of reseller and customer billing systems.

Led problem and issue resolution with development, test teams (On and offshore) throughout project lifecycle.

Supported PM in status updates meetings, issue resolution, track bug reports, and postfix analysis.

Extracted information from SQL and Oracle data warehouse to create relevant customer, vendor, and internal business critical reports.

Managed business systems upgrade, end-to-end solution delivery and deployment.

Worked with IT delivery partners to drive innovative solutions by staying current with industry trends.

Identify and implement new cost controls and savings; achieved across the board savings of 20% through redesign and strategic sourcing of vendor and supplier networks.

Sr. Product Engineer: VERINT SYSTEMS /Witness Systems Oct 2006 to Dec 2008

Developed customized ERP needed to provide actionable intelligence for decisions support, workforce optimization, and enterprise risk management

Implemented and supported VOIP and TDM application to achieve FCC compliance requirements. This application captures calls over a voice network, stores the call data in SQL or Oracle Database, and are retrieved using a web-application. Calls are also archived and stored on a SAN storage device.

Designed and supported Enterprise solutions that enable customers identify issues impacting their overall service delivery, as well as ensured compliance with FCC regulation, which was projected to improve ROI (Return on Investments) by 30%.

Ensured customer profitability by identifying and prioritizing process improvement opportunities, resulting to 15% increase in operating margins, and 20% improvement in back-office operations.

User acceptance testing for BI tool based on product release schedule

Performed systems and product engineering support functions for Enterprise business intelligence and compliance tool.

Strategic business scoping for Flagship accounts (Accounts worth over $1m in Software contracts) resulting in cost reduction and increased resource productivity.

Coordinated and led cross-functional teams involved with Pre-sales engineering, software development, quality assurance and professional services to meet business objectives including: root cause analysis for defects, quality assurance, and System design and solutions implementation.

Technical Analyst: KODAK DENTAL SYSTEMS Feb 2005 to Sept 2006

Application Development & Support for Dental Practice management software running on pervasive SQL DB.

Resolved technology issues for 300+ customers using the dental practice management software, and digital imaging software.

Integrated e-services system with practice management systems helping dental practice run more efficiently and profitably. E-services system files electronic claims, processes credit card payments, which improved cash flows by 15% and reduced operating cost by 22%.

Ensured SOX and HIPPA compliance. Identified and implemented reliable security features (SQL, HTML and system design) to protect patients’ data, and financial information with user rights, passwords, and audit trails reporting.

Administered software training for clients (WebEx and phone training).

Application Support for Electronic Claims and Visa Credit card Software.

Coordinated prompt resolution for errors in coding and customized reports.

Diagnosing, troubleshooting, repairing LAN (TCP, UDP, SCCP) and network device issues.

EDUCATION

Master in Business Administration, MBA (Finance) December 2010

The University of Georgia, Terry College of Business Athens, GA

Bachelor of Science, Computer Information Systems December 2005

Kennesaw State University, Kennesaw, GA

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