Front Desk Care Assistant
Resume:
Leroy Batchelor
I am professional caring and a fast learner
Waldorf, MD 20602
*************@*****.***
Professional Summary
I'm uniquely qualified for most positions due to my leadership skills, people skills, my ability to adjust on the fly, my passion to empathize,sympathize and talk to people due to my over 3 decades of radio and broadcasting experience. I have a passion and love to help all people. We are here to serve and I feel I meet that need.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Broadcaster
The Batchelor News Radio Network-North Carolina
Present
On air discussing various topics such as social economical, sports, politics and other issues. Night Chaperone
WorldStrides Educational Travel & Experiences-Washington, DC January 2024 to June 2025
It was a seasonal position. Help assist in kids from 10-16 maintain security at their hotel, assist in directions to potential schools they may attend, assist indirections to museums, restaurants, parks and amenities at the hotel.
PCA/Activities Leader
ROSE MANOR-Durham, NC
October 2023 to January 2024
Help take care of patients by providing food, cleaning, assiting with activities and other ways to assist the client.
Personal Care Assistant/Activities lead
Atlantic Homecare Services-Durham, NC
July 2023 to September 2023
Cleaning,bathing, cooking, serving and helping with clients as well as assisted with activities. Leasing Agent/Marketing assistant
The Liberty Group-Raleigh-Durham, NC
May 2023 to September 2023
Leasing apartments,conduct apartment tours and responding to leasing questions from customers by phone, email and walk-ins. Produce flyers and other marketing tools to promote the company. Dietary Aide
Healthcare Services Group-Durham, NC
November 2022 to February 2023
Prepare meals for patients and assist in all their meal request and needs. Front Desk Receptionist
Brian center Southpoint-Durham, NC
October 2022 to February 2023
Greet love ones, patients, agencies, emt's and others at the front desk and assist staff in other areas. PCA Personal Care Assistant
Calyx Senior Living-Durham, NC
July 2022 to October 2022
Help take care of patients by providing food, cleaning, assiting with activities and other ways to assist the client. Also provided, planned and participated with clients to stimulate their mind and body. Caregiver
Exceptional Home Care Agency-Durham, NC
March 2022 to September 2022
Assist clients with meals, taking their meds, cooking for them. light cleaning and companionship. Traffic Reporter and Producer
Curtis Media Group-Raleigh, NC
May 2022 to June 2022
Give updates on traffic in the Raleigh and Greensboro areas and help produce updates on traffic and news as well.
Appointment Setter
HOMEFIX CORPORATION-Durham, NC
January 2022 to March 2022
Called homeowners to set appointments for our sales team to sell home products like roofing, siding, gutters, windows, doors and insulation.
CSR I
MMC Cooperation
April 2021 to August 2021
Assist North Carolina Residents with their claims for unemployment which includes problem solving, filing claims, updating information, etc.
CSR 1
Millennia-Durham, NC
January 2021 to April 2021
Assisted patients with their claims, invoices, co-pays,filing claims, updating information, etc. Maintain the Property and Assist in Auctions with Area Manager Brassfield Self Storage-Durham, NC
September 2019 to April 2020
Sept 2019-April 2020
Lease storage units to new customers, make collection calls to collect rent payments with current customers, maintain the property and assist in auctions with area Manager. Exceptional Service Home Care Agency
PCA-Durham, NC
September 2019 to March 2020
Assist clients in cleaning, bathing, meal prepare and companionship. Professional Fundraiser
Integral Resources, Inc
December 2019 to February 2020
Raised funds for political and non political companies and campaigns by phone. Customer Service Representative
Customer Service Representative
August 2019 to September 2019
Trained to help customers with there health care choices, options and plans and resolved any policy issues. Took over 100 calls per day.
Customer Service Representative II
United Drug Supply
April 2019 to July 2019
Assist Veteran Hospital and Pharmacies across the country in obtaining Pharmaceuticals, Medical Supplies and other items from vendors in order to provide these items for their clients. Also provide customer service for vendors by placing orders and researching errors that may occur with their account. Took over 100 calls.
Part Time Leasing Agent
Brassfield Self Storage III
Lead Generator & Appointment Setter
America Residential Services
March 2015 to July 2018
Set appointments on inbound/outbound sales, conducted surveys, dealt with customer complaints and issues in the local Home Depot as well as our home office located in Durham, NC. • I was in one of the veterans for the company in charge of training new associates. Appointment Setter/Office Liason
Carolina Green Solutions-Durham, NC
January 2012 to January 2015
Set appointments on inbound/outbound sales, conduct surveys, deal with customer complaints and issues dealing with insulation and then later for water treatment in their homes. • Acted as office Manager/ Liaison for the Owner of the company as well as dispatcher sending out our technicians in our Call Center.
• Also helped trained new employees in our Call Center. Property Manager
Ample Storage
January 2007 to September 2009
Lease storage units to new customers, make collection calls to collect rent payments with current customers, maintain the property and assist in auctions with area Manager. Internet Sales/Marketing & Freelance
Sports Network
October 2008 to August 2009
Writing/On-Air Personality. Acted as Sales Associate and On-Air Personality for the website and produced commercials for clients who advertised with the website. Education
Trade in Communications
CT School Of Broadcasting-Connecticut
September 1988 to June 1989
High school diploma in General Studies
Career High School-New Haven, CT
September 1984 to June 1988
Skills
• Windows
• Property management
• Property Management
• Guest relations
• Customer service
• Caregiving
• Hospitality
• Cold calling
• Event Planning
• Outbound Sales
• Sales
• Supervising experience
• Communication skills
• Microsoft Office
• Outbound sales
• Public Relations
• Telemarketing
• Cold Calling
• Assembly
• Sports Marketing
• Technical support
• Marketing
• Dietary aide experience
• Sports marketing
• Manufacturing
• Property Leasing
• Office Management
• Leadership
• Dietary Aide Experience
• Account management
• Fundraising
• Research
• Guest services
• I have over 30 years in broadcasting so I have great people skills
• Dispatching
• Public relations
• Front desk
Certifications and Licenses
Certificate in Broadcasting
June 1989 to Present
Certificate in Broadcasting
CPR Certification
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