Systems Engineer Software Development

J O R G E E . T O R R E S - H I N O J O Z A

S K I L L S

Database: MySQL, SQL, Oracle.

Servers: Microsoft, Linux,

Kubernetes, Apache, Amazon AWS.

Software development: Phyton, C#

Web delopment: PHP, CSS, CSS 3,

.Net, Bootstrap, Laravel.

API: JavaScript, Java, JQuery, XML.

CRM: Salesforce, SuiteCRM,

Microsoft Dynamics 365.

W O R K E X P E R I E N C E

P R O F I L E

I’m a computer System Engineer with more that 12 years of experience in the technology field. I have worked in diverse various roles that have allowed me to expand my skills and gain valuable insights. My contributions have resulted in increased efficiency, improved user experience, and enhanced customer satisfaction. E D U C A T I O N

Universidad Vasco de Quiroga,

Mexico

2005-2010

Bachelor of Science in Computer

Science

Minor Telecommunications

C O N T A C T

630-***-****

Illinois

*******-********@*******.***

https://www.linkedin.com/in/jorge-

e-torres-hinojoza-94149a16/

DKG Group (Instant Connect)

January 2023 -November 2023

SALESFORCE ADMINISTRATOR / DEVELOPER

Install and test Kubernetes-based services for resiliency and geo- redundancy.

Validate installation, upgrade, maintenance and operations procedures for Linux/Kubernetes-based systems.

Assist in the performance of load-testing compute clusters while monitoring for performance degradation and errors. Linux, shell scripting and network admin

Deployment using Helm Chart

Data movement between clusters

DKG Group (STA Group – TIDAL)

March 2018 – January 2023

SALESFORCE ADMINISTRATOR / DEVELOPER

Utilized Tidal Sockets to implement REST API calls that synchronize CRM applications.

Migrated SuiteCRM to Salesforce environment.

Worked within an agile environment utilizing Jira Software to plan, prioritize and manage workloads.

Lead the development and maintenance utilizing open-source solutions focused mostly on PHP of new APIs for integrating with SuiteCRM and JIRA tickets System.

Deploy the developed code from Sandbox to Production using inbound and Outbound change sets.

Created Community Implementations to enable user for automated service.

Generated custom filters to extract specific information. Utilized S-Docs file to capture information from Customer and Users.

Customized Salesforce Platform including Service Cloud using Apex, HTML and JavaScript for the UI.

Customized Slack integration utilizing Apex and Flows. Design Email Templates, Invoice Template and Slack Channels. P E R S O N A L A C H I E V E M E N T S

2024 Paratriathlon National

Champion

2023 3rd Place Paratriathlon National

Championships

2023 3rd Place Americas Triathlon

Para Cup

2022 2nd Place Paratriathlon National

Championships

O T H E R W O R K E X P E R I E N C E

Batista, Starbucks, May 2024-Present

Newspaper Carrier, September 2017 to

March 2018

Painter, Artisan Kitchen, September 2010-

February 2013

MyConsulting Company -ICC International Code Council January 2017 – March 2017 (Project contract)

PHP WEB DEVELOPER

Implemented technology for a modern, digital process to support the organization and the code development process.

Utilized open-source solutions focused mostly on PHP (Symfony, WordPress, Joomla) on RHEL for the backend, with MySQL as the primary database of most applications, and a mix of jQuery, Angular, React and straight JavaScript in the front-end.

Etech360

October 2016 – December 2016 (Project contract)

PHP WEB DEVELOPER

Used comprehensive knowledge of current web technologies and best practices to translate UI designs and workflows into working interactive applications and experiences. Worked with other departments to define/refine project requirements, scope development effort, and provide reliable estimates.

Performed scalability and performance analysis as needed. Created technical designs for application features and associated documentation. Worked to improve quality and efficiency by evaluating standards and suggesting improvements. Verified implementation across multiple browsers and operating systems. Participated in departmental process improvement initiative. Environment: PHP, HTML/CSS, JavaScript, jQuery, AJAX, MySQL, LAMP, MVC Framework, CodeIgniter, Git. American Spirit Data Solution

July 2013 – October 2016

WEB DEVELOPER

Processed data request and supported reporting and development initiatives. Worked with Project Manager, Business Analysts, Technical Architects and Application Designers to help define data requirements.

Performed data migration, as well as imported and exported data from SQL Server. Developed PHP and JavaScript code for intranet Websites. Learned Google technologies such as Google Maps, Google graphics. Wrote complex SQL queries to update databases, created reports and store procedures. Developed and produced PHP files.

Created marketing applications using WordPress to generate sales leads. Environment: WordPress, HTML, LINUX, (Terminal Cygwin), MySQL, Apache, PHP, JavaScript, CSS3, HTML, Bootstrap, Amazon AWS, Laravel.

Solutions Partner, Inc

February 2013 – April 2013 (Project contract)

WEB DEVELOPER

Developed PHP code for protocol websites, CDOC / COOK. Appear. Wrote SQL queries to update databases, created reports. Updated files and search directories via Linux Apache commands. Updated development and production PHP files.

Environment: HTML, JavaScript, CSS, PHP, SQL, Linux, Apache, Informix.

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