Real Estate Administrative Support

ANA BARBOZA GIDDENS

**** ***** **** ****, ** ****3 • 786-***-**** • ***.*.*******@*****.***

OBJECTIVE

Motivated and adaptable professional seeking a remote, onsite, or hybrid position in operations management or data-focused administrative support. Brings 15+ years of experience in leadership, compliance, and real estate operations, with strong analytical, organizational, and communication skills suited for both strategic and task-oriented roles. SUMMARY OF QUALIFICATIONS

• 15+ years of experience leading operational, legal, and administrative functions in real estate and corporate environments.

• Skilled in data entry, document preparation, research, compliance, and process improvement.

• Adept at working independently in remote settings while maintaining high productivity and professionalism.

• Proven ability to streamline processes, manage teams, and meet deadlines with attention to detail.

• Proficient in Microsoft Office Suite, CRM systems, and document management platforms.

• Fluent in English and Spanish; strong written and verbal communication skills. PROFESSIONAL EXPERIENCE

Client Services & Planning Specialist

Northwestern Mutual – June 2021 to December 2022

• Analyzed client data and financial information for goal alignment and planning.

• Maintained accurate documentation and CRM records with high attention to detail.

• Supported compliance procedures and document preparation under legal standards.

• Developed tailored strategies in collaboration with cross-functional teams. Sr. Manager, Asset Optimization

SBA Communications Corporation – December 2016 to May 2021

• Managed 600+ real estate properties in Central America; led teams across 5 countries.

• Implemented strategies that reduced costs and improved asset productivity.

• Oversaw financial modeling, vendor negotiations, and operational audits.

• Conducted title research and legal documentation for property transactions.

• Maintained high standards of data integrity and compliance in research tasks. Manager, Legal Compliance

SBA Communications Corporation – May 2011 to December 2016

• Led a 25-person team in reviewing real estate records, titles, and legal documentation.

• Managed operations and workflow for commercial title orders and land surveys.

• Identified inefficiencies and improved internal processes.

• Collaborated with underwriters and attorneys to resolve title discrepancies. Supervisor, Real Estate Title

Ben-Ezra & Katz, P.A. – July 2001 to April 2011

• Supervised a 17-member team managing title reviews and legal documentation.

• Improved productivity through operational enhancements.

• Researched property history, tax assessments, and legal barriers to transactions.

• Maintained confidentiality and accuracy in all written and verbal communications. EDUCATION & CERTIFICATIONS

• Coursework at Barry University in Business Administration, Process Improvement, Data Analysis, and Project Management

• Lean Six Sigma Training

TECHNICAL SKILLS & LANGUAGES

• Microsoft Excel, Word, CRM Platforms, Google Workspace, Zoom, Teams

• Fluent in English and Spanish

• Remote collaboration, time management, and documentation skills Dear Hiring Team,

After spending the past few years focused on supporting my son’s health and homeschooling, I’m now ready and excited to return to work—whether remote, onsite, or hybrid. I bring over 15 years of experience in operations, compliance, and administrative support, and I’m intentionally seeking a role where I can contribute meaningfully—whether through task-based responsibilities or team-oriented support. Throughout my career, I’ve led cross-functional teams, optimized workflows, and supported complex documentation and compliance needs in high-volume environments. Whether overseeing title operations, managing sensitive real estate records, or working independently on high-detail projects, I’ve built a strong foundation in both leadership and support roles.

What sets me apart is my adaptability and steady work ethic—qualities I’ve continued to refine during my time away. I’m confident that my experience, attention to detail, and commitment to excellence make make me a strong fit for a role that values reliability and professionalism—whether remote, onsite, or hybrid. I would be grateful for the opportunity to speak further and explore how I can contribute to your team. Thank you for your time and consideration—I look forward to the possibility of connecting soon.

Warm regards,

Ana Barboza Giddens

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