Foster Care Specialist
Resume:
Cynthia Drane
Lansing, MI *****
******@******.***
Criminal Justice graduate with over 15 years’ experience working in highly regulated environments and supporting key operational functions through close collaboration with diverse, cross functional teams. Respected leader recognized for clear communication and strong commitment to ongoing formal and informal education to remain current on changing laws and regulations. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Foster Care Specialist
Catholic Charities West Michigan - Grand Rapids, MI October 2022 to Present
• Provide case management services to children in foster care.
• Attend and testify at court hearings, as necessary.
• Maintain effective contact with attorneys, therapists, CASA workers, and other providers.
• Maintain current and accurate client records, case files, record notes, and medical records.
• Comply with the reporting guidelines established by the Department of Child Services (DCS).
• Submit required reports in a timely manner to the courts.
• Meet with foster parents at least monthly to assist with and ensure progress for family reunification.
• Recommendation of placement, reunification.
Registrar
McLaren Greater Lansing - Lansing, MI
August 2019 to May 2020
• Assisted up to 25 patients daily with Emergency Room registration including gathering critical data and creating legal reports and records ensuring accuracy and compliance to hospital best practices
• Utilized outside vendor website portals to verify patient coverage, and documented coverage details to ensure patients received the highest level of service
• Strictly adhere to all policies, procedures, and regulations including OSHA, HIPAA, quickly reported hazardous and unsafe conditions to ensure patient's privacy and safety while under hospital care
• Served as the first point of contact and subject-matter expert for patients and families in regards to billing, room assignment, and insurance.
Gap in Employment
I made the decision to leave the workforce due to tragic events in my family that required my total devotion to addressing these situations. I also became an adoptee of a toddler. While handling these tragedies and the unexpected addition to my family, I Accomplished the goal of achieving a General Associate Degree from Lansing Community College, as well as a Bachelor of Science degree in Criminal Justice from Ferris State University. Gained critical law enforcement knowledge across multiple topics including [asset protection], [teamwork and partnership building], [logistical planning], and [use of technical equipment]
Registrar
Secretary of State - Lansing, MI
August 1999 to April 2001
· Managed day to day needs of Department of Motor Vehicle issues including drivers license, vehicle registration/renewals, voter registration, requested documentation to automotive dealerships, and the issuance of titles upon request.
· Engaged with up to 40 customers daily providing prompt, quality customer service.
· Oversaw individual intake of funds within the department maintaining 100% accuracy of cash drawer balances. Resolution to other discrepancies according to standard operating procedures.
· Gained critical knowledge of laws and changing regulations to ensure expert knowledge of state and federal laws, as well as local ordinances to include department policies and procedures on a daily basis. Emergency Room Registrar/Bed Assignment, St. Lawrence Hospital Registrar, I Methodist Hospital NLC
Sparrow Hospital - Lansing, MI
August 1996 to April 2001
, Level IV Trauma Center I Lead Registrar
Education
Bachelor of Science in Criminal Justice
Ferris State University
2021
Associate Degree in General Studies
Lansing Community College
2020
Skills
• Planning
• Transcription & Data Entry
• Records Management
• Reporting & Process
Documentation
• Microsoft Office Suite
• Hospital experience
• Cash handling
• Written/Verbal Communication skills
• Regulatory Compliance
• Team Leadership
• Administration
• Customer Service
• Strategic Medical/ Legal terminology
• Courtroom
protocol
• Civil/Criminal Court formality experience
• Adoption/Guardianship
formality experience.
• HIPAA
• Clerical Experience
• Medical Terminology
• Writing skills
• Microsoft Office
Certifications and Licenses
Compact State Nurse License
Contact this candidate