Customer Service Security Officer
Resume:
Lewis Young
Willingboro NJ, *****
OBJECTIVE: To obtain a full time customer service position.
Imperial Dade Paper Co.
Bordentown NJ 08505
Drive 26 foot Straight Truck with lift gate in the Tri- State area 20-40 stops per day.
09/2016 to 10/2022: Willingboro Board of Education
Security officer at Memorial Middle School.
06/2014 to 08/2016: Independent Truck Driver CDL Class A.
Fiserve
01/2014-3/2014 129 Springdale Rd
Cherry Hill NJ 08056
Duties: Handled incoming calls concerning Life Insurance benefits, and survivors benefits.
12/2012- 12/2013
Harham Trucking Inc.
184 Maple Ave.
Trenton NJ 08629
I drive a Tri-Axle Dump Truck. Asphalt, Excavating, Milling experience.
10/05/10 to 11/20/12 Affiliated Computer Systems
102 Burnt Mill Rd.
Cherry Hill NJ 08034
My responsibilites as a Customer Service Representative included being a Subject Matter Expert on all Health
And Welfare Benefits offering for a variety of corporations and their employees. Employee inquiries were addressed and
Complied with HIPPA regulations and guidelines.
My Skill Set Expertise Includes:
1.Customer Service Relationships
2.Professional telephone Techniques
3.Interpersonal Skills
4.HIPPA Compliance
5.Indepent Worker
Subject Matter Expert on the following Benefits:
1.Medical Plans HMO, POS, PPO, Consumer driven(HDHP..HRA/HAS), INDEMNITY
2.IRS Regulations (Pre-Tax, Post-Tax)
3.Dependent Coverage
4.Domestic Partner Coverage
5.Flexible Spending Accounts
6.Dental Plans
7.Vision Plans
8.Retirement Plans(Defined Benefits, Defined Contributions)
9.Cobra Administration
03/2007-05/2008 Unisys Corp.
4805 Quakerbridge Rd.
Trenton NJ 08650
Position: Customer Service Rep.
Handled call inquiries from providers in regards to patients healthcare coverage.
06/2006 to 12/2006 Nextel Communications
Bensalem P.A.
Position: Handled all aspects of the collection of past due accounts more than 90 days
past due
12/2004 TO 03/2005 EXPRESS SCRIPTS
Horsham, Pennsylvania
Position: Data Entry Agent (temporary assignment)
Duties included the responsibility for computing data into their computer system with a
Quota of 250 daily inputs.
04/2004 TO 11/2004 NJ FAMILY CARE
Trenton, New Jersey
Position: Customer Service Rep
Duties included handling incoming call regarding client insurance needs. Gave basic
Information regarding patients’ insurance eligibity.
1999 TO Present WORKED VARIOUS TEMPORARY POSISTIONS
02/2001 TO 04/2001 PAGENET
The collection of past due accounts that are delinquent 60 90 and 120 days.
Negotiated payment arrangements and extended credit.
This was a temporary assignment.
1996 TO 1998 NORTH 25 ASSOCIATES
Trenton, New Jersey
Position: Office Assistant/ Customer Service Supervisor
Duties included handling calls and inquiries from residents including maintenance,
accounts receivable, and staff supervisor.
1991 T0 1996 EE&C FINANCIAL SERVICES
Trenton, New Jersey
Position: Medical Billing/Collections
Duties included handling incoming and outgoing calls with patient and physicians regarding medical accounts receivables, and data entry.
6-08-88 to 11-30-90
Sheppard Security Company
Willingboro, New Jersey
Posistion: Security Officer.
Duties included clearance of all trucks and cars entering the property. Also included
Hourly rounds. Checking packages etc.
Response Analysis Corp.
Princeton, New Jersey
Posistion: Mailroom Clerk.
Duties included all aspect of mailroom duties. Pick of local mail from the post office.
Collecting and sorting and delivering inner office mail. Handled all aspects of Shipping
and receiving as well as FEDEX UPS DHL etc.
EDUCATION: S.O.R.A. Certified.
TRENTON CENTRAL HIGH SCHOOL
Trenton, New Jersey~ Diploma 1986
MERCER COUNTY COLLEGE
Trenton, New Jersey
Computer Operations,
Specialized Cert. ~August 1991
UNIVERSAL MINISTRIES
THEOLOGICAL INSTITUTE
Bachelor of Arts, Religious Studies~1996
TEXAS CHRISTIAN UNIVERSITY
Master of Art, Religious Studie~1998
TEXAS CHRISTIAN UNIVERSITY
Ph.D. in Religious Studies 2003
Contact this candidate