PAMELA RUTENDO ZAKARIYA
* ********* ******, **********, ********
Phone: +27-76-295-**** Email: *********@*****.*** PROFESSIONAL PROFILE
Compassionate, patient, and dependable Care Assistant with over 7 years of direct elderly care and domestic support experience. Skilled in personal hygiene, feeding, emotional support, mobility aid usage, and maintaining a clean, safe environment. Experience across Zimbabwe and South Africa. Committed to delivering respectful and empathetic care and currently preparing for employment in Finland's eldercare sector.
KEY SKILLS
- Personal hygiene and grooming assistance
- Mobility and transfer support (hoists, walkers, wheelchairs)
- Meal preparation and nutritional care
- Companionship and mental well-being support
- Medication reminders and basic health monitoring
- Light housekeeping and home organization
- Confidential record-keeping and reporting
- Teamwork, cultural sensitivity, and communication
- Basic IT and administrative tasks (data entry, MS Office) RELEVANT QUALIFICATIONS
ServeSA Trading (South Africa)
- National Certificate in End User Computing (2022)
- MS Office, typing, filing, and data management
Informal Caregiving Training (Zimbabwe)
- On-the-job experience in hygiene safety, patient handling, and elder support
- Familiar with basic CPR and first aid principles Secondary Education - Mkoba 1 High School
- Grade 12 / Matric Equivalent (2006-2009)
PROFESSIONAL EXPERIENCE
Private Household - Care Assistant
Gweru, Zimbabwe Jan 2018 - Mar 2022
PAMELA RUTENDO ZAKARIYA
1 Eglantine Street, Roodeplaat, Pretoria
Phone: +27-76-295-**** Email: *********@*****.***
- Provided full-time home-based care to an elderly client with limited mobility
- Supported with dressing, bathing, and toileting routines
- Administered medication and maintained a daily care log
- Offered companionship and conducted memory stimulation activities
- Handled general housekeeping and grocery shopping Batanai Home - Care Assistant
Harare, Zimbabwe Jan 2014 - Mar 2017
- Delivered personal care including bathing, feeding, dressing, and grooming
- Helped clients with physical mobility using assistive devices
- Performed household tasks and assisted in errands TM Supermarkets - Shop Assistant
Harare, Zimbabwe Feb 2010 - Dec 2012
- Served customers and handled Point of Sale (POS) operations
- Maintained shop cleanliness and promoted sales offers
- Provided excellent customer service and complaint resolution LANGUAGES
English: Fluent
Shona: Native
Finnish: Beginner (self-study; plans for formal training in Finland) REFERENCES
Available on request.