Project Manager It
Resume:
ROHIT KUMAR
Sr. IT Manager—Salesforce
************@*****.***
SUMMARY
Dynamic SR. Salesforce Project Manager with extensive experience in overseeing complex Salesforce projects and driving successful implementations. Proven expertise in project management, adept decision- making, and effective communication, ensuring seamless collaboration across teams. Recognized for Salesforce PD1 certification and a strong background in Project Management, business analysis and technical development, leveraging skills in Agile and Scrum methodologies. Committed to delivering high-quality solutions while fostering innovation and strategic thinking in challenging environments.
TECHNICAL SKILLS
Salesforce CRM Project Manager
Salesforce Sales, Service Cloud
Integrations REST & SOAP Web Services
Agile Methodology
Salesforce APEX, Lightning and Visualforce Development
Salesforce CRM Administration
APEX Data Loader, Data Migration
Salesforce Integration and Testing
JIRA and Rally for Agile
Salesforce Reports and Dashboards
Dataloader, Validation Rules, Flows implementation
WORK EXPERIENCE
PVR INOX LTD 11/2022 to Present
Sr. IT Manager—Salesforce
In the capacity Sr. IT Manager at PVR INOX LTD, responsibilities include overseeing the entire Salesforce program lifecycle from initiation through to deployment.
Led the Scrum meetings, iterations, daily standups, sprint planning, capacity and resource planning, deployments, status reporting, testing and release management
Partnered with Product Owners and managed story pre-grooming, story grooming, backlog prioritization and release planning
This role involves ensuring that projects are completed on time and meet both budgetary and quality criteria
Key areas of focus include:
Leading cross-functional teams to align project goals with business objectives and stakeholder expectations
Managing project risks and issues proactively to ensure smooth execution and delivery
Utilizing Agile and Scrum methodologies to enhance team collaboration and project efficiency
Conducting regular project reviews and status meetings to communicate progress and adjust plans as necessary
Emphasizing effective communication and problem-solving skills to Customized complete user database on salesforce, which includes, security like user profile and roles creation, approval process, custom validations, Permission Sets.
Customized Reports and Dashboards as per the system and Sales Process need in Sales Cloud.
Handled multiple third-party integrations in Salesforce.
Voyagers Web Solutions 12/2019 to 11/2022
Salesforce Business Analyst/Consultant
Improved user adoption rates with targeted training sessions and customized user documentation.
Facilitated seamless integrations between Salesforce and other critical business systems for a holistic view of customer information.
Managed end-to-end project delivery, from requirements gathering to post-deployment support.
Troubleshot issues effectively, providing prompt resolution to maintain smooth operations in a fast-paced environment.
Performed the complete switch over from Salesforce Classic to Salesforce Lightning.
Configured and customized SFDC application using Apex Programming, Visual Force Pages /Components, Apex controllers, Triggers, Workflow & Approvals, Custom Objects, Force.com
Used SOQL & SOSL for data manipulation needs of the application using platform database objects
Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation Rules and formula fields to the custom objects
Designed, and deployed the Custom objects, Entity-Relationship data model, validation rules, Page layouts, Custom tabs
Created profiles and implemented Object and field level security to hide critical information on the profile users
Worked with Developer Sandbox and Force.com IDE to migrate written classes
Worked with Developers to Develop Unit test class for Apex class and worked for improving code coverage Involved in unit, functional testing
Provided support during deployments and post production phase
Environment: Force.Com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, SOQL, SOSL, DML
Bayone Solutions 11/2017 to 09/2019
Sr. Associate
Leading a team of 5 people, working over various Technology, Banking & e-Commerce clients
Involved in Account Management and VMS/MSP reporting, meeting results and performance ratio
Approaching & closing other clients over same MSP's with self-driven methodologies
Lead, develop and execute against an aggressive talent acquisition strategy
Develop and maintain Candidate & Client relationships
Interact with Client/MSP on Weekly basis to forecast better strategies
Hands-On experience in working with VMS/MSP Portals and responsible for gathering feedbacks, updates and selling right candidates
Has been involved in 100% positive outcome which helped approaching MSP's for other clients as well
Ensure adherence to the defined SLA's
Worked with Leadership and Stake holders on sourcing strategies to implement solutions
Responsible for building relationship with the MSP's and Hiring Managers and taking it to the next level.
Exercises judgment and discretion in accordance with established policies, procedures and techniques
Align staff with appropriate client needs
Consults with management about market conditions, hiring trends, and innovation in attracting top talent
EDUCATION:
Bachelor's degree: computer science 2010 to 2014
Maharishi Dayanand University – Rohtak
CERTIFICATION:
PD1 (Platform Developer 1--Salesforce)
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