Zamokuhle Priority Vilakazi
Cashier @ The Retail Warehouse
Personal Info
***********@*****.***
Cosmo City, 2188
Single
South African
Languages
English Very Good
Afrikaans Begginer
Zulu Very Good
Sotho / Setswana Native
Speaker
Skills
Project Management
Computer Skills
Active Listening
Time Management
Communication
Summary
I am a dedicated, organized and methodical individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas.
EXPERIENCES
01/01/2023
-
30/12/2023
Project Management Learner
Seed Solutions, Johannesburg
• Applied project management
• Communication
• Leadership
• Information management
• Organisation
• Planning •
• Project management Practice
• Time management
• Accounting
01/01/2022
-
30/12/2022
Technical Support Learner
Skill Development Corporate, Johannesburg
• Help customers resolve technical problems
themselves
• Monitor and maintain computer networks
• Diagnosing and repairing faults
• Offer technical assistance
• Resolving network issues
• Testing and evaluating new technology
• Communication
• Interacting with customers
• Log and process support calls
Interests
Reading
Cooking specially Baking
once in a week, reading
books everyday
Volunteering. Having an
interest in helping others
and giving back to the
communities
EXPERIENCES
01/01/2021
-
31/12/2021
End-User Learner
Skills Development Corporate, Johannesburg
• Provide on-call support to the user either at an organization's office or a client-
designated site.
• Support technicians diagnose client software,
hardware, and network system problems.
Telecom, IT, Network Operation Centers and
Security Operation centers remain the
primary employers of these technicians
01/01/2020
-
31/06/2020
Debts Collections
LTS Legal, Johanneburg
• Negotiate a payment plan
• Keep tracking outstanding debts
• Locate and contact debtors
• Handle questions or complaints
• Build trust with debtors
• Update account status and database regularly
• Contact overdue account holders
• Develop collection strategies
• Investigate and resolve discrepancies
• Maintain collection reports
• Maintain monthly statements
• Account management
• Customer service
• Debt recovery
• Investigate and correct errors
• Locate and contact defaulters
• Maintain communication with debtors
• Note all resolutions or persistent issues
• Other duties as assigned
• Resolve billing and customer credits
EXPERIENCES
01/09/2017
-
31/03/2018
Floor Sales Assistant
Merchants Clothing, Johannesburg
• Greeting customers
• Resolving customer issues
• Handle payments for any purchases
• Assisting customers with product selection
• Manage point-of-sale processes
• Receiving and processing shipments and
deliveries
• Restock shelves
• Answering customer questions
• Arrange displays correctly
Education
01/01/2018
-
31/05/2020
Diploma In Business Administration
Richfield Graduate Institute, Johannesburg,
Gauteng
• Marketing
• Accounting
• Human Resources
• Leadership
• Microeconomics
• Entrepreneurship
• Project management
• Business law
• Communication
• Analyzing data to make informed decisions
• Business ethics
• Computer Concepts
• Data analysis
• Decision-making
• Coordinating resources
Education
2010/01/01
-
2014/12/30
Senior Certificate (Grade 12)
Alen Glen High Scool, Johannesburg, Gauteng
Accounting
Life Science
Economics
Mathematics literacy
Afrikaans
English First Additional Language
Life Orientation