Customer Service Sales Representative

Yanira Gregorio Ramirez

Huntington Station, NY **746, 631-***-****

*****************@*****.***

Education

Huntington High school Huntington station,NY

(2019-2023)

Experience

Sales Representative (Trainee) Verizon ( January 2025)

• Completed professional sales training in customer engagement, persuasion, and negotiation.

• Built custom Fios packages, guiding customers from selection to installation.

• Managed end-to-end sales process, ensuring seamless service activation.

• Utilized bilingual communication to connect with Spanish-speaking clients. Host Casa di Fratelli (Feb 2024 – Present)

• Created exceptional guest experiences by managing reservations and seating efficiently.

• Reduced wait times through strategic table coordination and communication.

• Resolved guest concerns professionally, ensuring high satisfaction. Host Mexican Restaurant, NY (Mar 2020 – Feb 2021)

• Managed reservations and waitlists, improving customer flow and service.

• Collaborated with staff to enhance service efficiency and guest experience.

• Delivered warm, welcoming first impressions to ensure a positive dining experience. Leadership & interest

● volunteered as a mentor for new hires,

● passionate about personal development and learning strategies .

● Fitness enthusiast with 4+ years of gym experience. Skills & interests

customer engagement: Proven ability to connect with clients and address their needs effectively

Product knowledge:quick learn with a passion for understanding products with a passion for understanding product features and benefits. language: English fluent, Spanish native language Technical proficiency: proficient in Microsoft excel, Organization tolls .

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