Qa Engineer Api Testing

Deepali Mallik

*******.**********@*****.*** +1-972-***-**** Dallas, Texas https://www.linkedin.com/in/deepalimallik/ SUMMARY

● QA Engineer with 6+ years of hands-on experience in manual testing, Selenium-based automation, and API testing across web, mobile, and client-server applications.

● Proficient in all stages of SDLC and STLC, with a strong focus on functionality, usability, reliability, and delivering high-quality, defect-free software.

● Expert in writing and executing test cases, test scenarios, and regression suites using tools like JIRA, ClickUp, and TestRail.

● Strong experience in Selenium WebDriver, TestNG, JUnit, Maven, and Jenkins for building robust automation frameworks.

● Skilled in API testing and backend validation using Postman, SOAP UI, and SQL queries to ensure data integrity and service reliability.

● Experienced in cross-platform mobile testing (Android & iOS) and web testing on cloud-based platforms (AWS, BrowserStack).

● Adept at identifying test requirements, creating comprehensive test strategies, and leading continuous improvement efforts in Agile and Scrum environments.

● Collaborative team player with excellent problem-solving, communication, and documentation skills. SKILLS

● Testing and Automation Tools: Selenium WebDriver (Java), Cypress (JavaScript), Playwright, Appium, Postman, SoapUI, JMeter, ZAP, TestNG, JUnit, Maven, Jenkins

● Manual Testing and Methodologies: Functional Testing, Regression Testing, Mobile Testing, End-to-End Testing, API Testing, Exploratory Testing, Agile (Scrum & Kanban), SDLC/STLC, ISO 9001 QA Processes

● Programming and Scripting Languages: Java, JavaScript, TypeScript, HTML, CSS

● Operating Systems: Windows, Linux, macOS

● Databases and Backend: SQL, MySQL, Oracle, PostgreSQL

● AI-Powered Tools for QA: ChatGPT, Gemini, Deepseek, Applitools (for visual testing)

● DevOps and Version Control: Git, GitHub, Bitbucket, Jenkins

● Test Management and Collaboration: JIRA (Dashboards, HelpDesk), TestRail, Zephyr, Confluence, ClickUp

● Productivity and Utilities: MS Office, Personio, HubSpot EXPERIENCE

Associate Lead Software Quality Assurance Engineer Oct 2021 - May 2025 ITONICS Shaping Innovation – Kathmandu, Nepal

● ISTQB Certified QA professional leading a team of QA engineers, ensuring delivery of high-quality software through strong manual and automation testing practices.

● Designed and implemented end-to-end test automation frameworks using Selenium WebDriver with Java, TestNG, and Maven, significantly reducing regression time by 75% and improving test reliability by 95%.

● Developed and maintained UI and API automation scripts using Cypress (JavaScript) for modern web applications in agile sprints.

● Created and executed comprehensive manual test plans and test cases, supporting both functional and exploratory testing across responsive web and mobile platforms.

● Led QA strategy and execution across the SDLC, introducing automation best practices to support continuous integration and faster releases.

● Collaborated with cross-functional teams (PMs, developers, support) to resolve quality issues, directly contributing to a 95% on-time delivery rate.

● Authored and maintained training guides, SOPs, and QA documentation aligned with ISO 9001 standards.

● Conducted root cause analysis and implemented corrective actions to improve software reliability and prevent recurring issues.

● Applied deep knowledge of JIRA, Confluence, and agile ceremonies to enhance project transparency and collaboration.

● Defined and tracked team KPIs such as defect leakage, test coverage, and velocity to improve efficiency and accountability.

● Led QA hiring and onboarding, and mentored junior team members on automation practices using Selenium and Cypress.

● Leveraged AI tools like ChatGPT and Deepseek for generating test scenarios, negative test cases, and customer support automation.

● Utilized JIRA Dashboards, Requirement Traceability Matrix (RTM), and a two-eye QA sign-off principle to ensure complete test coverage, traceability, and adherence to quality standards, directly supporting achievement of key QA metrics and release confidence.

● Used JIRA Helpdesk to communicate directly with customers, track and escalate bugs or critical issues, and ensure timely resolution and transparent collaboration throughout the defect life-cycle. Software Test Engineer July 2020 – Oct 2021

ITONICS Shaping Innovation – Kathmandu, Nepal

● Executed performance and security testing on enterprise innovation platforms using JMeter and OWASP ZAP, focusing on load, vulnerability, and risk assessments.

● Performed mobile testing on both Android and iOS platforms, validating responsiveness, compatibility, and functionality across devices.

● Created and managed test plans, test cases, and test cycles using TestRail integrated with JIRA, supporting full traceability.

● Automated API validation workflows using Postman, ensuring accurate data flow, response structure, and integration behavior.

● Collaborated with cross-functional teams to analyze business requirements, align test coverage, and drive timely defect resolution.

● Identified and reported security vulnerabilities including SQL Injection, XSS, and CSRF, and worked with developers to implement mitigation strategies.

● Generated comprehensive test summary reports, tracked metrics, and supported release readiness by validating critical user flows and risk areas.

Junior Software Quality Assurance Engineer April 2019 – July 2020 Logica Beans Pvt. Ltd. – Kathmandu, Nepal

● Created and executed detailed test plans and test cases using Zephyr in JIRA, supporting full-cycle manual testing and documentation.

● Performed manual testing across system, UI, functional, usability, regression, compatibility, and API layers for healthcare and fintech applications.

● Conducted cross-platform compatibility testing across various browsers, OS versions, and mobile devices.

● Identified, documented, and tracked defects in JIRA, ensuring clarity and traceability throughout the defect lifecycle.

● Performed mobile app testing and database validation through manual and SQL-based queries.

● Developed basic automation scripts using Selenium with Java and Protractor with JavaScript to support early automation efforts.

● Executed performance and load testing using Apache JMeter, assessing system response under varying loads.

● Collaborated closely with developers and project managers to resolve bugs and align QA efforts with release goals.

● Gained practical experience with Git version control and Jenkins for code deployment and build integration. CERTIFICATIONS

● ISTQB Certified Tester – Foundation Level (CTFL)

● Cypress: Web Automation Testing from Zero to Hero – Udemy

● Web Automation Testing with Playwright and JavaScript – Udemy

● Learn JMeter from Scratch on Live Apps – Performance Testing – Udemy

● Burp Suite: In-Depth Survival Guide – Udemy

● OWASP Top 10 – Fundamentals & Hands-On with Juice Shop (2024) – Udemy

● Application Security – The Complete Guide – Udemy

● DevOps & CI/CD for Beginners – Coursera/Udemy

● Software Testing with JIRA & Agile – Be a QA Lead – Udemy

● Quality Assurance Mastery – Manual Software Testing – Udemy

● Agile Release Management: Unlocking Value for Scrum & Kanban – Udemy EDUCATION

Nepalgunj College, Nepalgunj, Banke

B.Sc. in Computer Science and Information Technology (2018)

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