DEJAH HANCOCK Kissimmee, FL *********@*****.*** 407-***-****
Summary
Organized and customer-focused professional with over 3 years of experience in fast-paced environments, eager to transition into an Administrative Assistant role. Proven ability to manage priorities, coordinate tasks, and provide excellent support. Skilled in communication, problem-solving, and maintaining accurate processes. Key Skills
● Office Administration: Filing, scheduling, coordination
● Microsoft Office Suite: Word, Outlook, Excel (basic to intermediate)
● Communication & Interpersonal Skills
● Calendar Management
● Customer Service
● Organization & Prioritization
● Time Management
● Problem-Solving
● Team Training & Support
Experience
Deli Clerk Publix Deli – Kissimmee, FL May 2021 – Present
● Provided excellent customer service, addressing inquiries and special requests in person and by phone.
● Assisted with training and onboarding of new employees.
● Managed inventory accuracy and coordinated with vendors.
● Supported task assignments and maintained efficiency in a fast-paced setting. Education & Certification
Administrative Support Certificate – Stepful (Expected 2025)