Timothy Jones II
Brandon, FL *****
**************@*******.***
Professional Summary
Detail-oriented, organized, and self-motivated professional, with extensive office management experience in providing administrative support and service coordination within diverse, fast-paced environments. Offers a work ethic that consists of taking initiative, applying critical thinking, and streamlining procedures to enhance the flow of the workplace. Proficient and energetic at Utilizing excellent interpersonal, written, and verbal communication skills to effectively communicate with internal stakeholders. Proactive self-learner with flexibility who thrives in high volume and fast-paced environments; prioritizing and managing multiple demands by providing solutions to complex problems while maintaining strict confidentiality calmly, and effectively. Focused, collaborative, and client- oriented, experienced in managing all aspects, including office management, and cultivating impactful client relationships. Efficient and practical professional with excellent time management skills, business acumen, and history of preparing, organizing, and collating business documents and memos. Dedicated and proactive with experience managing files, as well as handling operations for multiple businesses and private practices. Communicative collaborator serving as point of contact for clients, colleagues, vendors, and executive leadership. Confident and curious learner seeking growth opportunities in Administrative Assistant skills, where I can leverage and cultivate my education, technical, and problem-solving skills to improve productivity and efficiency.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Underwriting
National Indemnity Company-Omaha, NE
July 2023 to February 2025
Assistants work alongside insurance underwriters or underwriting managers to collect information, perform data entry, analyze risk factors, and more to determine the cost and benefit ratio associated with insuring prospective clients.
• Reviews new and/or renewal policies and applications for acceptability and profitability within Company’s guidelines. Receives, records and assigns new underwriting submissions to underwriters.
• Assists underwriters with new and renewal accounts by entering information into rating software, prepares new and renewal binds for policy issuance, serves as quality assurance technician for various issuance, endorsement, and other necessary documents required.
• Communicates with agents for missing information, signed documentation and clarification of various items on behalf of the underwriters.
Assistant manager/ Back End Supervisor
The TJX Companies, Inc.-Omaha, NE
April 2023 to June 2023
Perform key administrative duties within store, support essential store operations, as well as processing, staff training, finances, and accounting functions. Ensuring efficient workflow and effective communication within the work environment.
Assistant Manager / Frontend supervisor
The TJX Companies, Inc.-Omaha, NE
June 2022 to June 2023
Ultimately responsible for the day-to-day operations of a retail store, including product availability and pricing. Other duties entail managing the staff and customer services, and controlling finances. In addition train new employees and schedule shifts.
Dispatcher/Customer Service
Transdev-Omaha, NE
March 2022 to June 2022
This job is to receive messages and organize the movement of people or vehicles while. Which also includes...
• Responds, records and resolves customer feedback via multiple channel
• Communicates and coordinates with internal departments to help meet customer needs
• Multi task between multiple systems and be able to solve issues with drivers or customers daily when they arise
Account Manager
Spectrum-Tampa, FL
May 2021 to August 2021
I work with clients who have complaints, orders, or require information about products/services about or purchased from the organization.
Backroom Processor
Lowes-Brandon, FL
April 2020 to August 2020
Organize and fill the shelves of a warehouse with merchandise. Crew Manager
CASPERS COMPANY
May 2019 to April 2020
Assisted manager in the making of meals for customers Contributed to increasing customer satisfaction with my team by 10% over my time here Sales Representative
Vector Marketing
May 2019 to August 2019
Sold products on behalf of Vector, usually traveling away from company's premises to find and sell to customers
Crew Manager
BURGER KING
May 2018 to August 2019
Cashier
Chef
Facilities Cleaner
Restaurant Stocker
Education
Bachelor of Science in Business Administration, Management and Leadership // 2 Minors: Computer Management Information Systems Minor: Organizational Leadership and Management
PERU STATE COLLEGE - Peru, NE
August 2018 to May 2023
DIPLOMA in General Studies
BRANDON HIGH SCHOOL - Tampa, FL
August 2014 to 2018
Skills
• Microsoft Word
• Adaptability
• Microsoft Powerpoint
• Algebra
• Conflict management
• Heavy Lifting
• Cooking
• Staff training (1 year)
• Cash management (1 year)
• Analysis Skills
• Geometry
• Customer Service
• Human resources
• Customer service
• Adaptability (7 years)
• Freight Experience
• Basic Math
• Dedication
• Collaborative
• Journal Entries
• Warehouse Experience
• Tutoring
• Cash handling (1 year)
• Social media management
• Computer Networking
• Microsoft Office
• Front desk
• Calculus
• Active Listening
• General ledger accounting
• Accounting
• Financial analysis
• Financial services
• Payroll
• Leadership
• Management (2 years)
• Talent acquisition
• Budgeting
• Analytical problem solving
• Math
• Microsoft Access
• Cashiering (1 year)
• Visio
• Customer service (3 years)
• Account Reconciliation
• Statistics
• Typing
• Cleaning Experience
• Management
• Problem management (1 year)
Links
http://www.linkedin.com/in/timothy-jones-0a760a19a Certifications and Licenses
Driver's License
April 2016 to Present
Groups
Peru State Athletics
August 2018 to November 2022
Starting Wide Receiver, assisting in tying around the team’s previous losing record to an 8-4 record, averaging 150+ yds a season
Future business leaders of America
August 2013 to May 2014
FBLA is basically the high school division of a career and technical student organization (CTSO) dedicated to preparing students for their careers in business