It Support Incident Response

Darrien Dumas

Tahlequah, Oklahoma 405-***-****

PROFESSIONAL SUMMARY

United States Air Force Veteran with a strong background in IT support, network operations, and cybersecurity. Experienced in threat detection, mitigation, and incident response, with a focus on maintaining data security and system integrity. Skilled in managing large-scale networks, endpoint security, and SOC operations. Passionate about continuous learning and applying cutting-edge technologies to solve complex security challenges.

SKILLS

●Security Tools: Chronicle SIEM/SOAR, CrowdStrike, Splunk, Tanium, Palo Alto Networks, MITRE ATT&CK

●Network Security: SolarWinds, Cisco Routing/Switching, Cryptography, IP-based intrusion detection systems

●Virtualization: VMware Horizon

●Operating Systems: Windows, Linux (LPI Linux Essentials)

●Certifications: CompTIA Pentest+, CYSA+, Security+, Network+, A+, Project+, ITIL 4 Foundation, ISC2 Systems Security Certified Practitioner Certification(SSCP)

●Other Skills: Active Directory, Malware Analysis, Incident Response, Endpoint Security, Network Operations Center (NOC), Digital Forensics and Incident Response (DFIR)

EDUCATION & CERTIFICATIONS

Bachelor of Science in Cybersecurity and Information Assurance (complete)

Western Governors University Millcreek, UT

High School Diploma

Mustang High School Mustang, OK 2018

Certifications:

●CompTIA Pentest+

●CompTIA CYSA+

●ISC2 SSCP

●CompTIA Security+

●CompTIA Network+

●CompTIA A+

●CompTIA Project+

●ITIL 4 Foundation

●LPI Linux Essentials

WORK HISTORY

SOC Analyst

Provalus Tahlequah, OK May 2024 – March 2025

●Monitor and analyze systems for potential security incidents, anomalies, and threats to ensure organizational asset integrity.

●Document cases and tickets accurately, ensuring comprehensive records of incidents and resolutions.

●Interpret, analyze, and report on security events using tools like Chronicle for log parsing, detection tuning, and automation playbooks.

●Collaborate with cross-functional teams to investigate and respond to incidents, including disk image analysis and legal holds for DFIR.

●Manage email security measures, including phishing response, Gmail filter/quarantine management, and access monitoring.

●Support endpoint security solutions (Tanium, CrowdStrike, Code42) to ensure robust protection across the organization.

●Generate security reports and metrics to aid in SOC management and continuous improvement of operations.

●Assist in case reviews and training sessions to enhance team productivity and adherence to SLAs.

IT Specialist Technician

Mustang Public Schools Mustang, OK September 2023 – March 2025

●Provide end-user deskside support, resolving access issues, system errors, and network problems.

●Respond to network security incidents and perform malware removal and analysis.

●Conduct systems administration, routine maintenance, and Active Directory management across the enterprise.

●Perform site surveys, project management, and ensure network, system, and data availability through preventative maintenance.

●Key Achievement: Recognized as Employee of the Month (October 2023) for outstanding performance.

Cyber Defense Operations Technician

United States Air Force Luke AFB, AZ June 2020 – August 2022

●Managed and maintained large-scale networks, ensuring data security and system integrity.

●Provided mission critical voice, data and video services. Installs, upgraded, replaced, configured and maintained systems/circuits/IP-based intrusion detection systems that

●accessed military, Federal and commercial networks

●Applies communications security programs to include physical, cryptographic, transmission, and emission security

●Managed, supervised, and performed planning and implementation activities

●Deploys, sustains, troubleshoots and repairs standard voice, data and video network infrastructure systems, IP detection systems and cryptographic equipment.

●Performs, coordinates, integrates and supervises network design, configuration, operation, defense, restoration, and improvements.

●Analyzes capabilities and performance, identifies problems, and takes corrective action.

●Fabricates, terminates, and interconnects wiring and associated network infrastructure devices. Worked with outside vendors for fiber installations and service.

●Was in charge of monitoring the network's operational and security procedures, as well as system administration and maintenance protocols.

●Taught network technology to junior team members and end-users, expanding my knowledge base and increasing team productivity.

●Preventative maintenance and upgrades ensured network, system, and data availability and integrity.

●Was in charge of overseeing and managing the operational and security requirements for a large number of computers in a network, as well as related systems

●administration and routine maintenance.

●Coordinated with system partners to finalize designs and confirm requirements.

●Collaborated with clients from concept to final delivery of a product or service.

●Monitored, managed and implemented Active-Directory across entire enterprise, as well as executing systems and maintenance procedures in relation.

●Preventative maintenance and upgrades ensured network, system, and data availability and integrity.

Direct Care Staff

Oklahoma City Youth Coalition Newcastle, OK March 2023 – July 2023

●Mentored youth, fostering healthy relationships and teaching life skills.

ACCOMPLISHMENTS

●Home SOC Lab: Built and maintained a home lab using technologies like EVE-NG, MITRE ATT&CK, MITRE Caldera, Metasploit, Zeek, Suricata, Splunk, and Mimikatz to enhance technical skills and knowledge.

●Employee of the Month: Recognized for exceptional performance at Mustang Public Schools (October 2023).

ADDITIONAL INFORMATION

●Veteran Status: United States Air Force Veteran with a strong work ethic and discipline.

●Technical Projects: Continuously expanding knowledge through hands-on projects and self-study in cybersecurity.

Contact this candidate