Customer Service Representative

Location:

Philadelphia, PA

Posted:

July 11, 2025

Contact this candidate

Resume:

Cindy Casimir

*** ****** **

Mount Holly, New Jersey

267-***-****

***************@*****.***

Objective:

Passionate and driven communications and media studies student with a strong interest in pursuing a career in the entertainment industry. Seeking internship or entry-level opportunities in hosting red carpet events, production assistance, or related roles where I can utilize my diverse experience and skills.

Education:

Colorado Christian University, Lakewood, CO

Bachelor of Arts in Communications and Media Studies (Expected Graduation: [2027) Experience:

Remote Customer Service Representative

Amcord Care

07/2021-Present.

• Handle inbound calls, emails, and other communications from clients regarding their insurance benefits.

• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.

• Utilize effective communication skills to convey complex information clearly and professionally.

• Collaborate with team members to streamline processes and improve overall customer experience.

Relevant freelance work: Media Production, Public Speaking, Journalism Ethics, Digital Media Strategies

• Posted for several shoots for various publications, demonstrating proficiency in front of the camera and familiarity with photo shoot environments.

• Participated in various promotional campaigns, contributing to successful marketing initiatives and brand awareness.

• SHE BUILDS Fashion Week Participant: Collaborated with designers, models, and event organizers to ensure smooth execution of runway shows and events.

• Worked effectively under high-stress runway environments, demonstrating poise and professionalism in fast-paced settings.

• Seventeen Magazine “Firsts” Campaign: Engaged with audiences as a spokesperson for the campaign, promoting inclusivity and empowerment.

• WAWA Hoagie Campaign (Print): Featured model for advertising campaign, contributing to increased brand visibility and recognition. Film & Television:

To Catch a Beautician (VH1) – Lead Role

Divorce Court (FOX) – Lead Role

Let's Make a Deal (CBS) – Contestant

Find Love Live (TLC) – Contestant

Way Up (Ben Samuels) – Extra

Reverso (Therapy Entertainment) – Supporting Role

Raising Kanan (STARZ) – Extra

Skills:

Proficient in American English, Haitian-Creole (Proficiency) Experienced spokesperson and host with a demonstrated ability to engage diverse audiences.

Author and writer with a passion for storytelling and creative expression. Strong communication skills, both verbal and written. Familiarity with media production processes and industry standards. Ability to work effectively under pressure and in fast-paced environments. Additional Experience:

PA State Resource Family Association – Keynote Speaker BET – Tales

Google – Gen Z Foodie Series- Reoccurring panel host The Adventures of Xavi & Lex Series- Creator

References:

Roza Darr

Office Manger

Amcord Care

*****@**********.***

215-***-**** ext. 101

Courtney Luczywo

Production Manager

*********@*****.***

Esther Michel