Sql Server Customer Service

DHARA PATEL

LITTLE FERRY, NJ ***** • 214-***-**** • ***********@*****.***

Professional Summary

To be associated with a progressive organization, where I can employ my customer handling, technical and leadership skills to contribute to the growth of the organization and my personal growth in an effectual manner. Skills

• Knowledge of MS SQL Server

• A highly developed level of customer service,

complaint and escalation handling.

• Knowledge of RDBMS and DBMS

• Knowledge of DDL and DML skill

• Excellent knowledge on PostgreSQL

• Excellent Knowledge on PowerShell Scription

• Cisco routing, switching

• Excellent knowledge Site-to Site and remote access VPN's

• Excellent knowledge in Cisco Firewalls and security infrastructure Management

• Troubleshooting network problem

• Window 2008/2012 experience

• Experience in UNIX

• Knowledge Of T- SQL

• Active Directory, DNS, DHCP, WSUS, IIS

• Know;edge of SQL Optimization

• Excellent Knowledge of LAN/WAN Networking

• Knowledge of Network Protocols (DNS, DHCP,

HTTP, etc..)

• Excellent Typing Skill

• Network System Installation

• Knowledge of inventory management

• Excellent Knowledge of written and oral

communication skill

• Knowledge of Relational Database

Work History

Application And SQL database Support Specialist

Acacia Network Inc., 03/20/2023 to Current

• Experience in Active Directory to create new account and manage Exiting Account

• Experience to create a Store procedure, trigger and View

• Experienced in Create a new applications account like Nextgen, Avatar, ADL and Fund EZ for users and also solve error in Application

• knowledge of Relational Database Management System

• Experience in Installation, Configuration of MS SQL Server 2000,2005, 2008 and 2012.

• Hands on Experience in monitoring SQL Server performance Tuning in SQL server

• Experienced in Creating and using stores procedure, trigger, views, subqueries and joins for queries

• Install and Configure SQL Server 2005, 2008, 2008R2 on Virtual Machine

• Having Experience on Database Administration like creating the role, user and give permission for database, table, function etc.

SQL Database Administrator, 05/2022 to 03/19/2023

ASAP Network inc.

• Create a simple Query to Find table name from Database

• Create A store Procedure and trigger

• Administrative knowledge of Nextgen, Avatar, ADL and Fund EZ to solve Error problem in all Application.

• Create a report in Power BI through SQL Query.

• Experience in Active directory to create account and give access to Application.

• Experience in MS Excel to convert data from SQL Server System Administrator, 10/2020 to 04/2022

DHARMIK INFOTECH – Hightstown, NJ

• 2 year Experience in SQL Server Creating Stored Procedure and View

• 2 year Experience in Oracle PL/SQL

• Experience create Complex function and Scripts,

• Designing database tables and structures

• Experience in DML, DDL

• Experience of Data Warehouse concepts preferably dimensional models

• Has an overall experience in Design, Implementation, Installation, and managing and supporting activities of LAN and WAN Networks.

• Hands-on experience with networking technologies such as TCP/IP, RIP, EIGRP OSPF, HSRP, MPLS, IPSEC,

• Experience on Data collection and standards for various Audits including PCI DSS

• Troubleshooting office365

• Complaint and Escalation handling.

Data Entry Specialist, 02/2016 to 10/2020

Health Care Pharmacy – Passaic, NJ

• Has 3 years of experience Create Database, Table and Triggers in Microsoft SQL Server

• Write Optimize Views, Queries, Grouping and Sequence Object

• Entered numerical data into databases with speed and accuracy using 10-key pad.

• Compiled data and reviewed information for accuracy prior to input.

• Scanned documents and saved in database to keep records of essential organizational information.

• Corrected data entry errors to prevent later issues such as duplication or data degradation. Customer Service Representative, 03/2010 to 01/2016 Walmart – Allen Texas

• Providing introductory information to new customers

• Ensuring that customers are satisfied with products or services

• Following up with clients or customers to check that they’re still satisfied with any purchases

• Letting customers or clients know about additional products or services

• Determining the quickest, most effective ways to answer a client’s or customer’s questions

• Escalating queries and concerns

• Troubleshooting common issues with a product or service

• Working with a team of CSRs and other departments to find appropriate solutions Education

Associate of Science: Computer Networking and Telecommunications, 01/2017 Collin County Community College District - Plano, TX Bachelor of Science : Data Science, Current

Hudson County community Collage

Volunteer Programs

Assisting in computer Networking Lab

Contact this candidate