Project Management General Office

SHAHZAD AHMED KHAN

Admin and Operation Coordinator

Address: Al-Rehab District, KSA

Phone: 054*******

Iqama: Transferable

Email: *******.****.**@*****.***

SUMMARY

Handling general office duties such as managing correspondence, scheduling meetings, maintaining records, and supporting executives and teams with administrative tasks. Ensuring smooth daily operations by coordinating various processes, managing resources, and assisting in project management to meet organizational objectives.

Acting as a liaison between different departments, facilitating communication, and ensuring that information flows effectively throughout the organization.

Maintaining databases, preparing reports, and utilizing software tools to track performance metrics and support decision-making.

Organizing company events, training sessions, and meetings, including logistics, materials preparation, and participant coordination.

Identifying operational inefficiencies and proposing solutions to enhance productivity and streamline processes. Ensuring that all operations comply with company policies, procedures, and relevant regulations. EXPERIENCE

_

Al Naft Al Safi, Jeddah KSA

Operation Coordinator

July 2020 – Present

Check that all systems and equipment are operational (pumps, dispensers, POS systems). Review the station's previous day’s sales reports and inventory levels. Conduct safety checks around the station and ensure all safety equipment is in place and functioning. Conduct a morning briefing with staff to discuss daily goals, promotions, and special tasks. Assign duties and tasks for the day’s operations.

Ensure that all staff is properly wearing uniform with company dress codes. Check fuel levels in tanks and arrange deliveries if needed. Monitor customer interactions to ensure high-quality service. Handle any customer complaints or issues promptly and professionally. Assist in preparing daily financial reports or summaries for management. Perform inspections on the station’s operations to maintain safety standards. Review training materials and safety protocols with staff as necessary. Conduct one-on-one meetings with employees to provide performance feedback or support. Assist in onboarding new employees, providing training on processes and safety. Monitor the fueling equipment maintenance needs.

National Bunkering Company, Jeddah KSA

Marine Operation Supervisor

August 2017 – April 2019

Ensure adherence to safety regulations and environmental standards. Conduct daily briefings with crew members regarding safety protocols and emergency procedures. Review compliance with local and international maritime laws and regulations. Oversee the scheduling and deployment of crew members. Monitor the performance of crew and address any staffing issues or training needs. Conduct regular performance evaluations and provide feedback. Supervise daily operational activities of marine vessels, including loading and unloading of cargo. Monitor equipment and machinery performance, ensuring they function correctly and safely. Coordinate with pilots, tugboat operators, and other marine service providers as needed. Plan and coordinate logistics for marine operations, including scheduling vessels and managing cargo. Collaborate with warehouse and logistics personnel for efficient loading and unloading operations. Ensure proper documentation for cargo, including bills of lading and customs paperwork. Act as the primary point of contact for vessel operations, both onshore and offshore. Liaise with stakeholders, including clients, authorities, and other departments to facilitate operations. Provide updates on operational status and issues to senior management. Arabasco, Jeddah KSA

Operation Coordinator

November 2000 – June 2017

Schedule and coordinate flights, including routing and timing. Communicate with flight crews, clients, and other departments to confirm flight details and updates. Ensure all flight operations comply with FAA regulations and other relevant aviation authorities. Maintain up-to-date knowledge of industry regulations and changes in air traffic and safety policies. Arrange ground transportation for passengers and crew. Coordinate with FBOs (Fixed Base Operators), vendors, and service providers to ensure timely service delivery. Act as the primary point of contact for clients, addressing any inquiries or concerns they may have regarding their flights.

Provide exceptional service to enhance the overall client experience, ensuring comfort and satisfaction. Prepare and manage all necessary flight documentation, including trip itineraries, passenger manifests, and cargo paperwork.

Maintain accurate records of operations and assist in reporting requirements. Be prepared to respond quickly to any flight delays, diversions, or emergencies by coordinating with appropriate personnel and authorities.

Develop and implement emergency procedures in alignment with company policies. Maintain effective communication between all parties involved, including flight crews, maintenance personnel, and clients.

Use various communication tools and software to ensure real-time updates are shared. Assist in managing budgets associated with flight operations, including fuel, crew expenses, and other operational costs.

Monitor and control expenses related to on-ground services during flight operations. Keep track of aircraft availability and maintenance schedules, ensuring all regulations and safety standards are met.

Coordinate pre-flight inspections and post-flight checks. Reservation Supervisor

Alitalia-Hotel Metropole, Karachi Pakistan:

July 1998-Oct 2000

Regularly checked daily agent and counter ticketing sales reports. Ensured timely submission of daily sales reports to the finance department. Reservation and Ticketing Agent

Saudi Arabian Airlines, Trump Tower, New York, USA: December 1991- May 1998

Overseeing financial operations and ensuring adherence to financial policies and procedures. Conducting financial analysis and forecasting to support decision-making and improve financial performance. Managing financial controls and internal audits to ensure compliance with regulatory requirements. Collaborating with other departments to provide financial insights and support business planning. Reviewing and approving financial transactions, including invoices, expenses, and payroll. Maintaining relationships with financial institutions and external stakeholders. Ensuring compliance with tax laws and financial reporting standards. EDUCATION

University of Karachi

KARACHI, PAKISTAN

Bachelor Of Commerce

Argo Technical Boys School

KARACHI, PAKISTAN

Secondary School Certificate

CERTIFICATION

DHL Airside Supervision Course

ULD Buildup Advance Course

American Airlines SABER system (Short Course)

SAR Saudi Arabian Airlines Reservation course

RE-PAK Pakistan International Airlines Reservation system Alitalia Arco System

Apprentice ship diploma as Steward Karachi Intercontinental Valid Driver’s license

Contact this candidate