Data Entry Customer Care

Samaria Terry

Po Box *** Trenton, *****

609-***-****

************@*****.***

To advance my experience within your company by bringing my intellectual skills gaining more experiences within your company.

WORK EXPERIENCE:

Customer Service- Parsons, Hamilton NJ, July/2021-

Assisting customers with NJ Inspections inquires, Scheduling appointments, Data Entry, Referred to correct resources, Submitting Repair/Claim Reports. Assisted over 30-50 calls per day in this production and quality environment.

Mailroom Clerk- On Campus Marketing, Ewing NJ, June/2018-March/2020

Processed College Care Packages mail orders. Ensures info was Data Entered accurately by matching info with mail orders in a Excel Spreadsheet, Processed over 300+ Mail Orders in this production and quality environment.

Customer Care Rep- Mednet, Ewing NJ, June/2014-May/2018

Assisted customers with Heart Monitor Inquires. Coach customers on monitor hookups and transmitting their recordings via telephone, Enrollments, Medical Claims. Assisted over 30-70 calls per day in this production and quality environment.

Customer Care Rep- ACS State Healthcare, Hamilton NJ, Aug/2006-April/2014

Assisted customers with State Medicaid inquires accordance with the program, Processed/Sent-New/Renewals Applications, Billing, Enrolling, Data Entry, Inbound/Outbound Calls. Assisted over 80-150 calls per day in this production and quality environment.

EDUCATION:

Continental Academy High

REFERENCE: Upon Request

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