Sales Specialist
Resume:
Larry Crooker
Hampden, ME *****
************@*****.***
Professional Summary:
Highly motivated sales management professional with over 30 years of experience in retail environments. Proven track record in driving significant sales growth, managing inventory, and leading customer service initiatives. Adept at training associates, enhancing customer satisfaction, and implementing effective merchandising strategies. Strong background in agricultural sciences and biochemistry, with hands-on experience in animal and vegetable farming.
Professional Experience:
Associate
Lowe’s, Brewer, ME
July 2021– Present
Consistently exceeded sales goals, ranking in the top five in the district for install sales and closing deals.
Maintained daily communication with customers, install teams, and store leaders to ensure seamless project execution and customer satisfaction.
Managed special orders to boost sales and enhance customer experience.
Assisted customers with projects, consistently closing sales.
Ranked first in the district for signing up Pro customers into Pro Customer Award programs, significantly enhancing store performance in Pro sales.
Ranked in the top five in the store for activating customer sign-ups for Lowe’s Credit cards.
Monitored inventory levels and communicated discrepancies to maintain stock and increase sales.
Maintained professional and organized sales showrooms.
Store Manager
Tractor Supply Co. Calais, ME
June 2019– July 2021
Increased store sales from $150,000 to $350,000 by leveraging extensive product knowledge, effective sales techniques, and thorough associate training.
Utilized increased sales to hire a full-time receiver, additional full-time team lead, and two part-time associates.
Optimized store layout to Plano gram standards and created seasonal displays to boost seasonal sales using company promotional items and personal initiatives.
Conducted weekly individual associate meetings and monthly store meetings to discuss product knowledge, sales techniques, training, customer service, and safety.
Implemented a customer-centric approach, ensuring associates greeted and assisted customers, which increased Tractor Supply credit card usage by 50%.
Introduced new products based on customer requests and market trends.
Regularly analyzed competitor displays, new products, cleanliness, pricing, and product knowledge to maintain a competitive edge.
Managed inventory by ordering products timely, maintaining stock levels, rotating products using FIFO, and processing claims accurately.
Supervised daily cash deposits, monitored discrepancies, and ensured timely and accurate documentation.
Assistant Store Manager
Walmart, Brewer, ME
April 2014 – June 2019
Oversee daily store operations including inventory management, customer service, and staff supervision.
Lead a team of 150 associates, providing training, development, and performance evaluations.
Achieved sales targets consistently by implementing effective merchandising and promotional strategies.
Maintained operational budget and ensured compliance with company policies and procedures.
Enhanced store image through rigorous housekeeping and maintenance standards.
Collaborated with loss prevention to minimize shrinkage and enhance store security.
Assistant Store Manager
Home Depot, Bangor, ME
September 1998 – April 2014
Supervised 150 store associates across various departments, fostering a collaborative and productive work environment.
Implemented company programs and sales initiatives, contributing to the achievement of sales goals.
Maintained an operating budget, ensuring financial efficiency and resource allocation.
Established strong community relations, supporting local events and initiatives.
Assisted in opening two new stores, providing training and operational support.
Store Manager
Hannaford, Portland, ME
November 1986 – September 1998
Managed all aspects of store operations, overseeing 80 associates and ensuring optimal performance
Developed and trained staff, cultivating a team-oriented atmosphere.
Consistently met company goals and operated within budget constraints.
Delivered presentations to community organizations, enhancing store visibility and customer relationships.
Education:
Bachelor’s Degree in Chemistry of Animal Sciences, University of Maine, Orono, ME
Skills:
Retail Management
Team Leadership
Sales and Merchandising
Customer Service Excellence
Budget Management
Inventory Control
Quality Assurance
Community Relations
Loss Prevention
Additional Information:
Extensive experience in managing store operations, training staff, and achieving sales targets.
Strong background in agriculture, lawn and garden, and animal care.
Proficient in maintaining a clean, safe, and welcoming store environment.
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