Project Manager Management

Mavis Wilkerson

Dallas, Texas ***** 1-469-***-****

*******************@*****.*** Bold Profile

PROFESSIONAL

SUMMARY

Dynamic Operations Project Manager Consultant with a proven track record at Legacy Financial Group, excelling in business analysis and operations optimization. Expert in leveraging data visualization tools like Power BI to enhance decision-making, while fostering collaboration and driving a 70% increase in operational efficiency through strategic process improvements. SKILLS • Business analysis • Operations optimization

• Lean methodologies Data Visualization: Power BI, Tableau

•

Data Analysis: Excel

(Advanced), SQL

• Project Management: Jira, Microsoft

Project, Asana

•

WORK HISTORY OPERATIONS PROJECT MANAGER CONSULTANT 02/2016 to CURRENT Legacy Financial Group Dallas, TX

Served as a trusted advisor to senior leadership, providing expert guidance on project management best practices and strategic direction for organizational initiatives.

•

Facilitated effective communication between stakeholders at all levels, ensuring transparency in decision-making processes and alignment on shared goals.

•

Optimized resource utilization by assessing team capabilities, delegating tasks based on individual strengths, and reallocating resources as necessary.

•

Managed cross-functional teams to execute projects focused on supply chain optimization, resulting in faster delivery times and cost reductions.

•

Collaborated closely with clients to ensure smooth adoption of new processes and technology solutions, increasing stakeholder satisfaction by 80%.

•

OPERATIONS PERFORMANCE ANALYST 05/2013 to 03/2016

A Better Buy Dallas, TX

Implemented automated reporting systems, significantly reducing manual effort while ensuring data integrity and consistency across the organization.

•

Proactively identified potential risks within projects via thorough risk assessment activities, mitigating negative impacts on project outcomes.

•

• Streamlined reporting processes for increased efficiency and improved M W

decision-making capabilities.

Supported executive decision-making with insightful dashboard development, highlighting critical business KPIs.

•

Developed and implemented performance dashboards using Power BI and Tableau, providing real-time visibility into operational performance for senior leadership.

•

PROCESS IMPROVEMENT CONSULTANT 08/2009 to 03/2013

Divine Consultaing Services Duncanville, TX

Reduced operational costs with thorough analysis of current procedures and recommending cost-effective solutions.

•

Enhanced customer satisfaction by optimizing processes to reduce errors and delays.

•

Led cross-functional teams in executing process improvement projects, fostering a culture of continuous improvement across the organization.

•

Managed project timelines and budgets effectively, ensuring successful completion of process improvement initiatives within designated timeframes and resource constraints.

•

Achieved 70% increase in operational efficiency and a 50% reduction in cycle time through implementation of optimized workflows.

•

CERTIFICATIONS • Project Management Professional (PMP) 2016

• Data Analytics Certificate Legacy Financial Group 2013

• Certified Lean Practitioner 2017

EDUCATION High School Diploma 05/1996

Wilmer Hutchins High School, Hutchins, TX

Contact this candidate