ACCOUNTING
Resume:
SHELTON KAROSI
ACCOUNTANT
*************@*****.***
Harare, Zimbabwe
A B O U T M E
Ambitious Accounting professional actively
pursuing Chartered Accountant designation,
with a strong foundation in auditing, taxation,
and financial management. Skilled in
transforming complex financial data into
actionable strategies that drive growth and
efficiency. A proactive problem solver
committed to continuous learning and staying
updated on industry trends. I excel in
compliance and optimization while building
strong relationships with clients and
colleagues. Eager to contribute to a forward-
thinking organization and make a significant
impact in every endeavor.
S K I L L S
Financial Reporting
Data Analytics
Accounting Software
Proficiency
Budgeting and
Forecasting
Problem-Solving
Strategic thinking
L A N G U A G E
English
R E F E R E N C E S
Munyaradzi Kagande
CABS-Human Resources
Department, Harare
T: 077*-***-***
E: ********@*********.**.**
B r i an Estara CA ( Z )
ZB Financial Holdings, Harare
T: 077*-***-***
Enerst Mulilo
Hems Africa Engineering-
Projects Manager, Harare
T: 077*-***-***
E: *******@**********.***
C O U R S E S
DATA ANALYTICS
Institute Of Bankers Of
Zimbabwe
May 2025 - May 2025
GRADUATE
DEVELOPMENT
PROGRAMME
Mandel Training Centre
Jul 2024 - Jan 2025
P E R S O N A L
D E T A I L S
Date of birth
09/06/1998
Nationality
Zimbabwean
D R I V I N G
L I C E N S E
Driving license category
Class 2 Driver
W O R K E X P E R I E N C E
Jan 2024 - Present
CUSTOMER RELATIONSHIP OFFICER Central African Building Society
(CABS), Head Office -Mortgages and Personal Lending Department Head Office
• Portfolio Management: Manages a portfolio with a mixture of key commercial clients and individual clients.Monitoring loan portfolio performance, tracking repayment patterns and identifying potential defaults.
• Developed and maintained strong relationships with clients by providing personalized service and support throughout the loan application process.
• Loan Assessment: Conducted thorough assessments of customer financial profiles to determine loan eligibility, terms, and suitability of personal loanand mortgage products.
• Application Processing: Managed the loan application process, ensuring accurate documentation is in place and compliance with regulatory requirements.
• Advisory Role: Educated clients on personal loan and mortgage options, interest rates, repayment terms, and potential risks, helping them make informed financial decisions and choose appropriate products.
• Cross-Selling: Identified opportunities to promote additional banking products and services that meet client needs, contributing to overall sales targets.
• Addressed customer inquiries and resolved issues promptly, ensuring high levels of satisfaction and retention.
• Markert insight :Gathered feedback from clients to identify trends and preferences, providing insights to enhance loan products and customer service.
• Collaboration: Worked closely with internal teams, including credit risk department, to facilitate seamless loan processing and approvals.
• Prepared regular reports on loan performance, and market trends
(competitor analysis) for management review.
• Analytical tools :Employed excel proficiency to craft financial calculators for ammortisation schedules and loan eligibility estimations.
• Handled changes in policies or renewals, informing customers about them effectively.
• Managed high-volume inbound and outbound customer calls with a focus on resolution and satisfaction.
Oct 2021 - Dec 2023
PROJECTS ACCOUNTING OFFICER Hems Africa
Engineering Pickstone Mine Project (3 Million USD Project)- Chegutu
• Project Financial Management: Ensured tracking of engineering project finances, including expenses, budgets, and forecasts to uphold financial integrity and accountability.
• Invoice Administration: Streamlined invoice processing, guaranteeing prompt payments and precise allocation to project accounts.
• Cost Reporting: Developed cost analysis and reports, aiding project manager in budget oversight and variance detection.Facilitated in preparation of management accounts.
• Financial Data Management: Accurately input financial information into QuickBooks, maintaining systematic records for project transactions.
• Account Reconciliation: Performed monthly project account reconciliations to identify and rectify any financial discrepancies.
• Financial Reporting: Compiled and delivered comprehensive financial reports to stakeholders, detailing project expenses, budgets, and projections.
• Regulatory Compliance: Vigilantly maintained compliance with Zimra requirements and regulations, offering audit support with necessary documentation.
• Cross-Functional Collaboration: Engaged with project teams to resolve financial queries, track progress, and communicate budget updates.
• Facilitated payroll operations for project staff, ensuring accuracy based on the actual hours worked by the employees on the Pickstone Mine.
May
2019 - Feb 2020
INTERNAL AUDIT OFFICER ZB Financial Holdings Head Office
• Executed comprehensive internal audits across ZB Bank's branch network and group entities including ZB Life Assurance and ZB Transfer Secretaries.
• Risk Assessment: Conducted comprehensive evaluations of risk management processes to identify and mitigate potential financial and operational risks.
• Developed comprehensive audit plans based on risk assessments, ensuring alignment with organizational objectives and regulatory requirements.
• Ensured adherence to regulatory standards and internal policies, including compliance with banking regulations from Reserve Bank of Zimbabwe and anti-money laundering laws.
• Operational Audits: Assessed the efficiency and effectiveness of banking operations at various branches across Zimbabwe, including loan processing and customer service protocols.
• Financial Audits: Reviewed management accounts and accounting practices for the Banking Division to ensure accuracy, integrity, and fraud prevention.
• Evaluated the adequacy of internal controls and recommended enhancements to improve risk mitigation strategies.
• Prepared detailed audit reports summarizing findings, highlighting risks, and providing actionable recommendations for management.
• Provided management with guidance on risk management, governance, and internal control practices to enhance organizational effectiveness.
• Identified potential fraud or irregularities and recommended preventative measures.
• Facilitate external audits by providing necessary information and support to external auditors.
• Execute operational audits to assess the efficiency and effectiveness of internal processes.
• Monitor the implementation of audit recommendations to ensure effective risk management and control.
• Prepare detailed audit reports summarizing findings and suggesting corrective actions for management review. E D U C A T I O N
CERTIFICATE OF THEORY IN ACCOUNTING (CTA)
Accounts On Call Institute, (certified by the Institute of Chartered Accountants Of Zimbabwe (ICAZ), Harare 2025
• Aiming for top-tier CA credential
• Currently enrolled for the one year program
BACHELOR OF ACCOUNTANCY HONORS DEGREE
University of Zimbabwe, Harare 2021
ADVANCED LEVEL
Hartzell High School, Mutare, Mutare 2016
ORDINARY LEVEL
Hartzell High School, Mutare, Mutare 2014
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