Abigail Guevara
Federalsburg, MD, 21632
410-***-**** **************@*****.***
Objective
Friendly and customer-focused professional with 2 years of experience as a waitress in a busy Mexican restaurant and front desk receptionist experience. Seeking to bring excellent service skills and a positive attitude to the team at Hyatt Hotel.
Experience
Waitress
Chicazapa Mexican Restaurant – Union City, NJ
February 2020– March 2021
- Delivered high-quality service in a fast-paced dining environment.
- Took food and beverage orders accurately and efficiently.
- Built rapport with regular customers and handled customer complaints professionally.
- Maintained cleanliness and organization of dining area.
- Worked effectively with team members and kitchen staff.
Front Desk Receptionist
Comfort Suites – Seaford, DE
August 12, 2024- February 20 2025
- Greeted and checked in guests, ensuring a welcoming first impression.
- Handled phone calls, appointments, and managed front desk tasks.
- Resolved guest concerns promptly and professionally.
- Maintained records and assisted with administrative duties.
Education
High School Diploma
Wicomico – Salisbury, MD
2023
Skills
- Excellent communication and interpersonal skills
- Strong multitasking and organizational abilities
- Fluent in Spanish
- Point-of-Sale (POS) system proficiency
- Team player with a positive attitude
- Customer service focused