Data Entry Compliance Officer

JENNIFER VAUGHN

Homosassa, Florida 330-***-**** ***********@*****.***

Professional Summary

Audit and compliance management professional with over a decade of experience working collaboratively with top leaders and staff to optimize adherence to policies, procedures, standards and regulations. Experienced in comprehensive analysis of operations, recommending process improvements, introducing best practices and development of team's talent. Result-oriented Compliance Officer bringing hands-on law enforcement experience, medical/insurance coding with exceptional leadership and communication skills. Background includes case investigation, insurance fraud and surveillance.

Skills

Loss Prevention

All Microsoft software

Payroll

Safety

Regulatory compliance

Federal and state regulations

Policy analysis

Investigations skills

Data presentation skills

Investigation tactics

Data verification

Risk investment analysis

Strategic planning

Accounting systems and software

Cash handling expertise

Rapid data entry skills

Excellent time management skills

Cost reduction and containment

Self-sufficient

Rapid 10-key data entry

Goal-oriented

Analytical thinking

Employee relations and conflict resolution

Work History

Compliance Officer 01/2012 to 01/2016

Bureau of Workers' Compensation State of Ohio – Columbus, Ohio

Observed, investigated and researched Ohio employers (non-compliant/uninsured) in my territory of 22 counties.

Conducted field cold calls/interviews of non-compliant employers.

Resolved the issue with the employer.

Exceeded monthly case resolution goals achieving 110-125% .

Prepared detailed and accurate case notes used for possible legal proceedings.

Marketed programs that the BWC and Division of Safety and Hygiene

Skills- Quickly identified customers' needs and resolved issues without letting issues linger and become more expensive.

Created personal relationship with customers.

Ability to stay upbeat and positive.

Highly organized, - Marketing/Sales - Computer skills (all Microsoft platforms), - Work very well under minimal supervision.

Technical Analyst 01/2009 to 01/2012

Bureau of Workers' Compensation State of Ohio – Columbus, Ohio

Developed and evaluated management statistic reports using data mining software.

Coordinated and prepared the department's investigative reports in preparation for legal proceedings.

Defined program-level goals and resource plans in coordination with department and senior staff.

Advised project managers on simultaneous technical work-streams, aiding in alignment of broader business goals.

Administrative Assistant II 01/1999 to 01/2009

State Of Ohio Division Of Safety And Hygiene – Columbus, Ohio

Prepared department payroll, made recommendations for the department budget, maintained employees' payroll and vacation time, monitored department's fleet vehicle reports, maintained database for record retention.

Acted in the Loss Prevention Managers' absence.

Coordinated, maintained and advised the FMLA programs

Coordinated safety classes and maintained student attendance records.

Proctored the employee testing used for in-house certification process.

Composed internal memos and external correspondence for senior management

Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.

Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.

Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.

Created PowerPoint presentations for business development purposes.

Offered office-wide software support and training, including troubleshooting issues and optimizing usage.

Account Examiner II 01/1996 to 01/1999

State of Ohio – Columbus, Ohio

Worked with Employer Service Specialist to resolve policy problems, improve operations and provide exceptional customer service.

Collected Premiums and aided customers in the proper NCCI coding classification.

Clerk 2, BWC State of Ohio – Columbus, Ohio

Administered gathering and preparation of First Report of Injury, medical records, and witness statements files within strict deadlines and in alignment with specific needs and requests.

Legal Assistant 01/1991 to 01/1994

John E Haupt Co., LPA, Brian and Brian Co., LPA and Cranston & Brian Co, Legal Assisting; University of Akron – Akron, Ohio

Maintained litigation docket and calendars for 6 attorneys, noting deadlines for responsive pleadings, motions and other important deadlines.

Education

Some College (No Degree): Medical Billing And Coding

Ashworth College - Norcross, GA

Accomplishments

Served as a swim coach for the Perry Aquatic Club (USS ages 3-18) -Served as a USS swim meet official -Served as the coordinator for the office Combined Charities Campaign for 8 years.

(United Way) -Served as Youth Group Director, Children's Choir Director at church.

Served as the treasurer for the Richville Baseball and Softball Association for 3 years.

Served as the President of the Perry High School Girls Volleyball Booster Club for 2 years.

Current Chairperson of the Summerhouse on Everett Bay Social Committee.

Certifications

NHA certification as a Certified Billing and Coding Specialist (#Z7E9G4Q8).

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